Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.53

4.5 Rating 929 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“The delivery was on time. We were continually updated. This shows professionalism at its best. We were most pleased.”

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Posted 2 years ago

Thank you so much, Wendy, for your 5 star rating of Only Oak Furniture! We are delighted to hear that the delivery was on time and that you were kept up to date throughout the process - it is great to know that you experienced our team's professionalism at its best. We are very pleased that you chose to buy from us again and would like to thank you for your loyalty!

Posted 2 years ago

“Beautiful furniture, that looks stunning in my living room. Fantastic value for money. Very good comms really delivery. Very happy, would use again 100%.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Only Oak Furniture! We're glad to hear that you were pleased with the beautiful furniture and pleased with their value for money and delivery. We truly appreciate your kind words and are thrilled that you would use us again. We look forward to serving you again soon!

Posted 2 years ago

“Great service, good communication. Would use again.”

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Posted 2 years ago

Thank you so much, Wendy, for your flattering 4-star review and kind words! We are so glad to hear that you were pleased with our great service and good communication. It is also wonderful to hear that you would use us again; we greatly appreciate you being a loyal customer!

Posted 2 years ago

“Very pleased with my blanket box and the service”

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Posted 2 years ago

Hi Anne, Thank you so much for your kind words - we're really glad you're happy with your blanket box! We appreciate your business and hope to serve you again in the future. Thanks, Only Oak Furniture

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your kind words, Mandy. We're glad to hear that you had a positive experience with our company. We appreciate your business and we hope to serve you again in the future.

Posted 2 years ago

“The early delivery was nice. The delivery driver was very good and got the sideboard and coffee table into the house very carefully. As for the furniture, it's brilliant.”

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Posted 2 years ago

Thank you for your kind words, John. We're so glad you're happy with your new furniture and that the delivery went smoothly. We hope you'll enjoy it for years to come!

Posted 2 years ago

“I was looking to purchase a dining table and scouring the internet for the best price. Only Oak were keenly priced although not the very cheapest. Having had initial interactions with Only Oak and another two (slightly cheaper) internet retailers it was clear to me that Only Oak were a very well run company with excellent and prompt customer service so I ordered from them. Unfortunately for me during the ordering process my browser auto-completed only my post code wrong (previous address) so I didn't spot it and my delivery ended up failing. The manner and speed in which Only Oak sorted out the problem was extremely impressive and professional. I have no hesitation recommending this company even over slightly cheaper ones.”

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Posted 2 years ago

Hi Michael, Thank you for your kind words and for choosing to shop with Only Oak Furniture. We're glad to hear that you had a positive experience with our customer service team and we appreciate your recommendation. We hope to see you again soon!

Posted 2 years ago

“Excellent service with fast delivery. Very pleased with product, looks great with very simple assembly.”

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Posted 2 years ago

Thank you, Suzanne! We're so happy to hear that you're pleased with your purchase. It is our goal to always provide a first-class experience for our customers, so we're thrilled that we were able to meet your expectations. Thanks again for choosing us, and we hope to serve you again in the future.

Posted 2 years ago

“First time using this shop and well impressed by quality of product and delivery to us - all first class”

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Posted 2 years ago

Thank you for choosing to shop with Only Oak Furniture Mr Lloyd, and for taking the time to share your experience. We're delighted to hear that you're happy with both the quality of product and delivery service. It is our goal to always provide a first-class experience for our customers, so we're thrilled that we were able to meet your expectations. Thanks again for choosing us, and we hope to serve you again in the future.

Posted 2 years ago

“I don't buy furniture from anywhere else”

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Posted 2 years ago

Thank you for your loyalty Martin, we really appreciate it! I'm glad to hear you're happy with your purchase and that you'll only buy furniture from us. We aim to please! Thank you for your business,Martin

Posted 2 years ago

“Very good, professional service”

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Posted 2 years ago

Thank you for your kind words, Dr Pillai. We're glad to hear that you're satisfied with the service you received from Only Oak Furniture. Our team takes pride in providing quality products and services, so it's great to know that we were able to meet your expectations. We hope to continue exceeding them in the future. Thank you for choosing Only Oak Furniture, and we look forward to serving you again soon.

Posted 2 years ago

“Top notch customer service, I had an issue with my furniture and it was taken care of in the utmost professional manner. Highly recommended”

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Posted 2 years ago

Thank you for your kind words, Varun. We're glad to hear that you had a positive experience with our customer service team and that they were able to take care of your issue in a professional manner. We appreciate your recommendation and hope you'll continue to choose Only Oak Furniture for all of your furniture needs.

Posted 2 years ago

“Very happy”

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Posted 2 years ago

Hello Marko, Thank you for your kind words and for choosing Only Oak Furniture. We are glad to hear that you are very happy with your purchase and we hope you will enjoy it for many years to come. Thank you again for your business and we look forward to serving you in the future.

Posted 2 years ago

“The bench we ordered was perfect I like to put things together myself and the price was great.”

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Posted 2 years ago

Hi Mr Lungley, We're glad you're happy with the bench! We love it too. :) Thanks for choosing Only Oak Furniture and we hope to see you again soon.

Posted 2 years ago

“Price quality delivery perfect. Thank you”

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Posted 2 years ago

Thank you so much for your kind words, Peter! We're thrilled to know that you're happy with the price, quality and delivery of your order. We appreciate your business and look forward to serving you again in the future.

Posted 2 years ago

“Breeze sideboard - nice quality, measurements correct as described. Well packaged and delivered on time.”

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Posted 2 years ago

Thank you for choosing to order the Breeze sideboard from us, David. I'm glad to hear that you're happy with both the quality and the measurements of the piece. It's great to know that it arrived well-packaged and on time too. Thank you for your business and we hope to serve you again in the future!

Posted 2 years ago

“Pleased with furniture delivery guys excellent had slight problem with missing parts of furniture but was dealt with quickly good customer service”

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Posted 2 years ago

Thank you for your review, Kim. We're glad to hear you were pleased with the furniture, the delivery guys and that any issue was quickly resolved. Your satisfaction is our top priority and we appreciate your business.

Posted 2 years ago

“Excellent customer service throughout and product is as good if not better than my expectation Superb service from start to finish!!”

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Posted 2 years ago

Thank you for your kind words, David. We are so happy to hear that you had an excellent experience with our customer service and that the product surpassed your expectations. It is wonderful to know that we were able to provide you with a great experience from start to finish. Thank you for choosing us and we hope to welcome you back in the future!

Posted 2 years ago

“Beautiful chairs, so comfortable and look amazing. Delivery in time for Christmas and kept informed all the way through”

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Posted 2 years ago

Thank you for your kind words, Martin! We're thrilled to hear that you love your new chairs and that the delivery process went smoothly. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“The service from Stephen was second to none. All goods arrived on time and were as expected. Can not recommend Only Oak enough. Will certainly come back if needing any more funiture.”

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Posted 2 years ago

Thank you for choosing Only Oak Furniture, James. I'm glad to hear that you had a positive experience with Stephen and that the furniture arrived on time and as expected. We hope to serve you again in the future!

Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 929 reviews