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Osmio Reviews

4.7 Rating 3,235 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,235 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Quick delivery, thanks
Helpful Report
Posted 10 months ago
Im happy with my purchase from Osmio as i already have a life style that hopefully reduces my general level of deuterium I went for 105 level and use it in all my drinking water to help keep my deuterium levels low.
Helpful Report
Posted 10 months ago
We’ve had our Osmio Zero water filter 5 or 6 years now and it’s still working very well. The service they offer for replacement filters is quick, efficient and very reasonably priced.
Helpful Report
Posted 10 months ago
I have had the Osmio 300 undersink dual filter installed for four years now and I can highly recommend it. The two filters need replacing every six months which is a simple, ten minute DIY job, and this keeps our drinking water in pristine condition. The only negative is that sometimes in the past, when ordering the new ceramic candle filters, they can get broken during transit, and you need to inspect them for cracks when they are delivered. Whenever this has happened a quick call to customer services at Osmio has resulted in new ones being quickly sent out. So it's not a problem.
Helpful Report
Posted 10 months ago
It's water filters. Never going to be the most exciting thing, but service is immediate, delivery is prompt, price is good and the product works. What more can you ask for?
Helpful Report
Posted 10 months ago
Excellent Customer Service and very prompt delivery of product.
Helpful Report
Posted 10 months ago
I was having problems and the help I received was a prompt and really helpful and courteous and very much appreciated
Helpful Report
Posted 10 months ago
Delivery company made an error and returned to sender. I contacted Osmio and they sorted this out quickly and returned the parcel next day.Excellent service
Helpful Report
Posted 10 months ago
Top quality service every time.
Helpful Report
Posted 10 months ago
Very fast delivery, products in perfect condition, helpful communication.
Helpful Report
Posted 10 months ago
Always excellent to deal with. Helpful, knowledgeable and professional. 10/10.
Helpful Report
Posted 10 months ago
I purchased my Osmio reverse osmosis system 2 years ago. Great Company to deal with as they are helpful on the telephone for things like ordering replacement filters, or dealing with any technical enquiries. The selection of water temperatures is a great feature as I like to make my tea with boiling water, but coffee a little cooler. A great product!
Helpful Report
Posted 10 months ago
I am continually pleasantly surprised at the speed of delivery fllowing orders. Thank you.
Helpful Report
Posted 10 months ago
Good quality products at a decent price. The staff are friendly and helpful. Fantastic fast delivery 🚚
Helpful Report
Posted 10 months ago
Really great customer service. They keep you informed every step of the way. I recently had an issue with a product and they dealt with it immediately and free of charge. Great company to do business with.
Helpful Report
Posted 10 months ago
Always been very efficient and goods very first class, have been buying filters for many yaers now
Helpful Report
Posted 10 months ago
Can't fault anything. Good support before purchase, I had to ask a few questions. Speedy delivery & all packaged well ..... 10/10
Helpful Report
Posted 10 months ago
Excellent company.....really helpful and products are good!
Helpful Report
Posted 10 months ago
We live in a hard water area and find that using the Coldstream filter eliminates a lot of limescale and leaves the water crystal clear. We recommend using these filters.
Helpful Report
Posted 10 months ago
Great company and great products—very durable and well-designed. Great technical support also—when one of the parts wore out due to normal wear and tear after years, I was able to buy replacement parts. I received clear instructions on how to handle the repair myself. They even sent me an additional small hose I forgot to order in a separate free parcel. (I'm not saying they will always do that, obviously, but it was a nice gesture.) Customer service is always super friendly. I wish more companies would treat customers and their business in a similarly professional fashion.
Helpful Report
Posted 10 months ago
Osmio is rated 4.7 based on 3,235 reviews