Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.53

4.5 Rating 929 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“Our furniture was delivered quickly and was very well packed. The display cabinet and net of tables are excellent and very well made they look lovely in our living room. Would highly recommend this company”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Diane. We're so happy to hear that you're pleased with your new furniture! Thank you for choosing Only Oak Furniture and we hope you'll enjoy it for many years to come.

Posted 2 years ago

“Bought a small cream sideboard with 6 wicker baskets and 3 small draws. It looks lovely. Perfect for a small room. Oak top sets it off. My new best friend!”

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Posted 2 years ago

Hi Tess, Thank you for your kind words - we're so happy to hear that you love your new sideboard! The cream finish is a beautiful addition to any room and the oak top really sets it off. Thank you for choosing Only Oak Furniture,

Posted 2 years ago

“Lovely furniture and looks great in our home.”

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Posted 2 years ago

Thank you for your kind words, Darren. We're so happy to hear that you're enjoying your new furniture and that it's a perfect fit for your home. Thank you for choosing Only Oak Furniture and we hope to serve you again in the future!

Posted 2 years ago

“Excellent service and delivery was arranged for when we were ready. Beautiful furniture well pleased. Highly recommend this company”

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Posted 2 years ago

Thank you for choosing to shop with Only Oak Furniture Jayne, and for leaving such a positive review. We're thrilled to hear that you're happy with both our service and the furniture itself, and we appreciate the recommendation. We hope you'll enjoy your new pieces for many years to come! Sincerely, The Only Oak Furniture Team

Posted 2 years ago

“Beautiful bedside tables. Very well made and super sturdy. Delivery and communication with Only Oak Furniture was super smooth. Very happy customer.”

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Posted 2 years ago

Thank you for your kind words, Lorenza! We're so happy to hear that you're pleased with your purchase. Our team works hard to ensure each piece of furniture is made to the highest standards and we're glad to hear that it shows in your bedside tables. Thank you for choosing Only Oak Furniture and we hope you'll shop with us again soon.

Posted 2 years ago

“Chairs were exactly as described.Excellent service ,particularly communication after sales service with Stephen.”

Helpful Report

Posted 2 years ago

Hi Louise, Thank you for leaving a review of your recent purchase from Only Oak Furniture. We're really pleased to hear that you're happy with the chairs and the service you received, and that Stephen provided excellent communication after your sale. Thank you for choosing Only Oak Furniture and we hope to see you again soon!

Posted 2 years ago

“Attractive small sideboard which I purchased to fit into an alcove. Suits very well and matches other furniture in the room.”

Helpful Report

Posted 2 years ago

Thank you for your review, Barbara. We're glad to hear that you are pleased with your purchase of the small sideboard and that it matches the other furniture in your room. Thank you for choosing Only Oak Furniture!

Posted 2 years ago

“Really pleased with my purchase , brilliant price , delivered on time 10/10”

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Posted 2 years ago

Thank you for your kind words, Njie! We're glad to hear that you're happy with your purchase. Our team strives to provide the best possible experience and pricing for our customers, so it's great to know we succeeded in this instance. Thank you for choosing Only Oak Furniture and we hope to serve you again soon!

Posted 2 years ago

“Upon request to return an unopened item that was no longer required to either have full refund or swap I was told I would be charged £60 !!!!!! Don't Think So !!!!!!!”

Helpful Report

Posted 2 years ago

Hi Erica, We're happy to hear that you were pleased with the pieces of furniture and understand the measurements you took meant you did not need the second item. We do have a returns policy in place to protect both us and the customer with insured collections from our couriers. Sorry if this was not your expectation but we do try to clearly outline this in our returns policy. Thank you, Only Oak Furniture

Posted 2 years ago

“Thank you very much for a beautiful table, great company and gentlemen, suppliers. I would highly recommend”

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Posted 2 years ago

Thank you for your kind words, Julita! We're so glad that you enjoyed your experience with us and our furniture. It was a pleasure working with you and we hope to do so again in the future.

Posted 2 years ago

“Very good quality”

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Posted 2 years ago

Thank you for your kind words, Michael. We're glad to hear that you're pleased with the quality of your new furniture. We hope you'll enjoy it for many years to come.

