Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 940 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2025

116

Anonymous

Anonymous // 01/01/2019

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“The side is excellent, but 2 of the shelves was broken”

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Posted 1 week ago

“Easy to use website, furniture arrived faster than anticipated. Pictures on website were really true representation of the furniture that was delivered. My patio furniture is really good quality.”

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Posted 1 week ago

“Excellent furniture & service.”

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Posted 1 week ago

“Great service, great furniture what's more to say 👍”

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Posted 2 weeks ago

“Good communication and the order was arranged to be delivered sooner than expected, which was good. Good quality furniture so very happy.”

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Posted 2 weeks ago

“Beautiful display cabinet,. I am very pleased with this gorgeous furniture, very good quality.”

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Posted 1 month ago

“Furniture is beautiful and well made so 5⭐️⭐️⭐️⭐️⭐️”

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Posted 1 month ago

“Great quality product but waited 5 very long months when I was initially told it would be 8 to 12 weeks!”

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Posted 1 month ago

“Arrived promptly as arranged. Clear communication and pleasant delivery staff, very helpful”

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Posted 1 month ago

“Fantastic staff, very helpful, great customer service. Delivery was well informed and quick Highly recommend this company”

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Posted 2 months ago

“On arrival of our sideboard, we were surprised to see that the doors were a different finish Wood from the rest of the sideboard. This isn't how it looked in the photograph online.. Also, the doors have a very flimsy feeling We did take it up with the company, but were told there was nothing they could do about it. This stopped me ordering more pieces of the furniture. Disappointed.”

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Posted 2 months ago

“Good value and helpful customer service”

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Posted 3 months ago

“I had the kitchen island it came well protected and I love it the colour is perfect for my kitchen and everyone that sees it love it ,it makes the kitchen”

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Posted 3 months ago

“Lovely piece of furniture, fast reliable service. Would use again”

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Posted 3 months ago

“Assembly was very straightforward — each piece was clearly numbered and the instructions were easy to follow. The bed looks amazing and I’m very happy with the purchase!”

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Posted 3 months ago

“Delivery was excellent and on time. The TV unit is a bit average and we purchased it thinking it's all made of oak wood because the description was not very clear. It's decent but not impressive. Website needs to be updated to clearly show the type of material used to make the unit”

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Posted 3 months ago

Dear Brian, Thank you for your review! We're pleased to hear you were satisfied with the timely delivery. However, we’re sorry to learn that the TV unit didn’t fully meet your expectations, particularly regarding its materials. Your feedback on the clarity of our product descriptions is invaluable, and we'll certainly take it into consideration as we work on improving our website.

Posted 3 months ago

“good service quality items i would definatly use them again + the delivery men where brilliant”

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Posted 5 months ago

Thank you so much for your fantastic review, Jane! We’re thrilled to hear that you were pleased with our service and the quality of the items. It’s great to know that our delivery team made a positive impression on you. We truly appreciate your kind words and look forward to serving you again in the future. If there's anything you need, just let us know. Enjoy your purchase!

Posted 5 months ago

“I am absolutely delighted with the Harwell display cabinet I purchased from Only Oak Furniture, it looks absolutely Beautiful in my living room, the craftmanship is outstanding and I am going to purchase more from the Harwell range, I would recommend the company to all my friends”

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Posted 5 months ago

Thank you so much for your fantastic review, Julie! We are absolutely thrilled to hear that you love the Harwell display cabinet and that it fits beautifully in your living room. Your appreciation for the craftsmanship truly makes our day! We're delighted that you are considering more pieces from the Harwell range. Recommendations from happy customers like you mean everything to us. If you have any questions or need assistance in the future, feel free to reach out. Enjoy showcasing your new cabinet!

Posted 5 months ago

“Beautiful furniture we are so proud of wonderfully packed and looks superb delivered on time by two great delivery men nothing to much trouble ,would certainly recommend this company to anyone you will not be dissapointed you will be amazed ! ,We have just moved into a lovely bungalow in Hampshire and our only oak dresser is simply the best ! Well done to your whole team you will not find better anywhere , Stuart and Karen Richardson ,”

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Posted 5 months ago

Thank you so much for your glowing review, Stuart and Karen! We are absolutely delighted to hear that you are proud of your beautiful furniture and that the delivery experience met your expectations. It's wonderful to know that your only oak dresser is adding to the charm of your lovely bungalow in Hampshire! Your kind words about our team are truly appreciated. We strive to provide the best for our customers, and your recommendation means the world to us. If you ever need assistance or have any questions, please don’t hesitate to get in touch. Enjoy your new piece!

Posted 5 months ago

“Bril unit made well”

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Posted 5 months ago

Thank you for your wonderful review, Darren! We're thrilled to hear that you find the unit to be made well. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you need any assistance or have any questions in the future, don’t hesitate to reach out. Enjoy your new piece!

Posted 5 months ago

Only Oak Furniture is rated 4.5 based on 940 reviews