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Osmio Reviews

4.7 Rating 3,248 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,248 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Very good
Helpful Report
Posted 3 months ago
I asked for a repeat order inv 26280B6E-0001 FEB4TH 2025 £58.20 and was sold a replacement pack SKUE300BDL for £84.49 I queried the increase but was told that was the new price . I now see there is a Limescale filter in the kit ,my water already goes through a water softener,I was not asked when placing the order Richard Gamble
Helpful Report
Posted 3 months ago
Was so good to talk to a real person who was so very helpful, and the phone was answered really quickly. Thank you. I love my water filter and instant boiling water. My last purchase was the replacement filters.
Helpful Report
Posted 3 months ago
Answered my question, solved a problem, and supplied the remedy, what more could you ask.
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Posted 3 months ago
Disappointing. Currently not able to use the hot water as the filters taste bad. Messaged and still no reply. Using the RO on the sink with a normal kettle at the moment.
Helpful Report
Posted 3 months ago
An excellent company, providing great products at a reasonable price. I bought my water filtration system from them a few years ago and have always bought my replacement filters from them. Products have always been delivered quickly and I have never had any problems with them over the many years I have dealt with them.
Helpful Report
Posted 3 months ago
Comme d habitude très bon service envoi très rapide vers la Belgique : 3 jours après la commande merci !
Helpful Report
Posted 3 months ago
Osmio's website work's well. Ordering is uncomplicated and works smoothly. Delivered every time next day (for pre-3.00pm orders) as promised. They are a good company.
Helpful Report
Posted 3 months ago
Delivery was quick, however we didn't get advised of timings until the day of delivery. Too late to make changes to our day..
Helpful Report
Posted 3 months ago
I will forever be faithful to osmio. There customer service is amazing, along with there products.
Helpful Report
Posted 3 months ago
The customer service is exceptionally good.
Helpful Report
Posted 3 months ago
The product was efficiently delivered on time
Helpful Report
Posted 3 months ago
Ordered 4 filters for my osmio filter, arrived in good time, good service, excellent machine by the way.
Helpful Report
Posted 3 months ago
Excellence Service from Osmio Water Customer Service Support . Thank you.
Helpful Report
Posted 3 months ago
Quick, prompt delivery. Well packaged product.
Helpful Report
Posted 3 months ago
Pretty Good company, switched on, sends me reminders to change filter annually.
Helpful Report
Posted 3 months ago
Very efficient I like it however there was this liquid brown residue left in the tank bit confused as to what that is but the distilled water was not effected by it
Helpful Report
Posted 3 months ago
Quick and efficient service. I made a call beforehand to check on a certain aspect of the replacement water filters, and received the confirmation of which filter pack to order very quickly. The delivery arrived the next day, so excellent service!
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Posted 4 months ago
Fab service. Quick response. Thoroug explanation on the various types of products. Highly recommended.
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Posted 4 months ago
On time fast delivery, filters are fantastic. top marks. 10 out of 10.
Helpful Report
Posted 4 months ago
Osmio is rated 4.7 based on 3,248 reviews