Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

“High quality furniture, well designed and fully assembled - overall great value for money, but let down by chaotic and unreliable delivery arrangements.”

Helpful Report

Posted 11 months ago

Thank you, Ken, for your thoughtful 4-star review! We're delighted to hear that you found our furniture high quality and well designed. Your feedback regarding the delivery arrangements is invaluable, and we sincerely apologize for any inconvenience caused by the delivery chaos. Rest assured, we are constantly working to improve our logistics and ensure a smoother experience for our customers. We truly appreciate your understanding and your support for Only Oak Furniture. If you have any other comments or suggestions, please don't hesitate to reach out. We hope to serve you even better in the future!

Posted 10 months ago

“Greatservice”

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Posted 11 months ago

Thank you so much for taking the time to give us a 5-star rating! We really appreciate your support and are delighted to hear that you had a great experience with Only Oak Furniture. Our team works hard to provide excellent service, and it is always rewarding to receive positive feedback like yours. We strive to offer a wide range of high-quality furniture options, so we're thrilled that you found exactly what you were looking for. Once again, thank you for choosing Only Oak Furniture and for your kind words.

Posted 11 months ago

“I was very pleased with the sideboard it's a lovely piece of furniture and a good price.”

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Posted 11 months ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We are thrilled to hear that you were pleased with the sideboard you purchased from us. We agree that it is indeed a lovely piece of furniture, and we're glad it met your expectations. Your feedback means a lot to us, and we're grateful for your kind words about our product's quality and pricing. We take pride in offering our customers the best value for their money. Please feel free to reach out to us if you have any further questions or need assistance. We look forward to serving you again in the future.

Posted 11 months ago

“This was good, sorry for the last review that was for a similar company posted by mistake on this site 😀Only Oak is fab, delivery was on time, just perfect.”

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Posted 11 months ago

,Thank you so much for giving Only Oak Furniture a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. We completely understand that mistakes can happen, and we appreciate you clarifying that your previous review was meant for a different company. No worries at all! We strive to provide our customers with top-notch service, and we're delighted to hear that you found our furniture fabulous and that the delivery was on time and perfect. Your satisfaction is our ultimate goal, and your kind words truly mean a lot to us. Once again, thank you for taking the time to share your positive experience. We hope to serve you again in the future!

Posted 11 months ago

“This was my first time purchasing a piece of furniture from only oak furniture and I wasn’t disappointed. The bookcase I bought fits very well my office at home. Plenty of shelves, solid wood and looks lovely. Highly recommend. What I really liked is the delivery service, I was able to select the date that suits me to deliver the product, so convenient.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Only Oak Furniture! We really appreciate your feedback and are thrilled to hear that your first furniture purchasing experience with us was a success. It's fantastic to hear that the bookcase you bought from us fits perfectly in your home office and meets all your requirements. We take great pride in offering high-quality, solid wood furniture that not only looks great but also serves its purpose effectively. We're delighted that you are pleased with your purchase. Additionally, we're glad to know that you found our delivery service convenient. We understand the importance of being able to choose a delivery date that suits your schedule, and we're glad we could provide that convenience for you. Thank you once again for recommending Only Oak Furniture. We hope to have the opportunity to serve you again in the future.

Posted 11 months ago

“Wasn't the exact colour I thought it was. Don't match what i already have in the hallway. But it does the job and it's well made.”

Helpful Report

Posted 1 year ago

Dear Lorna,Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with Only Oak Furniture. It's delightful to know that we're doing things right and making our customers happy. We strive to provide excellent customer service and offer top-quality furniture to ensure every customer finds exactly what they're looking for. If you ever need any assistance, whether it's choosing the perfect piece or any other support, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Once again, thank you for your kind words, and we look forward to serving you again in the future!

Posted 11 months ago

“Great quality”

Helpful Report

Posted 1 year ago

Dear Alison,Thank you so much for your excellent 5-star rating of Only Oak Furniture! We truly appreciate your feedback and we're thrilled to hear that you had a great experience with us. Great quality is at the heart of what we do here at Only Oak Furniture, and we're glad that it resonated with you. Our team strives to provide top-notch furniture that not only looks fabulous but also stands the test of time. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your positive experience. We look forward to serving you again in the future!

Posted 11 months ago

“The item I ordered is not currently in stock. I received a phone call almost immediately informing me of my options and refund if I required. The service was great - putting customer first. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give us a 5-star rating on Only Oak Furniture. We truly appreciate your kind words and are thrilled to hear that you had a great experience with our service. We apologize for the inconvenience caused by the item you ordered not being currently in stock. However, we are glad that our team promptly reached out to you and provided you with options and a refund if needed. It is our priority to always prioritize our customers and offer exceptional service. Once again, thank you for your positive feedback and choosing Only Oak Furniture. We look forward to serving you again in the future.

Posted 11 months ago

“Well made good finish delivery was efficient Was pleased start to finish”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give Only Oak Furniture a five-star rating! We truly appreciate your feedback and are delighted to hear that you were pleased with your experience from start to finish. Our team takes great pride in the quality and craftsmanship of our products, and we're glad that you found them well made with a good finish. Additionally, it's fantastic to know that our delivery service was efficient and met your expectations. Your satisfaction is our top priority, and we are committed to providing exceptional service to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Only Oak Furniture and for your kind words. We hope you continue to enjoy your purchase for years to come.

