Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 940 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2025

116

Anonymous

Anonymous // 01/01/2019

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“Very pleased with hall table .good quality and well packaged .Unfortunately it was missing a handle but great service from customer service, a handle was posted and I received it in 2 days. The delivery time was longer than stated 5/ 15 days as it was in stock .I received it 22 days after ordering . Delivery was on time and delivery men helpful.”

Helpful Report

Posted 7 months ago

Thank you so much, Susan, for your thoughtful 4-star review! We're glad to hear that you're pleased with the hall table and that you found the quality and packaging to your satisfaction. We sincerely apologize for the missing handle, but we're thrilled that our customer service team was able to assist you so quickly. Your feedback about the delivery time is noted, and we strive to improve in this area. If you need any further assistance or have more feedback, please don’t hesitate to reach out. Enjoy your new hall table!

Posted 7 months ago

“Just love our piece of furniture very well made goes lovely in our sunroom lovely colour of wood I would only say it took a while to arrive but well worth the wait”

Only Oak Furniture 5 star review on 11th February 2025

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Posted 7 months ago

Thank you so much, Denise, for your wonderful 5-star review! We’re thrilled to hear that you love your new piece of furniture and that it complements your sunroom beautifully. We appreciate your understanding regarding the delivery time; sometimes, good things take a little longer, but we’re glad to hear it was well worth the wait! If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your lovely furniture!

Posted 7 months ago

“Excellent service and very pleased with the quality of the furniture.”

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Posted 7 months ago

Thank you so much, Mary, for your fantastic 5-star review! We're delighted to hear that you are pleased with the quality of your furniture and our service. At Only Oak Furniture, we take great pride in providing both exceptional products and excellent customer care. If there’s anything you need or if you have any questions in the future, please don’t hesitate to reach out. Enjoy your beautiful new furniture!

Posted 7 months ago

“Good quality product which looks very elegant in my living room. Friendly helpful delivery people.”

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Posted 7 months ago

Thank you so much, Helen, for your wonderful 5-star review! We're thrilled to hear that you find your new furniture to be of good quality and that it adds an elegant touch to your living room. It's great to know that our delivery team made a positive impression with their friendly and helpful service. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your beautiful new piece!

Posted 7 months ago

“Excellent quality speedy delivery”

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Posted 7 months ago

Thank you so much, Lisa, for your glowing 5-star review! We’re thrilled to hear that you are impressed with the quality of your furniture and that the delivery was speedy. At Only Oak Furniture, we strive to provide not only exceptional products but also efficient service. If you have any further questions or need assistance, please feel free to reach out. Enjoy your new furniture!

Posted 7 months ago

“I’ve already submitted a review”

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Posted 7 months ago

“I had been searching for a table for a long time and was very pleased to find the perfect one at Only Oak Furniture. I am thrilled with my table, it is beautiful and of very high quality, the price was reasonable, and the delivery was speedy and they kept me up to date about every step. Thank you so much!”

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Posted 8 months ago

Thank you so much, Lorena, for your amazing 5-star review! We're overjoyed to hear that you found the perfect table at Only Oak Furniture and that you are thrilled with its beauty and quality. We also appreciate your kind words about our reasonable pricing and speedy delivery. Keeping you updated throughout the process is very important to us. If you have any further needs or questions in the future, please don’t hesitate to reach out. Enjoy your beautiful new table!

Posted 7 months ago

“Great product, great service.”

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Posted 8 months ago

Thank you so much, Susan, for your amazing 5-star review! We're thrilled to hear that you’re satisfied with both our product and service. At Only Oak Furniture, we strive to provide the best quality and care for our customers, so it’s wonderful to know we hit the mark for you. If you ever need assistance or have any feedback in the future, please don’t hesitate to get in touch. Enjoy your new furniture!

Posted 7 months ago

“Excellent service quality was beautiful and customer service was excellent”

Only Oak Furniture 5 star review on 28th January 2025

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Posted 8 months ago

Thank you so much, Beverly, for your amazing 5-star review! We're thrilled to hear that you found our service and furniture quality to be excellent. Customer satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best experience possible. If you have any questions or need further assistance in the future, just let us know. Enjoy your beautiful new furniture!

Posted 7 months ago

“Terrible service and rude customer care never again”

Helpful Report

Posted 8 months ago

Dear Antonello, Thank you for your feedback. We’re very sorry to hear that you had a negative experience with our customer service. It is never our intention to come across as rude or unhelpful, and we truly regret that we fell short of your expectations. Your comments are important to us, and we will be addressing this matter with our team to ensure that we provide a better experience for our customers in the future. We understand how crucial good service is, and we appreciate you bringing this to our attention. If you would like to discuss your experience further, please reach out to us directly. We value our customers and hope to have the opportunity to improve your perception of us. Thank you for your understanding.

