Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 924 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 4 star review on 15th April 2025

113

Anonymous

Anonymous // 01/01/2019

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“good service quality items i would definatly use them again + the delivery men where brilliant”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Jane! We’re thrilled to hear that you were pleased with our service and the quality of the items. It’s great to know that our delivery team made a positive impression on you. We truly appreciate your kind words and look forward to serving you again in the future. If there's anything you need, just let us know. Enjoy your purchase!

Posted 1 day ago

“I am absolutely delighted with the Harwell display cabinet I purchased from Only Oak Furniture, it looks absolutely Beautiful in my living room, the craftmanship is outstanding and I am going to purchase more from the Harwell range, I would recommend the company to all my friends”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Julie! We are absolutely thrilled to hear that you love the Harwell display cabinet and that it fits beautifully in your living room. Your appreciation for the craftsmanship truly makes our day! We're delighted that you are considering more pieces from the Harwell range. Recommendations from happy customers like you mean everything to us. If you have any questions or need assistance in the future, feel free to reach out. Enjoy showcasing your new cabinet!

Posted 1 day ago

“Beautiful furniture we are so proud of wonderfully packed and looks superb delivered on time by two great delivery men nothing to much trouble ,would certainly recommend this company to anyone you will not be dissapointed you will be amazed ! ,We have just moved into a lovely bungalow in Hampshire and our only oak dresser is simply the best ! Well done to your whole team you will not find better anywhere , Stuart and Karen Richardson ,”

Helpful Report

Posted 1 week ago

Thank you so much for your glowing review, Stuart and Karen! We are absolutely delighted to hear that you are proud of your beautiful furniture and that the delivery experience met your expectations. It's wonderful to know that your only oak dresser is adding to the charm of your lovely bungalow in Hampshire! Your kind words about our team are truly appreciated. We strive to provide the best for our customers, and your recommendation means the world to us. If you ever need assistance or have any questions, please don’t hesitate to get in touch. Enjoy your new piece!

Posted 1 day ago

“Bril unit made well”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review, Darren! We're thrilled to hear that you find the unit to be made well. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you need any assistance or have any questions in the future, don’t hesitate to reach out. Enjoy your new piece!

Posted 2 weeks ago

“Very happy with my purchase. Great quality and packed very well. I would recommend.”

Helpful Report

Posted 4 weeks ago

Thank you for your wonderful review, Patricia! We're delighted to hear that you are very happy with your purchase and found the quality to be great. It's also fantastic to know that our packing met your expectations! Your recommendation means so much to us. If there's anything else we can assist you with in the future, just let us know. Enjoy your new furniture!

Posted 2 weeks ago

“Nice looking piece of furniture but the depth limits shoe size. I can only store 2 pairs of walking boots sideways. Disappointing on delivery which should have been 3 weeks but was approaching 3 months due to shipping into UK.”

Helpful Report

Posted 4 weeks ago

Dear Sharon, Thank you for your review! We appreciate your feedback about the depth of the storage; we understand how essential it is for it to accommodate all your footwear needs. We also apologize for the extended delivery time you experienced. Shipping challenges can sometimes lead to unexpected delays, and we appreciate your patience throughout the process. Your comments help us to improve our service and ensure a better experience for our customers in the future. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new furniture! Best regards, The Only Oak Furniture Team

Posted 2 weeks ago

“We were very pleased with our Oak bedside cabinets. They were very well packed & the delivery men were considerate.”

Helpful Report

Posted 4 weeks ago

Thank you for your fantastic review, Fiona! We’re so pleased to hear that you are happy with your Oak bedside cabinets. It's great to know that our packaging and delivery team made a positive impression. Your satisfaction means a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!

Posted 2 weeks ago

“Good quality furniture - arrived well packaged. Delivery took a lot longer than expected, probably wouldn’t have waited nearly 6 months if I had known but pleased I did as it fits perfectly and matches my other items.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful review, Tina! We’re glad to hear that you’re pleased with the quality of your furniture and that it fits perfectly with your other items. We apologize for the longer delivery time and appreciate your patience during the wait. Your feedback is invaluable to us, and we're always striving to improve our service. If you need anything in the future, feel free to reach out. Enjoy your lovely new addition!

Posted 2 weeks ago

“Love our new kitchen island quality is top notch. Service is fantastic definitely recommend.”

Helpful Report

Posted 1 month ago

Thank you so much, Andrew, for your wonderful 5-star review! We’re absolutely thrilled to hear that you love your new kitchen island and that you found the quality to be top-notch. Your kind words about our service mean a lot to us, and we truly appreciate you taking the time to recommend us. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your beautiful new island!