Posted 2 years ago

“Lovely console table. Easy transaction and well organised delivery.”

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Posted 2 years ago

Thank you for your kind words, Barbara. We're so happy to hear that you enjoyed your experience with Only Oak Furniture and that the delivery process went smoothly. We hope you'll enjoy your new console table for many years to come!

Posted 2 years ago

“Very good service and quickly delivered”

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Posted 2 years ago

Thank you for your kind words, Imane! We're glad to hear that you're happy with your purchase and our service. We strive to get orders out as quickly as possible and we're glad that it met your expectations. Thank you for choosing Only Oak Furniture and we hope to serve you again in the future!

Posted 2 years ago

“Very happy with our sideboard. Good quality and exactly as described on website.”

Helpful Report

Posted 2 years ago

Thank you for your review Hazel! We're glad to hear that you're happy with your purchase of the sideboard. It's great to know that it is of good quality and that it is as described on our website. Thank you again for choosing Only Oak Furniture, and we hope to see you back soon.

Posted 2 years ago

“Excellent as always!”

Helpful Report

Posted 2 years ago

Thank you for your kind words! We're so happy to hear that you're pleased with your new piece of furniture. We strive to bring our customers the best possible experience and it's great to know we succeeded in this case. Thank you for choosing Only Oak Furniture and we hope to serve you again in the future!

Posted 2 years ago

“Brillant service. Questions fully answered and delivery updates provided.”

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Posted 2 years ago

Valerie, thank you for choosing Only Oak Furniture. We're glad to hear that you received excellent service and your questions were fully answered. We appreciate the updates on your delivery as well. Thank you again for choosing Only Oak Furniture and we hope to serve you in the future.

Posted 2 years ago

“It's a good furniture”

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Posted 2 years ago

Thank you for your review Hani! We're glad to hear that you're happy with your purchase. If there is anything we can do to help with your future orders, please don't hesitate to let us know.

Posted 2 years ago

“Well made, delivered on time”

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Posted 2 years ago

Thank you for your kind words, Mike. We're glad to hear that you're happy with your new Only Oak Furniture piece. Our team works hard to ensure each piece is made to the highest standards and delivered on time. We hope you'll enjoy it for many years to come.

Posted 2 years ago

“we had a bedroom furniture set delivered it was all damaged probably from being thrown around in the back of a lorry the wardrobe had been damaged and resprayed the paintwork was patchy it was dreadful the drawers from the chest of drawers were broken inside. We asked for a refund but were persuaded to have it replaced so we waited for the second delivery of furniture to arrive took half a day off work and it was cancelled. Took another half a day off work to receive yet another damaged set of furniture, I had enough by this point so we mixed and match the 2 sets to get it up to some sort of standard. The company that delivered the second lot of furniture refused to take the first set of furniture which was all packed up in its orginal packaging in the kitchen and ready to go. I found out later they had told only oak furniture that they refused to take as it was not packaged up!! At this point, we put the furniture outside all covered up and told them to collect it during the week after 5.30 when we are home as we are not taking any more time off work . The furniture is not made out of oak. Never again would I order anything from here and if you're reading this then maybe you should consider it too...”

Helpful Report

Posted 2 years ago

Hello Gavin, Thank you for your review. I am sorry to hear that you experienced damage to your furniture and completely agree that on this occasion it did not go to plan. Although we tried where we could to manage the communication breakdowns we did fall short in the speed of resolving the issue. We have, and will continue to learn from our mistakes working closer with our couriers and suppliers alike and I hope the constant communication we had throughout the issue goes someway to showing you and other customers when things go wrong we do try our best within the limitations we are faced with. I would like to apologise on behalf of Only Oak Furniture and thank you for your honest feedback

Posted 2 years ago

“We were delighted with the glass table. It was packed in very well and was easy to assemble. The only problem was righting the table up as it was so heavy but reinforcements were called!”

Helpful Report

Posted 2 years ago

Thank you for choosing to purchase your glass table from Only Oak Furniture, Ann. We're glad to hear you are happy with the product and that assembly was easy. Thank you for taking the time to write a review and we hope you'll shop with us again in the future!

Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 929 reviews