Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 924 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 4 star review on 15th April 2025

113

Anonymous

Anonymous // 01/01/2019

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“Did not cancel the order when instructed to after stock discrepancy, it took three more calls to get the money returned”

Helpful Report

Posted 2 months ago

Dear Alan, Thank you for sharing your experience with us. We genuinely apologize for the inconvenience you faced regarding the cancellation of your order and the delay in processing your refund. We understand how frustrating this can be, and it’s clear we did not meet your expectations. Your feedback is vital, and we are taking your concerns seriously. We are currently reviewing our processes to ensure that situations like this are addressed more efficiently in the future. If you would like to discuss your experience further, please don’t hesitate to reach out directly. We appreciate your patience and understanding, and we hope to better serve you in the future. Thank you once again for your insights.

Posted 1 month ago

“I am very happy with the large tv unit i bought, quick delivery (it was bought on back order) and still arrived after one month, good quality unit and a good company to deal with”

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Posted 2 months ago

Thank you so much, Derek, for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your large TV unit and that the delivery was quick despite being on back order. It's great to know that you found the quality to be good, and we truly appreciate your kind words about our company. If you need any assistance in the future or have any questions, please feel free to reach out. Enjoy your new TV unit!

Posted 2 months ago

“Monks bench bought for our hallway, beautiful piece of furniture! Great service from only Oak, delivery was as stated at the time of purchase. Would highly recommend this oak furniture and company”

Only Oak Furniture 5 star review on 23rd February 2025

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Posted 2 months ago

Thank you so much, Jill, for your amazing 5-star review! We’re delighted to hear that you’re pleased with your monks bench and that it fits beautifully in your hallway. It’s always great to know that our service met your expectations, and we appreciate your recommendation of both our oak furniture and our company. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. Enjoy your new piece of furniture!

Posted 2 months ago

“Great small Cabinet, nicely made, good Communication, good Delivery time, very happy.”

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Posted 2 months ago

Thank you so much, Darren, for your wonderful 5-star review! We're delighted to hear that you’re happy with your small cabinet and that it met your expectations in terms of quality. It's great to know that our communication and delivery were up to par as well. If you have any questions or need assistance in the future, don’t hesitate to get in touch. Enjoy your new cabinet!

Posted 2 months ago

“Very pleased with hall table .good quality and well packaged .Unfortunately it was missing a handle but great service from customer service, a handle was posted and I received it in 2 days. The delivery time was longer than stated 5/ 15 days as it was in stock .I received it 22 days after ordering . Delivery was on time and delivery men helpful.”

Helpful Report

Posted 2 months ago

Thank you so much, Susan, for your thoughtful 4-star review! We're glad to hear that you're pleased with the hall table and that you found the quality and packaging to your satisfaction. We sincerely apologize for the missing handle, but we're thrilled that our customer service team was able to assist you so quickly. Your feedback about the delivery time is noted, and we strive to improve in this area. If you need any further assistance or have more feedback, please don’t hesitate to reach out. Enjoy your new hall table!

Posted 2 months ago

“Just love our piece of furniture very well made goes lovely in our sunroom lovely colour of wood I would only say it took a while to arrive but well worth the wait”

Only Oak Furniture 5 star review on 11th February 2025

Helpful Report

Posted 2 months ago

Thank you so much, Denise, for your wonderful 5-star review! We’re thrilled to hear that you love your new piece of furniture and that it complements your sunroom beautifully. We appreciate your understanding regarding the delivery time; sometimes, good things take a little longer, but we’re glad to hear it was well worth the wait! If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your lovely furniture!

Posted 2 months ago

“Excellent service and very pleased with the quality of the furniture.”

Helpful Report

Posted 2 months ago

Thank you so much, Mary, for your fantastic 5-star review! We're delighted to hear that you are pleased with the quality of your furniture and our service. At Only Oak Furniture, we take great pride in providing both exceptional products and excellent customer care. If there’s anything you need or if you have any questions in the future, please don’t hesitate to reach out. Enjoy your beautiful new furniture!

Posted 2 months ago

“Good quality product which looks very elegant in my living room. Friendly helpful delivery people.”

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Posted 2 months ago

Thank you so much, Helen, for your wonderful 5-star review! We're thrilled to hear that you find your new furniture to be of good quality and that it adds an elegant touch to your living room. It's great to know that our delivery team made a positive impression with their friendly and helpful service. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your beautiful new piece!

Posted 2 months ago

“Excellent quality speedy delivery”

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Posted 2 months ago

Thank you so much, Lisa, for your glowing 5-star review! We’re thrilled to hear that you are impressed with the quality of your furniture and that the delivery was speedy. At Only Oak Furniture, we strive to provide not only exceptional products but also efficient service. If you have any further questions or need assistance, please feel free to reach out. Enjoy your new furniture!

