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Osmio Reviews

4.7 Rating 3,222 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,222 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
55
Anonymous
Anonymous  // 01/01/2019
Very easy to order and good responses to my questions. Order arrived very quickly.
Helpful Report
Posted 7 months ago
really helpful- i wasn’t sure what was needed, for my rainwater harvesting system. uv lights. mailed and they talked me through the process. quick despatch- got it in and it’s working.
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Posted 7 months ago
Love the filter system. The water here has a horrible taste, but I can happily drink it thanks to Osmio. Filters easy to order too, it's a win win for me.
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Posted 7 months ago
Excellent service and the water filters are brilliant. Crystal clear lovely water, particularly notice the difference making tea and coffee, much better flavour, no hard water scum.
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Posted 7 months ago
kind, helpfull staff, products very good
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Posted 7 months ago
Very impressed with speedy service when reorder of filters.
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Posted 7 months ago
Very easy to navigate the webshop, clear and user friendly. Fast delivery, well packaged product, no complaints at all. Will definitely order again.
Helpful Report
Posted 7 months ago
love my zero osmosis machine ! Recently received faulty cartridge and customer service replaced for me quickly . Very good conpany and would recommend
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Posted 7 months ago
Great water filter and a great company. Highly recommend!
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Posted 7 months ago
Good product. Promptly delivered
Helpful Report
Posted 7 months ago
Great product. Arrived really quickly.
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Posted 7 months ago
Quick and efficient as always! Prices though have gone up considerably since we first ordered the filters.
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Posted 7 months ago
Amazing service and quality products. I am delited to have this water machine.
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Posted 7 months ago
Absolutely love my water filter, I live on a narrow boat so it’s been really important!!
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Posted 8 months ago
Prompt delivery even though there was a mistake with my address, they were great in rectifying the issue. Product is brilliant and i have definitely noticed an improvement in the water quality. Recommend 👍
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Posted 8 months ago
I would say that Osmio in my experience has one of the best customer services the products are goid price wise you pay for quality
Helpful Report
Posted 8 months ago
I delivered both of our Osmio machines and met Sam. She was very helpful. Following a few emails the equipment was returned safely and now is working satisfactorily. Fortunately I had retained the original instructions (despite they having been flooded) as the equipment came without any. My only concern is that I am unable to remove the three cylinders on the reverse osmosis machine. They have been sealed so tight that I fear that I might break something should I use any more force. Help here would be welcome in order to check the lubrication of the O rings. Simon.
Helpful Report
Posted 8 months ago
Replacement ceramic filter came very quickly and well packaged.
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Posted 8 months ago
Great support and advice on renewing the filter. Once selected, delivery was swift. Very happy!
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Posted 8 months ago
The best service , communication and delivery. Best coffee beans we've used so far.
Helpful Report
Posted 8 months ago
Osmio is rated 4.7 based on 3,222 reviews