Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.72

4.7 Rating 3,445 Reviews

93 %

of reviewers recommend Osmio

4.7

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great seems to work”

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Posted 9 months ago

“Knowledgeable, passionate, friendly service. Innovative, scientific, cutting edge products, for better health and a better world. I continue to recommend after years of reliable service.”

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Posted 9 months ago

“Had an issue with my distiller. They were really helpful, it had to be sent back for repair. It was done so quickly and they kept in touch to let me know what was happening. Great customer service!”

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Posted 9 months ago

“Fantastic company - great products and very responsive to questions. Really happy with our filter system.”

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Posted 9 months ago

“We bought this system the Osmio ultra soft tap filter kit plus 3 way tap last year so to do away with water jugs, but this is a poor and inferior system, the cartridges do not last 6 months as advertised and to have them lasting 2-3 months we have to have the water running at a very low flow, as advised by the customer services team because of our areas hard water. Not easy to change either. We have had a previous system from another company which worked much better. Disappointed, as had to buy new tap and pay for plumber to install this whole kit.”

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Posted 9 months ago

“Always fast response and reliable. Very good company to buy from.”

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Posted 9 months ago

“Great service!”

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Posted 10 months ago

“Brilliant part and very good value. Delivery was very prompt”

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Posted 10 months ago

“Great customer service”

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Posted 10 months ago

“Is a good machine, we used for the last 3 years! Happy with the purchase!”

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Posted 10 months ago

“Water filter tap received was perfectly well made and stylish, easy to fit; arrived on time.”

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Posted 10 months ago

“as always good comms with Osmio. my Infinity was serviced and is now helping to keep me well. The cost of the service has increased a lot which is a bit disconcerting, what might it be next year?”

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Posted 10 months ago

“Replacement filter cartridges for my Osmio Zero.”

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Posted 10 months ago

“Prompt processing of order and swift delivery”

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Posted 10 months ago

“The brass 1 inch fittings in the filter housing have been difficult to plumb without leaking. Have stripped out and redone twice now following your instructions and still experiencing issues.”

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Posted 10 months ago

“marvelous firm, great products and service”

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Posted 10 months ago

“Not satisfied arrived in flimsy damaged box , no invoice or instructions, luckily not damaged ! Requested information regarding instalment of filters installation and still waiting for a reply!!”

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Posted 10 months ago

“We sent our osmio back for a service as after almost 5 years it was starting to malfunction. We had a bit of a hiccup when we received it back as it had misaligned in shipping but the osmio customer service team were very responsive and now we have our fully functioning osmio back! I love the taste and convenience of our counter top osmio.”

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Posted 10 months ago

“I purchased this product after extensive research, and I believe it is one of the best home water filtration systems available on the market. I chose the tank version because I wanted the flexibility to place it anywhere in my kitchen. I fill the water tank with 6 litres, but on average around 2 litres of this becomes waste water. Unfortunately, there is no option other than pouring this water away. I need to refill the tank 1–2 times a day, which honestly surprised me as the water runs out quite quickly. Another issue is that when the tank is empty, you have to remove it and reinsert it for the system to work again. Lifting and placing a 6-litre tank back into position is not something everyone can easily do. That said, I’m very happy with the water quality. It completely removes the unpleasant taste of tap water. The residue that used to appear on the surface of my tea and coffee is now gone, and I drink the water with complete peace of mind. I’m giving it 4 stars. I’ve deducted one star for the reasons mentioned above, although these may not be an issue for everyone.”

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Posted 10 months ago

“Best water I’ve ever tasted. Tastes like you’ve scooped up the elixir of life from a cold, magical stream in another world. Must be the extra minerals. So glad to get microplastics out of my life.”

Helpful Report

Posted 10 months ago

Osmio is rated 4.7 based on 3,445 reviews