Posted 2 months ago

“I’ve already submitted a review”

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Posted 2 months ago

“I had been searching for a table for a long time and was very pleased to find the perfect one at Only Oak Furniture. I am thrilled with my table, it is beautiful and of very high quality, the price was reasonable, and the delivery was speedy and they kept me up to date about every step. Thank you so much!”

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Posted 2 months ago

Thank you so much, Lorena, for your amazing 5-star review! We're overjoyed to hear that you found the perfect table at Only Oak Furniture and that you are thrilled with its beauty and quality. We also appreciate your kind words about our reasonable pricing and speedy delivery. Keeping you updated throughout the process is very important to us. If you have any further needs or questions in the future, please don’t hesitate to reach out. Enjoy your beautiful new table!

Posted 2 months ago

“Great product, great service.”

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Posted 2 months ago

Thank you so much, Susan, for your amazing 5-star review! We're thrilled to hear that you’re satisfied with both our product and service. At Only Oak Furniture, we strive to provide the best quality and care for our customers, so it’s wonderful to know we hit the mark for you. If you ever need assistance or have any feedback in the future, please don’t hesitate to get in touch. Enjoy your new furniture!

Posted 2 months ago

“Excellent service quality was beautiful and customer service was excellent”

Only Oak Furniture 5 star review on 28th January 2025

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Posted 2 months ago

Thank you so much, Beverly, for your amazing 5-star review! We're thrilled to hear that you found our service and furniture quality to be excellent. Customer satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best experience possible. If you have any questions or need further assistance in the future, just let us know. Enjoy your beautiful new furniture!

Posted 2 months ago

“Terrible service and rude customer care never again”

Helpful Report

Posted 2 months ago

Dear Antonello, Thank you for your feedback. We’re very sorry to hear that you had a negative experience with our customer service. It is never our intention to come across as rude or unhelpful, and we truly regret that we fell short of your expectations. Your comments are important to us, and we will be addressing this matter with our team to ensure that we provide a better experience for our customers in the future. We understand how crucial good service is, and we appreciate you bringing this to our attention. If you would like to discuss your experience further, please reach out to us directly. We value our customers and hope to have the opportunity to improve your perception of us. Thank you for your understanding.

Posted 2 months ago

“Excellent quality. Quick delivery. Extremely well packaged. Love my display cabinet. Would highly recommend this company. Plan to order another sideboard”

Helpful Report

Posted 2 months ago

Thank you so much, Tina, for your amazing 5-star review! We're thrilled to hear that you are happy with the quality of your display cabinet and that it arrived quickly and well packaged. Your recommendation means the world to us! We're excited to know you’re planning to order another sideboard. If you have any questions or need assistance in the future, feel free to reach out anytime. Enjoy your beautiful cabinet!

Posted 2 months ago

“Very pleased with my tables. Good quality, well packaged and arrived in good time.”

Helpful Report

Posted 3 months ago

Thank you so much, Susan, for your wonderful 5-star review! We’re thrilled to hear that you are pleased with your tables and that they arrived in good time and well-packaged. At Only Oak Furniture, we strive to provide high-quality products and an excellent delivery experience. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your beautiful new tables!

Posted 2 months ago

“Delighted with the product and service, thank you”

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Posted 3 months ago

Thank you so much, Leah, for your kind 5-star review! We’re delighted to hear that you’re thrilled with both our product and service. Your satisfaction means the world to us, and we appreciate your support. If there’s anything else you need or if you have any feedback in the future, please don’t hesitate to get in touch. Enjoy your new furniture!

Posted 2 months ago

“Great product, delivered before Christmas - easily put together”

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Posted 3 months ago

Thank you so much, Michelle, for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your product and that it arrived before Christmas. It’s great to know that you found the assembly easy as well! If you need any further assistance or have any questions, feel free to reach out. Enjoy your new furniture, and have a wonderful holiday season!

Posted 2 months ago

“Best quality and design ever”

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Posted 3 months ago

Thank you so much, Arwa, for your amazing 5-star review! We're thrilled to hear that you find our quality and design exceptional. At Only Oak Furniture, we strive to create beautiful and durable pieces that our customers can cherish for years to come. If you ever have any questions or need assistance, please feel free to reach out. Enjoy your fantastic new furniture!

Posted 2 months ago

“fantastic company to purchase from. Very helpful and the quantity of the furniture is exceptional.”

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Posted 3 months ago

Thank you so much, Peter, for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience shopping with us and that you're impressed with the quality of our furniture. Our team strives to provide helpful service and exceptional products, and your feedback truly motivates us. If you ever need assistance or have any questions in the future, please feel free to reach out. Enjoy your new furniture!

Posted 2 months ago

Only Oak Furniture is rated 4.5 based on 924 reviews