Osmio Reviews

4.7 Rating 2,772 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,772 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Tell us how Osmio made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
Osmio 5 star review on 5th February 2024
Shani Stevens
Osmio 5 star review on 29th October 2023
Natalie Crawford
Osmio 5 star review on 17th August 2023
Peter Guest
Osmio 5 star review on 5th August 2023
Anonymous
46
Anonymous
Anonymous  // 01/01/2019
Fast efficient service.
Helpful Report
Posted 4 months ago
Worth every penny Love it
Helpful Report
Posted 4 months ago
Top seller no problems all good very quick delivery thanks
Helpful Report
Posted 4 months ago
I would have given excellent but the manual is not comprehensive enough. I rang for technical support which was helpful but more detail needs to be provided in the manual. Happy so far with the water bottle and feeling the benefit. Hopefully this will continue.
Helpful Report
Posted 4 months ago
Cannot fault the service and back up of this company. Very fast ordering and email response to an issue I had with payment. Order processed and delivered in quick time. Highly recommended.
Helpful Report
Posted 4 months ago
Prompt service great product
Helpful Report
Posted 4 months ago
Great product. Haven’t tested the strength of water yet but the videos online give me confidence. Only suggestion would be to make the battery a bit better and also make the bottle lid hex shape so you can get it tighter. I tighten it as hard as I can but still it leaks.
Helpful Report
Posted 4 months ago
Always a great efficient service
Helpful Report
Posted 4 months ago
very helpful customer support.
Helpful Report
Posted 4 months ago
Good service and happy with my purchase
Helpful Report
Posted 4 months ago
I feel compelled to set the record straight given all the positive reviews here. The Osmio water filter is not fit for purpose since the company expects customers to descale the entire appliance which involves removing dozens of tiny fiddly screws and reassembling small parts. I was not offered adequate customer support and had to cut my losses within less than a year. The appliance is expensive and high maintenance.
Helpful Report
Posted 4 months ago
The annual reminder is great. The product arrives in a timely fashion.
Helpful Report
Posted 4 months ago
Excellent service.
Helpful Report
Posted 4 months ago
Super fast service. Order placed one afternoon, product arrived the next day!
Helpful Report
Posted 4 months ago
Very fast and efficient service and helpful customer service lady. And the machine itself so far so good but only had it working one week, but will review after using it for a little while
Helpful Report
Posted 4 months ago
an Excellent company with great filtration products, my whole house filter eliminates Chlorine and other nasty chemicals
Helpful Report
Posted 4 months ago
Kind and helpful customer service. Thank you.
Helpful Report
Posted 4 months ago
Osmio has an amazing range of products and a website that is easy to negotiate. I found my product within a few clicks abd placed my order
Helpful Report
Posted 4 months ago
Osmio water were an absolute pleasure to deal with. I purchased replacement UV bulbs and quartz sleeves from there website. When delivered one of the packages had been damaged and everything in it was destroyed. I emailed Osmio water and sent pictures. They had the replacement dispatched the next day. Top company!
Helpful Report
Posted 4 months ago
New filter cartridge arrived overnight by DPD. Great service
Helpful Report
Posted 4 months ago
Osmio is rated 4.7 based on 2,772 reviews