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Osmio Reviews

4.7 Rating 2,773 Reviews

94 %

of reviewers recommend Osmio

Company Reviews

Product Reviews

4.7

Based on 2,773 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 18th March 2024

Osmio 5 star review on 9th February 2024

Izabela Buroszek

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 29th October 2023

Natalie Crawford

Osmio 5 star review on 17th August 2023

Osmio 5 star review on 5th August 2023

46

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New filter cartridge arrived overnight by DPD. Great service”

Posted 4 months ago

“I phoned for advice as I was having trouble removing my cartridge housing. Gentleman I spoke to was very helpful sending me the wee manual I needed. As a result I was able to remove housing. Replacement cartridges I ordered received next day. Excellent service. Thank you.”

Posted 4 months ago

“When it is working, this is an excellent RO system. However, it is far too complicated to change the filters and as such after my second machine and at least four years of using the time has come for me to give up. I am too old to work out which pipe goes where. May I suggest that some sort of colour coding or numbers on the valves or pipes would make it easier?”

Posted 4 months ago

“Superb as per. Recommend to everyone”

Posted 4 months ago

“I loved this water filter & was sooohappy That the filters it was provided with lasted for nearly 6 months. Sadly the next lot we bought only lasted 3 months which is a massive massive disappointment & makes me wonder if they’ve made them different now so they don’t last as long! It doesn’t make sense as our water consumption hasn’t gone up. Big thumbs down for me - these filters are v pricey to be doing a change this often. It’s a bit like food in the super market we now pay more for smaller portions - I won’t but this again& May have to get rid 🤦‍♀️”

Posted 4 months ago

“Unfortunately we received the wrong order and when ringing up to notify the problem the customer service lady was rude.”

Posted 4 months ago

“Excellent service, quick delivery and update about the product.”

Posted 4 months ago

“Easy to use and most enjoyable to drink 😊”

Posted 4 months ago

“Been using Osmio products for years now and will continue to do so for the foreseeable future.”

Posted 4 months ago

“This push on water filter does improve the quality of drinking water. Easy to fit under the sink and lasts about a year. I have been using these filters for many years they are great value.”

Posted 4 months ago

“i found your staff very helpful and gave very good advice about the Osmio pro 3 filter assy and delivery arrived the next day”

Posted 5 months ago

“Service was great so far.”

Posted 5 months ago

“Excellent, good quality tap and filter. Easy to use website and with fast delivery.”

Posted 5 months ago

“Fast delivery. Easy ordering good quality product. Well done”

Posted 5 months ago

“This company, particularly the owner have a genuine passion for the health and wellbeing of people and planet. Their products are an overflow of this. They recently replaced my old Zero for a fusion and it suits our need's better than the zero did.”

Posted 5 months ago

“We sent in our Osmio system for servicing. Everyone was helpful and it came back working brilliantly. I really appreciate the 'human' touch that Osmio offers - getting a personal response to emails is great and their people really go the extra mile.”

Posted 5 months ago

“very quick delivery on the system and filters. So easy to install and change out filters.”

Posted 5 months ago

“Very helpful on the phone as I thought I'd ordered the wrong item. Speedy service too :-) Thanks!”

Posted 5 months ago

“Great reminder service, products in stock and very fast delivery.”

Posted 5 months ago

“Very good service”

Posted 5 months ago

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Osmio is rated 4.7 based on 2,773 reviews