Login
Start Free Trial Are you a business? Click Here

Osmio Reviews

4.7 Rating 3,344 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,344 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
58
Anonymous
Anonymous  // 01/01/2019
Quick delivery Little bit expensive but Hey-ho if it does what it's supposed to do ....
Helpful Report
Posted 9 months ago
Very easy to reorder replacement filters
Helpful Report
Posted 9 months ago
I love My Osmio Zero. And all the water she delivers!
Helpful Report
Posted 9 months ago
Have been using Osmio products for many years - starting with a gravity system, then adding a Zero Reverse Osmosis and now a distiller machine. High quality products and superb customer service. Only had 2 product/ delivery issues over the years and I could not have asked for better support and resolution - both UK and Europe deliveries. Hope to continue using for many more years.
Helpful Report
Posted 9 months ago
Very impressed with Quality of Machine and the Stainless Steel topped 4l Water Jug with Integral Spout. All in All presents itself well and is highly functional (Auto Off very useful on occasions to ). Would recommend to others.
Helpful Report
Posted 9 months ago
Went to Cliff to purchase repair kit for tap found that tap was quit old but staff found the parts I was after great service staff went above and beyond thank you so much George Hunt
Helpful Report
Posted 9 months ago
A really good system, had it a few years now and it has proven to be very reliable. Just replacing the filters, which arrived promptly. Always a very quick and reliable service from Osmio.
Helpful Report
Posted 9 months ago
The filters arrived quickly but after using them the water tastes very different than the last time I’ve changed the filters. There is a chalky aftertaste and I worry if it’s safe to drink
Helpful Report
Posted 9 months ago
Good communication, ordered received the next day, highly recommend this company!
Helpful Report
Posted 9 months ago
I could get the shipment because EU customs restrictions and limitations on EU citizens. However, osmio refunded me and we're very kind solving my issues with the shipment
Helpful Report
Posted 9 months ago
Quality products and quick delivery.
Helpful Report
Posted 9 months ago
Love the guys at Osmio. excellent products and service. we use the hydronated water bottles and the reverse osmosis water. I was so impressed I bought one for my office too.
Helpful Report
Posted 9 months ago
machine looks good havent installed it yet box came with no instalation instructions.
Helpful Report
Posted 9 months ago
I phoned Osmio because I had some questions, before buying a reverse osmosis water filter. Irena was very knowledeable and helped me understand the different factors involved. I expected to be connected to a call centre but instead I got someone who was clearly passionate about drinking water and health in general. I didn't realise that Osmio had a wider mission to help people improve their health. Thanks Irena!
Helpful Report
Posted 10 months ago
Excellent product and customer service.
Helpful Report
Posted 10 months ago
This is the best purchasing choice I have made. It did take me time to consider and reconsider the investment and I am really happy I made the decision. The water taste is really good, the filtering is very quick, the machine is easy to use. Delivery was very swift and am happy with the extra filters I received. The user manual is easy to navigate and the warnings are extremely clear (re dual plug usage). Minor note is there is suggestion in areas with very hard water to refill 3 liters instead of 5 liters, I could not find the reason given water stays in the machine anyways regardless whether it is 3 or 5, but this is very minor. I like the Osmeo value and the webpage made it easy to make my choice and selection. Thank you!
Helpful Report
Posted 10 months ago
Excellent customer service every time!
Helpful Report
Posted 10 months ago
Dirty water blocked our filter and our water pressure in the taps reduced significantly but as soon as I replaced it with a new filter our water pressure was back to normal.
Helpful Report
Posted 10 months ago
Thank you for excellent service
Helpful Report
Posted 10 months ago
Great filters, competitively priced, delivered quickly. I have been buying filters from Osmio for quite a few years now and I'm very satisfied.
Helpful Report
Posted 10 months ago
Osmio is rated 4.7 based on 3,344 reviews