Login
Start Free Trial Are you a business? Click Here

Osmio Reviews

4.7 Rating 3,224 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
55
Anonymous
Anonymous  // 01/01/2019
I am not happy with the filters this time as there is an unpleasant taste in the water which we have not experienced in the past. I have just had a conversation with Beckie at Osmio regarding this matter
Helpful Report
Posted 4 months ago
Quickly delivered and easy to use
Helpful Report
Posted 4 months ago
The product is too big, and the return policy is not as good as uk water filter.
Helpful Report
Posted 4 months ago
Excellent service, quick delivery, good price.
Helpful Report
Posted 5 months ago
Excellent quick delivery
Helpful Report
Posted 5 months ago
Several years satisfaction with product and service.
Helpful Report
Posted 5 months ago
fast efficent service, can't ask for more
Helpful Report
Posted 5 months ago
I order the 105 DDW as my lifestyle should keep my Deuterium levels pretty low anyway. However I use Osmio as I dont want to use tap water and any other bottled water isn't necessary low deuterium for all my drinking water plain or in tea and coffee . The taste is great and the cost is manageable.
Helpful Report
Posted 5 months ago
Excellent customer service. I felt listened to and helped. Thank you :)
Helpful Report
Posted 5 months ago
Fast delivery of replacement filter housing.
Helpful Report
Posted 5 months ago
I am very pleased with my Osimo product, unfortunately when I made my first lot of bleach, it started to leak, I called customer services who talked me through what to do, and it has worked perfectly every time, I highly recommend this product, I love it.
Helpful Report
Posted 5 months ago
On time, good quality
Helpful Report
Posted 5 months ago
Always good service , phone calls always answered quickly .Been dealing with osmio for 10 years plus now , no complaints at all . Thanks osmio
Helpful Report
Posted 5 months ago
I have been using the Osmio water filters for over 3 years. The water tastes good, they are easy to install and I would highly recommend.
Helpful Report
Posted 5 months ago
Very easy to use.
Helpful Report
Posted 5 months ago
Ordering and delivery fine but the screw fitting to remove and replace is a nightmare. Even with modest pressure, the cylinder leaks unless it is tightened far more than would be expected. This makes it impractical for anyone without an extremely strong arm to unscrew and refit the cylinders.
Helpful Report
Posted 5 months ago
Brilliant service - water back to 5* quality within three days.
Helpful Report
Posted 5 months ago
Your agent was brilliant, patient and polite, he sorted out my query gave me the info I needed to help me order the filters I needed online. I am not a plumber but I think a replacement o ring on the main body of the filter would be advisable.
Helpful Report
Posted 5 months ago
I accidentally bought the Osmio 2.0 replacement filter pack that missed the internal small circular filter that goes inside the water tray unfortunately there was no option to buy this seperately so I ended up spending over double the amount I intended and would appreciate a subscription 20% discount for subscribers that most websites offer for long term customers
Helpful Report
Posted 5 months ago
I am happy about the service , except the DHL cost GBP 200 is approx double the price of the Preventa water . I will reach out the customer service to seek cheaper means of shipping the product to Hong Kong . Thank you .
Helpful Report
Posted 5 months ago
Osmio is rated 4.7 based on 3,224 reviews