Posted 2 weeks ago

“Seemles ordering process, and we are very pleased with the products.”

Helpful Report

Posted 1 month ago

Thank you so much, Gordon, for your fantastic 5-star review! We’re thrilled to hear that you found the ordering process seamless and that you’re pleased with the products. Your feedback truly motivates our team, and we appreciate you taking the time to share your experience. If you ever have any questions or need assistance, don’t hesitate to reach out. Enjoy your new furniture!

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you so much, Ewan, for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is incredibly important to us, and your kind words truly motivate our team. If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here to help!

Posted 2 weeks ago

“Delighted with the dresser, it looks fantastic.”

Helpful Report

Posted 1 month ago

Thank you so much, Daniel, for your amazing 5-star review! We're thrilled to hear that you’re delighted with your dresser and that it looks fantastic in your space. Your satisfaction means everything to us, and we truly appreciate your kind words. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your beautiful new piece!

Posted 2 weeks ago

“Really lovely furniture, quick delivery and great customer service.”

Helpful Report

Posted 1 month ago

Thank you so much, Ali, for your wonderful 5-star review! We're absolutely delighted to hear that you love your furniture and appreciated our quick delivery and customer service. Your satisfaction is our top priority, and your kind words mean so much to us. If you ever have any questions or need assistance, please feel free to reach out. Enjoy your lovely new pieces!

Posted 2 weeks ago

“Stunning table !”

Helpful Report

Posted 1 month ago

Thank you so much, Bushra, for your stunning 5-star review! We're absolutely delighted to hear that you love your table! Your satisfaction means the world to us, and we truly appreciate your kind words. If you ever have any questions or need assistance, feel free to reach out. Enjoy your beautiful new piece!

Posted 2 weeks ago

“Damaged on delivery & after phone calls & emails to only oak they still haven’t contacted me with confirmation of collection & refund”

Helpful Report

Posted 1 month ago

Dear Jane, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your delivery and the lack of communication regarding your collection and refund. It’s evident that we did not meet your expectations, and we’re truly sorry for any frustration this situation has caused. Your comments are invaluable, and we are currently addressing these issues internally to ensure we improve our processes moving forward. We understand how important timely responses are for our customers, and we appreciate your patience as we work to resolve this. If you would like to discuss your experience further, please don't hesitate to reach out to us directly. We value your feedback and hope to have the chance to restore your trust in our service. Thank you for your understanding.

Posted 2 weeks ago

“Great prices, excellent quality and quick delivery”

Helpful Report

Posted 1 month ago

Thank you so much, Susan, for your fantastic 5-star review! We're thrilled to hear that you found our prices to be great and the quality of our furniture excellent. It's wonderful to know that the quick delivery met your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your beautiful new furniture!

Posted 2 weeks ago

“Great service Lovely furniture”

Helpful Report

Posted 1 month ago

Thank you so much, Jean, for your amazing 5-star review! We're thrilled to hear that you loved the furniture and experienced great service from us. It's always our goal to provide excellent items and customer support. If you have any questions or need assistance in the future, don’t hesitate to let us know. Enjoy your beautiful furniture!

Posted 1 month ago

“All really well made lovely finish with the marble top and easy as it's already assembled except top quick delivery as well happy with our purchase”

Helpful Report

Posted 1 month ago

Thank you so much, Richard, for your wonderful 5-star review! We’re delighted to hear that you’re happy with the quality and finish of your furniture, especially the marble top. It’s great to know that the assembly was hassle-free and that you appreciated the quick delivery. Your satisfaction is our priority, and we truly value your feedback. If you ever need assistance or have any questions, don’t hesitate to reach out. Enjoy your purchase!

Posted 1 month ago

“Very happy with my 2 items I bought from you, it's a very good make and value”

Helpful Report

Posted 1 month ago

Thank you so much, Ewy, for your fantastic 5-star review! We're delighted to hear that you're very happy with your two items and that you found them to be of great quality and value. Your satisfaction means the world to us, and we appreciate your kind words about our furniture. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Enjoy your new additions!

Posted 1 month ago

“Lovely small table ideal for a lamp stand.”

Helpful Report

Posted 1 month ago

Thank you so much, Carole, for your lovely 5-star review! We’re thrilled to hear that you found the small table to be ideal for a lamp stand. It's wonderful to know that it fits perfectly in your space! If you ever need any assistance or have questions in the future, please feel free to reach out. Enjoy your new table!

Posted 1 month ago

Only Oak Furniture is rated 4.5 based on 924 reviews