Posted 7 months ago

“Excellent quality. Quick delivery. Extremely well packaged. Love my display cabinet. Would highly recommend this company. Plan to order another sideboard”

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Posted 8 months ago

Thank you so much, Tina, for your amazing 5-star review! We're thrilled to hear that you are happy with the quality of your display cabinet and that it arrived quickly and well packaged. Your recommendation means the world to us! We're excited to know you’re planning to order another sideboard. If you have any questions or need assistance in the future, feel free to reach out anytime. Enjoy your beautiful cabinet!

Posted 7 months ago

“Very pleased with my tables. Good quality, well packaged and arrived in good time.”

Helpful Report

Posted 8 months ago

Thank you so much, Susan, for your wonderful 5-star review! We’re thrilled to hear that you are pleased with your tables and that they arrived in good time and well-packaged. At Only Oak Furniture, we strive to provide high-quality products and an excellent delivery experience. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your beautiful new tables!

Posted 7 months ago

“Delighted with the product and service, thank you”

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Posted 8 months ago

Thank you so much, Leah, for your kind 5-star review! We’re delighted to hear that you’re thrilled with both our product and service. Your satisfaction means the world to us, and we appreciate your support. If there’s anything else you need or if you have any feedback in the future, please don’t hesitate to get in touch. Enjoy your new furniture!

Posted 7 months ago

“Great product, delivered before Christmas - easily put together”

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Posted 8 months ago

Thank you so much, Michelle, for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your product and that it arrived before Christmas. It’s great to know that you found the assembly easy as well! If you need any further assistance or have any questions, feel free to reach out. Enjoy your new furniture, and have a wonderful holiday season!

Posted 7 months ago

“Best quality and design ever”

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Posted 8 months ago

Thank you so much, Arwa, for your amazing 5-star review! We're thrilled to hear that you find our quality and design exceptional. At Only Oak Furniture, we strive to create beautiful and durable pieces that our customers can cherish for years to come. If you ever have any questions or need assistance, please feel free to reach out. Enjoy your fantastic new furniture!

Posted 7 months ago

“fantastic company to purchase from. Very helpful and the quantity of the furniture is exceptional.”

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Posted 8 months ago

Thank you so much, Peter, for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience shopping with us and that you're impressed with the quality of our furniture. Our team strives to provide helpful service and exceptional products, and your feedback truly motivates us. If you ever need assistance or have any questions in the future, please feel free to reach out. Enjoy your new furniture!

Posted 7 months ago

“The furniture units were generally good quality and as advertised. There has been a problem with some of the bolt-on legs supplied. Three of the legs failed as the metal insert pulled out of the wooden leg when the nut was tightened. I have received suitable replacements for the first batch of furniture, and am waiting for the second. Better quality control on the legs is needed.”

Helpful Report

Posted 8 months ago

Dear Tony, Thank you for your honest 3-star review! We’re glad to hear that you find the furniture units to be of good quality and as advertised. We sincerely apologize for the trouble you’ve experienced with the bolt-on legs. Your feedback highlights an important area for improvement, and we're currently reviewing our quality control processes to prevent this from happening in the future. It’s great to know that you received replacements for the first batch, and we appreciate your patience as we work on getting the second set to you. If you have any further concerns or need assistance, please feel free to reach out. We hope to provide you with a better experience moving forward! Best regards, The Only Oak Furniture Team

Posted 7 months ago

“Products ok for the price but it should be clarified the origin of them. Made a mistake with order but they fixed it though should have taken them less.”

Helpful Report

Posted 8 months ago

Dear Pablo, Thank you for your 3-star review. We appreciate your honesty and are glad to hear that you found the products to be reasonable for the price. We understand your concerns about the origin of our products and recognize the importance of transparency. Your feedback is invaluable, and we will work on addressing this in our communications. We’re also sorry to hear about the mistake with your order, but we’re glad our team was able to assist you in resolving it. We are continuously striving to improve our service, including response times. If you have any more feedback or questions, please feel free to reach out. We hope to serve you better in the future! Best regards, The Only Oak Furniture Team

Posted 7 months ago

“My only criticism was the length of time it took to arrive”

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Posted 8 months ago

Thank you, Pamela, for your thoughtful 4-star review! We're so glad to hear that you're pleased with your purchase. We truly apologize for the longer delivery time, as we understand how important it is for you to receive your furniture in a timely manner. Your feedback is invaluable, and we're continuously working to improve our processes. If you have any further questions or require assistance, please don’t hesitate to reach out. Enjoy your new furniture!

Posted 7 months ago

“Great product, competitive price and efficient delivery.”

Only Oak Furniture 5 star review on 25th December 2024

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Posted 9 months ago

Thank you so much, Trevor, for your fantastic 5-star review! We're thrilled to hear that you're happy with the product and found our prices competitive. Efficiency in delivery is something we strive for, and it’s great to know we met your expectations. If you need any further assistance or have any questions in the future, please feel free to reach out. Enjoy your new furniture!

Posted 7 months ago

Only Oak Furniture is rated 4.5 based on 940 reviews