Posted 1 year ago

“Everything was great, the waiting time was quite long but it was communicated so expectations were managed. Over the moon with the unit itself, Its perfect for our home,”

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Posted 1 year ago

“Lovely furniture. The TV stand was great quality reasonable price. Just ordered a dining table and chairs.”

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Posted 1 year ago

“Good quality well made”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of Only Oak Furniture! We are absolutely thrilled to hear that you had such a positive experience with us. Your satisfaction and happiness are our top priorities, so receiving feedback like yours truly warms our hearts. We also appreciate your mention of the "good quality well made" aspect of our products. We take great pride in sourcing and crafting furniture of the highest quality to ensure long-lasting durability and beautiful aesthetics. Your recognition of our efforts means a lot to us. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your thoughts. We look forward to serving you with excellence in the future.

Posted 1 year ago

“Lovely tv cabinet in reclaimed oak. Everything ran very smoothly, from ordering to delivery. A happy customer.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that you are enjoying your lovely tv cabinet in reclaimed oak. It's always a pleasure to hear from a happy customer like yourself. We take pride in ensuring that the entire process, from ordering to delivery, runs smoothly for our valued customers. Thank you again for choosing Only Oak Furniture. We genuinely appreciate your business and look forward to serving you with exceptional furniture and service in the future.

Posted 1 year ago

“Quality furniture table and chairs first class would buy from this company again”

Helpful Report

Posted 1 year ago

Dear Beverly,Thank you so much for your incredible 5-star rating of Only Oak Furniture! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. We're delighted that you found our furniture to be of excellent quality, particularly praising our table and chairs. It brings us immense joy to know that you were satisfied with your purchase and that you would consider buying from us again. We value your trust and satisfaction as our top priorities, and we're committed to providing you with first-class products and service every time you shop with us. Once again, thank you for choosing Only Oak Furniture. We look forward to serving you in the future!

Posted 1 year ago

“Lovely solid lamp table, great communication and delivery time.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We greatly appreciate your support and feedback. We are thrilled to hear that you love your new lamp table. Our team takes pride in providing top-quality, solid furniture that is sure to stand the test of time. We are also pleased to know that our communication and delivery time met your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us. We hope you enjoy your purchase for years to come!

Posted 1 year ago

“Furniture arrived when it should, was extremely well packaged. Very good quality, would order from here again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Only Oak Furniture! We really appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that your furniture arrived on time and was extremely well packaged. Our utmost priority is to ensure that our products reach your doorstep in the best possible condition. We are also delighted to know that you are satisfied with the quality of our furniture. We take great pride in providing top-notch quality items for our valued customers, and it is heartwarming to hear that you appreciate it. Thank you once again for choosing Only Oak Furniture. Your feedback is invaluable to us, and we look forward to serving you again in the future!

Posted 1 year ago

“The daybed and trundle is fine although the assembly instructions were very limited. The boxes were absolutely filthy when the item(s) were delivered to us. Not good on a brand new cream carpet!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to rate Only Oak Furniture with 4 stars! We truly appreciate your feedback. We're glad to hear that you are satisfied with your daybed and trundle. However, we apologize for any inconvenience caused by the limited assembly instructions. We understand how crucial clear instructions are, and we will address this issue to improve our customer experience. Regarding the condition of the delivered boxes, we deeply apologize for the inconvenience caused to your brand new cream carpet. We assure you that this is not our standard practice, and we will be reviewing our delivery procedures to prevent such occurrences in the future. Thank you again for sharing your valuable feedback, and we hope to serve you even better in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us.

Posted 1 year ago

“Easy website to navigate, prompt delivery, very well packed for transportation not a single mark on all of my items and excellent quality, really pleased ☺️”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star review of Only Oak Furniture! We greatly appreciate your support and kind words. We're delighted to hear that you found our website easy to navigate and that the delivery was prompt. Our team takes great care in ensuring that all items are well-packed for transportation to prevent any damages. We're thrilled to hear that not a single mark was found on any of your items. Moreover, we're proud to provide excellent quality furniture, and we're absolutely thrilled that you are pleased with your purchase. Your satisfaction is our utmost priority. Thank you once again for choosing Only Oak Furniture, and we look forward to serving you again in the future!

Posted 1 year ago

“Perfect Transaction. Have ordered twice before never a problem. Perfect service”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating! We appreciate your kind words and are thrilled to hear that you had a perfect transaction with Only Oak Furniture. Your satisfaction is our top priority, and we are delighted that you have chosen us not just once, but twice before without any issues. Your loyalty as a customer means a great deal to us, and we are grateful for your continued support. Thank you again for your wonderful feedback, and we look forward to serving you with our perfect service in the future.

Posted 1 year ago

“This company has been a pleasure to deal with. Prompt email replies. Prompt despatch and delivery. Sent missing wooden cupboard handles out quickly. On two consecutive purchases have matched lower price of competitor. All items as described.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We really appreciate your feedback and are thrilled to hear that you have had such a positive experience with us. We are delighted that you found our service prompt and efficient, and that we were able to quickly resolve any issues you encountered. Your satisfaction is of utmost importance to us, and we are pleased to have met your expectations with our products and customer service. We also wanted to take a moment to express our gratitude for your loyalty as a customer. It is customers like you who make our job a pleasure, and we couldn't be happier to serve you. If there is anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for your kind words and for choosing Only Oak Furniture. We look forward to serving you again in the future!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture Reviews