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Osmio Reviews

4.7 Rating 2,784 Reviews

94 %

of reviewers recommend Osmio

Company Reviews

Product Reviews

4.7

Based on 2,784 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 6th May 2024

Letizia Bartoloni

Osmio 5 star review on 18th March 2024

Osmio 5 star review on 9th February 2024

Izabela Buroszek

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 5th February 2024

Osmio 5 star review on 29th October 2023

Natalie Crawford

Osmio 5 star review on 17th August 2023

47

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All is good as per usual. The Active Ceramins Filters are basically 50% of the cost of the Whole House Filtration Unit. Is there no way to get the cost to a more reasoble amount. Even the GAC/KDC is not that cheap but at least that and the Micron 5 filters are more reasonable”

Posted 7 months ago

“Thank you give me this opportunity to write my review of Osmio, we are happy to use Osmio. The last purchase I ordered by mistake 2 empty sanitation cartridge and 1 zero composite(hardness)filter, I’d like to refund it if possible, thank you very much.”

Posted 7 months ago

“Quality product, quickly delivered.”

Posted 7 months ago

“Good product, updated replacement part working perfectly, thanks”

Posted 7 months ago

“Pure easy water”

Posted 7 months ago

“We recently purchased a replacement set of filters for our reverse osmosis filter. We were concerned as we had not received any notification regarding changing the filters. The online service was quick and efficient and we were relieved to receive the filters on the next day.”

Posted 7 months ago

“Absolutely love my Osmio water filter! I specifically wanted find a filter that eradictaed micro plastics efficiently and my preferred choice was to have a counterop version, so this was the perfect choice. The different temperatures have proven to be a wonderfully convenient luxury.”

Posted 7 months ago

“I ordered some filters, they came really quickly. Can't complain.”

Posted 7 months ago

“Great customer service. On opening my order of two new ceramic filters, I found that one of them had been damaged in transit. I sent in photos and a replacement was sent immediately, arriving the next day.”

Posted 7 months ago

“Telephone communication wasn’t helpful or easy to hear. New filters and cloudy water so I’m not sure if my purchase was correct! That’s why I phoned and wanted to purchase directly.”

Posted 8 months ago

“I like it very much thank you”

Posted 8 months ago

“We did not find any difference in the water quality after changing the filter, not sure why it is supplying water without any taste change.”

Posted 8 months ago

“Excellent price / value Correct communication from customer services No need to drill anything, portable machine, ideal for rented houses Excellent quality water produced Highly recommended”

Posted 8 months ago

“I was looking for filters and car across this company Received my filters Very happy I would recommend this company”

Posted 8 months ago

“Quick delivery”

Posted 8 months ago

“Great machine, bought new filters for a zero unit I’d inherited. Staff very helpful showing me which filters I needed and guiding me through how to clean the unit”

Posted 8 months ago

“Excellent service, very good product”

Posted 8 months ago

“Speedy service”

Posted 8 months ago

“Excellent customer service, products and convenient next day delivery.”

Posted 8 months ago

“I bought a 500 hour service for my Osmio infinity water machine. After sending it to Osmio in good condition and properly packed up in its original box and packing I was shocked when they contacted me to let me know that the service had been completed but that they had noted it was damaged. They enclosed photographs of this damage which included dents to the casing and also large scratches with paint missing. I was furious but after speaking with them on the phone the damaged outer casing was replaced. When I received it back from them the machine was in good order and I could also tell that it had been given a thorough service, so in the end I was very satisfied with the service I received, thank you.”

Posted 8 months ago

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Osmio is rated 4.7 based on 2,784 reviews