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Osmio Reviews

4.7 Rating 3,239 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,239 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Super fast service. Order placed one afternoon, product arrived the next day!
Helpful Report
Posted 2 years ago
Very fast and efficient service and helpful customer service lady. And the machine itself so far so good but only had it working one week, but will review after using it for a little while
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Posted 2 years ago
an Excellent company with great filtration products, my whole house filter eliminates Chlorine and other nasty chemicals
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Posted 2 years ago
Kind and helpful customer service. Thank you.
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Posted 2 years ago
Osmio has an amazing range of products and a website that is easy to negotiate. I found my product within a few clicks abd placed my order
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Posted 2 years ago
Osmio water were an absolute pleasure to deal with. I purchased replacement UV bulbs and quartz sleeves from there website. When delivered one of the packages had been damaged and everything in it was destroyed. I emailed Osmio water and sent pictures. They had the replacement dispatched the next day. Top company!
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Posted 2 years ago
New filter cartridge arrived overnight by DPD. Great service
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Posted 2 years ago
I phoned for advice as I was having trouble removing my cartridge housing. Gentleman I spoke to was very helpful sending me the wee manual I needed. As a result I was able to remove housing. Replacement cartridges I ordered received next day. Excellent service. Thank you.
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Posted 2 years ago
When it is working, this is an excellent RO system. However, it is far too complicated to change the filters and as such after my second machine and at least four years of using the time has come for me to give up. I am too old to work out which pipe goes where. May I suggest that some sort of colour coding or numbers on the valves or pipes would make it easier?
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Posted 2 years ago
Superb as per. Recommend to everyone
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Posted 2 years ago
I loved this water filter & was sooohappy That the filters it was provided with lasted for nearly 6 months. Sadly the next lot we bought only lasted 3 months which is a massive massive disappointment & makes me wonder if they’ve made them different now so they don’t last as long! It doesn’t make sense as our water consumption hasn’t gone up. Big thumbs down for me - these filters are v pricey to be doing a change this often. It’s a bit like food in the super market we now pay more for smaller portions - I won’t but this again& May have to get rid 🤦‍♀️
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Posted 2 years ago
Unfortunately we received the wrong order and when ringing up to notify the problem the customer service lady was rude.
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Posted 2 years ago
Excellent service, quick delivery and update about the product.
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Posted 2 years ago
Easy to use and most enjoyable to drink 😊
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Posted 2 years ago
Been using Osmio products for years now and will continue to do so for the foreseeable future.
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Posted 2 years ago
This push on water filter does improve the quality of drinking water. Easy to fit under the sink and lasts about a year. I have been using these filters for many years they are great value.
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Posted 2 years ago
i found your staff very helpful and gave very good advice about the Osmio pro 3 filter assy and delivery arrived the next day
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Posted 2 years ago
Service was great so far.
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Posted 2 years ago
Excellent, good quality tap and filter. Easy to use website and with fast delivery.
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Posted 2 years ago
Fast delivery. Easy ordering good quality product. Well done
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Posted 2 years ago
Osmio is rated 4.7 based on 3,239 reviews