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Osmio Reviews

4.7 Rating 3,289 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,289 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I would have given excellent but the manual is not comprehensive enough. I rang for technical support which was helpful but more detail needs to be provided in the manual. Happy so far with the water bottle and feeling the benefit. Hopefully this will continue.
Helpful Report
Posted 2 years ago
Cannot fault the service and back up of this company. Very fast ordering and email response to an issue I had with payment. Order processed and delivered in quick time. Highly recommended.
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Posted 2 years ago
Prompt service great product
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Posted 2 years ago
Great product. Haven’t tested the strength of water yet but the videos online give me confidence. Only suggestion would be to make the battery a bit better and also make the bottle lid hex shape so you can get it tighter. I tighten it as hard as I can but still it leaks.
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Posted 2 years ago
Always a great efficient service
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Posted 2 years ago
very helpful customer support.
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Posted 2 years ago
Good service and happy with my purchase
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Posted 2 years ago
I feel compelled to set the record straight given all the positive reviews here. The Osmio water filter is not fit for purpose since the company expects customers to descale the entire appliance which involves removing dozens of tiny fiddly screws and reassembling small parts. I was not offered adequate customer support and had to cut my losses within less than a year. The appliance is expensive and high maintenance.
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Posted 2 years ago
The annual reminder is great. The product arrives in a timely fashion.
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Posted 2 years ago
Excellent service.
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Posted 2 years ago
Super fast service. Order placed one afternoon, product arrived the next day!
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Posted 2 years ago
Very fast and efficient service and helpful customer service lady. And the machine itself so far so good but only had it working one week, but will review after using it for a little while
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Posted 2 years ago
an Excellent company with great filtration products, my whole house filter eliminates Chlorine and other nasty chemicals
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Posted 2 years ago
Kind and helpful customer service. Thank you.
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Posted 2 years ago
Osmio has an amazing range of products and a website that is easy to negotiate. I found my product within a few clicks abd placed my order
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Posted 2 years ago
Osmio water were an absolute pleasure to deal with. I purchased replacement UV bulbs and quartz sleeves from there website. When delivered one of the packages had been damaged and everything in it was destroyed. I emailed Osmio water and sent pictures. They had the replacement dispatched the next day. Top company!
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Posted 2 years ago
New filter cartridge arrived overnight by DPD. Great service
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Posted 2 years ago
I phoned for advice as I was having trouble removing my cartridge housing. Gentleman I spoke to was very helpful sending me the wee manual I needed. As a result I was able to remove housing. Replacement cartridges I ordered received next day. Excellent service. Thank you.
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Posted 2 years ago
When it is working, this is an excellent RO system. However, it is far too complicated to change the filters and as such after my second machine and at least four years of using the time has come for me to give up. I am too old to work out which pipe goes where. May I suggest that some sort of colour coding or numbers on the valves or pipes would make it easier?
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Posted 2 years ago
Superb as per. Recommend to everyone
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Posted 2 years ago
Osmio is rated 4.7 based on 3,289 reviews