Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 924 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“We were on holiday but had friends staying at our house they have said delivery was on time”

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Posted 2 years ago

Thank you for your review Trevor, and for choosing Only Oak Furniture. We're glad to hear that our delivery service met your expectations, and we hope you'll continue to choose us for all of your furniture needs. Thank you for the opportunity to serve you!

Posted 2 years ago

“Good quality product, good communication about delivery.”

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Posted 2 years ago

Thank you for your kind words about our furniture, Sarah. We're glad to hear you're happy with the quality and that we were able to keep you updated on the delivery process. It's feedback like this that makes our day! If there is anything we can do for you in the future, please don't hesitate to let us know. We appreciate your business and hope you'll continue to shop with us in the future.

Posted 2 years ago

“Excellent service, good communications and good to deal with, highly recommend.”

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Posted 2 years ago

Thank you for your kind words, Alan. We're so happy to have been of service and we hope to do business with you again in the future!

Posted 2 years ago

“Purchased furniture on Sunday, delivered on Friday, what service! Excellent quality goods at competitive price. Would certainly recommend.”

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Posted 2 years ago

Hi David, Thank you for your kind words and for choosing Only Oak Furniture. We're really glad you're happy with the furniture and the service. It's always great to hear from customers who are pleased with their purchase. Thanks again for your business and we hope to see you again soon!

Posted 2 years ago

“I was given incorrect information on the length of the bench I ordered and it does not slide under the table unfortunately. I specifically asked before I bought as I have limited space. So it's not great. The furniture itself is lovely.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write a review of your recent purchase from Only Oak Furniture, Tracey. I'm sorry to hear that you received incorrect information about the length of the bench and that it does not slide under the table as expected. This is information provided by our supplier and we will of course do our best to rectify this in the future. This is not the level of service we aim to provide and I apologise for any inconvenience this may have caused. We value your feedback and hope that you will consider giving us another chance in the future. Sincerely, The Only Oak Furniture Team

Posted 2 years ago

“Lovely furniture- really please with the quality”

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Posted 2 years ago

Hi Lisa, Thank you for your kind words - we're really pleased to hear that you're happy with the quality of your new furniture. We hope you'll enjoy it for many years to come. Thanks again, Only Oak Furniture

Posted 2 years ago

“Very happy with my purchase, wonderful quality and service, would recommend.”

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Posted 2 years ago

Dear Julie, Thank you for your kind words about Only Oak Furniture. We're so happy to hear that you are pleased with the quality and service of your purchase. We truly appreciate your recommendation and we hope that you'll visit us again in the future. Sincerely, The Only Oak Furniture Team

Posted 2 years ago

“Quality, service and delivery was excellent. Would highly recommend.”

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Posted 2 years ago

Thank you for your kind words, Christine! I'm glad to hear that you enjoyed your experience with us. We strive to provide quality furniture and great service and it's wonderful to know that we were able to achieve that for you.

Posted 2 years ago

“The bed was flimsy and cheap, while claiming to be a full wooden frame it's actually more MDF and plywood that wood. Needed to add more screws to make it more sturdy, hopefully it will last if my lad doesn't treat it too harshly....”

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Posted 2 years ago

Hi David, We are sorry you think the bed is not as advertised. We have checked the listing and see we advertise this bed as MDF and Pine. I have sent your review to the supplier to check the assembly of the bed to ensure the instructions are fit for purpose and also to check the quality of the assembly too. Kind Regards, Steve Wardle MD

Posted 2 years ago

“Very impressed. Good service, the furniture came on time and was easy to put together.”

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Posted 2 years ago

Thank you for your review Sue. We're glad to hear that you're happy with your purchase and that the furniture was easy to assemble. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“Top quality furniture, great communication perfect planning of delivery and all executed perfectly with no damage. Great solid oak furniture with no fuss! Recommend 100%”

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Posted 2 years ago

Thank you for your kind words, Giles! We're thrilled to hear that you're happy with your purchase and the service you received. Our goal is to make sure each customer has a great experience, from start to finish, and it sounds like we hit the mark! We appreciate your business and hope you'll come back to us again in the future. Thank you for recommending us to others - we truly appreciate it!

Posted 2 years ago

“Quality good. Table easy to assemble. No problems with the delivery.”

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Posted 2 years ago

Thank you for your kind words, Hilda. We're glad to hear you're happy with your purchase of the oak table. It's great to know that you found it easy to assemble and that there were no problems with delivery. We appreciate your business and look forward to serving you again in the future.

Posted 2 years ago

“Very happy with our isle in the kitchen good quality and the delivery was spot on”

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Posted 2 years ago

Hi John, Thank you for taking the time to write a review of your experience with Only Oak Furniture. I'm glad to hear that you're happy with the quality of your kitchen island and with our delivery service. We strive to offer excellent products and customer service, so it pleases me to know that we were able to deliver in both areas. Thank you for choosing Only Oak Furniture and we hope to serve you again in the future.

Posted 2 years ago

“Great service Great product at a very reasonable price”

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Posted 2 years ago

Thank you for your kind words, Stephen! We're so happy to hear that you're pleased with both our service and our product. We strive to offer the best possible value to our customers, and it's great to know that we've succeeded in doing so for you. Thanks again for choosing Only Oak Furniture, and we hope to serve you again in the future.

Posted 2 years ago

“Customer service was very helpful and delivery was on time with courteous drivers.”

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Posted 2 years ago

Thank you for your kind words, Rob. We're glad to hear that you had a positive experience with our customer service and delivery. We appreciate your business and hope to serve you again in the future!

Posted 2 years ago

“Beautifully made and good quality”

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Posted 2 years ago

Thank you for your kind words, Paula. We're glad to hear that you're happy with the quality of your new furniture. We take pride in our craftsmanship and are thrilled to know that you appreciate it. Thank you for choosing Only Oak Furniture!

Posted 2 years ago

“The furniture was delivered on time and well packaged. One item had a minor manufacturing fault. Customer services at Only Oak Furniture were great and resolved the issue immediately. Would not hesitate to recommend Only Oak Furniture.”

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Posted 2 years ago

Thank you for your kind words, Ron. We're glad to hear that you were happy with both the delivery and the customer service at Only Oak Furniture. We hope you'll enjoy your furniture for many years to come!

Posted 2 years ago

“We bought a lot of the Urban Elegance range in March 2021 and then increased our order for delivery May 2022. We were so happy with our purchases that we decided to order more to replace some other dining room furniture that did not fit in. Consequently we now have: 1 extendable dining table, 2 mirrors, 1 desk, 1 book case, 3 side tables, 1 hall table & 2 sideboards. all from the Urban Elegance range. We are delighted.”

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Posted 2 years ago

John, thank you for your kind words and for sharing your Only Oak Furniture story. We're thrilled to hear that you've been satisfied with your purchases and that they've served you well. We look forward to continuing to provide beautiful furniture for your home for years to come!

Posted 2 years ago

“Lovely solid chairs, fast, efficient delivery”

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Posted 2 years ago

Thank you for your kind words, Rhiannon. We're thrilled to hear that you're happy with your new chairs and that the delivery process was smooth. We appreciate your business and look forward to serving you again in the future!

Posted 2 years ago

“I am very pleased with the quality of the unit's I bought and would be happy to recommend your company to other people.”

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Posted 2 years ago

Thank you for your kind words, Ivan. We're thrilled to hear that you're happy with the quality of your unit and would be happy to recommend us to others. Thanks again for choosing Only Oak Furniture, and we hope you'll come back to see us again soon!

Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 924 reviews