Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.53

4.5 Rating 929 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“Very happy with this purchase... Just what I needed in the bathroom.. Thanks..”

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Posted 2 years ago

Thank you so much for the 5 star rating, Carol! I'm so pleased that you're very happy with your purchase and that it's just what you needed in the bathroom. Your loyalty means a lot to us, and we can't thank you enough for it!

Posted 2 years ago

“I was very pleased with the service I received when I spoke to someone on the phone, they we're very polite and helpful.”

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Posted 2 years ago

Thank you so much, Julie, for the 5-star rating of Only Oak Furniture! It truly means a lot to us! I am so glad to hear that you had a good experience when speaking to someone on the phone. We truly appreciate your loyalty as a returning customer!

Posted 2 years ago

“Quick and timely delivery. Nice delivery men. Love the coffee table!”

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Posted 2 years ago

Thank you so much for taking the time to leave a 5 star review of Only Oak Furniture! We're glad to hear that our delivery was both quick and timely, and you enjoyed the service our delivery men provided. We're also very happy to know you love the coffee table! It's customers like you that keep us going, so thank you!

Posted 2 years ago

“Good customer service although some delay in organising the delivery date”

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Posted 2 years ago

Thank you so much, Karen, for your 4 star rating of Only Oak Furniture! We are so pleased that you had a good experience with our customer service, even though there was a delay in organizing the delivery date. We really appreciate you as a returning customer, and thank you for your loyalty!

Posted 2 years ago

“I purchased this for my hall and it looks perfect. Very happy with the quality. Delivery 🚚 was sooner than expected. Overall 10 out 10. HIGHLY RECOMMEND”

Only Oak Furniture 5 star review on 23rd March 2023

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Posted 2 years ago

Thank you, Jean, so much for your wonderful 5 star rating of Only Oak Furniture! I'm so glad to read that you purchased this for your hall and that you are very happy with the quality and the speedy delivery. We couldn't ask for a better review, and appreciate the great feedback from a repeat customer. Thank you again!

Posted 2 years ago

“Brilliant company to deal with. Great product and awesome customer support 👏 well done Only Oak Furniture.”

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Posted 2 years ago

Thank you, Lisa, for your fantastic 5-star rating. We truly appreciate your business and your kind words about our company, product, and customer support. We are delighted that you have chosen to purchase from us.

Posted 2 years ago

“Lovely well made piece of furniture. Very pleased with the product and outstanding service.”

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Posted 2 years ago

Thank you Kerry for your 5-star rating! We appreciate your lovely comment that your item is a well-made piece of furniture and you're pleased with the product and service.

Posted 2 years ago

“high quality of the dinning table and chairs same as desc”

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Posted 2 years ago

Thank you so much for the 5 star rating, Billy! We are thrilled to hear you are satisfied with the high quality of the dinning table and chairs - just as described. We thank you for your feedback and we hope you'll continue to be happy with your Only Oak Furniture purchase.

Posted 2 years ago

“Delivered (with updates) within given time frame. Easy to assemble the legs. A well made, solid and attractive, practical item of furniture.”

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Posted 2 years ago

Thank you Gina for your kind 5-star rating of Only Oak Furniture. We are pleased to hear that you have had a wonderful experience with us, both with receiving your item within the given time frame and with its assembly! We are also happy to have you as a returning customer!

Posted 2 years ago

“Pleased with all aspects of order and delivery.”

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Posted 2 years ago

Thank you for your review, Edna! It's wonderful to hear that your experience with Only Oak Furniture from order to delivery was a pleasant one. We really appreciate the 5 stars - it means a lot to us. At Only Oak Furniture, we strive to provide our customers with top rate service during every step of their furniture buying experience. We're glad that you felt taken care of and would be delighted to hear you again in the near future. Thanks again, Edna. Have a great day!

Posted 2 years ago

“Excellent furniture with a perfect smooth finish to the solid oak units. Some handles were missing but one email to CS and all sorted within a very short time frame. Would definitely buy from them again and would recommend to anyone! Excellent company.”

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Posted 2 years ago

Thank you Joy for the 5-star rating of Only Oak Furniture! We are glad you enjoyed the furniture with its perfect smooth finish to the solid oak units. We are also glad that we were able to quickly sort out the issue with the missing handles. We appreciate your loyalty and thank you for recommending us to others. We look forward to doing business with you again!

Posted 2 years ago

“Seemed quite long awaiting the delivery slot as my item was already in stock but the item itself when delivered was spotless and exceeded my expectations. Very happy customer and pleased with my purchase.”

Only Oak Furniture 4 star review on 6th March 2023

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Posted 2 years ago

Thank you so much for the 4 star rating, Natasha! We're glad that even though the delivery slot took longer than usual, the item has been spotless and exceeded your expectations. It's great to see that you are a happy customer, and that you are pleased with your purchase!

Posted 2 years ago

“I ordered two pieces of furniture, both of which were delivered in good condition. They also really helped me out by giving a significant price match on one of the items as I wanted to buy a matching set from them, which was really appreciated. Sadly, I had to return both as they didn't quite match my existing suite, and to be clear both items were good quality, delivered intact and entirely in accordance with their web listing. It's just hard to judge colour from a photo! This was well handled by them and the return was painless. Great service and really competitive prices. Highly recommended.”

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Posted 2 years ago

Thank you for your review, Stephen! We understand how hard it can be to judge colour from a photo. We are glad to hear you had a good overall experience with us from ordering to returning and that we were able to match the price of one item. We strive to provide our customers with the best service and prices and appreciate your kind words. We value your opinion and thank you once again.

Posted 2 years ago

“Good value for money. Instructions needed to be clearer - we ended up with the middle support sections along the length of the bed pRtly upside down requiring us to undo quite bit. Maybe down and up arrows would be helpful.”

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Posted 2 years ago

Thank you for taking the time to review Only Oak Furniture, Good value for Money. We're pleased to hear you found good value in our products and apologize for any confusion with the assembly instructions. We greatly value customer feedback, so please know I have passed on your suggestion about adding direction arrows to our assembly guidelines. We appreciate your kind words and hope you are enjoying your new furniture! If there's ever anything else we can do, please don't hesitate to contact us.

Posted 2 years ago

“Asked for a product they did not have on stock but they managed to get it to me in no time Delivery was smooth and quick. Very pleased about my purchase. Very kind and knowledgeable customer service Highly recommended”

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Posted 2 years ago

Thank you so much for your wonderful review, Rotaru! We are glad to hear that you are more than satisfied with our customer service and delivery process. We appreciate your 5 star rating and hope to provide you with the same great service in the future as well. Thank you again for choosing Only Oak Furniture!

Posted 2 years ago

“Excellent quality and price”

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Posted 2 years ago

Thank you for your 5 star rating of Only Oak Furniture! We appreciate your kind words and are glad you found the quality and price to be excellent.

Posted 2 years ago

“Very happy with my Table. it was a good price and arrived safely and well-packed. Nice to speak to a person at Only Oak Furniture, refreshing after speaking to a machine at many other companies.”

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Posted 2 years ago

Thank you so much Vanda, we really appreciate your 5 star rating of Only Oak Furniture! We are so glad to hear that you were very happy with your table. It's also great to hear that you found it to be a good price and that it arrived safely and well-packed. We look forward to helping you with future furniture needs.

Posted 2 years ago

“A nice solid piece of attractive furniture that hides my computer and printer etc from view, and arrived quickly.”

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Posted 2 years ago

Thank you so much, David, for your fantastic 5 star rating of Only Oak Furniture! We are so happy to hear you are enjoying the piece of furniture you bought- it really is a nice solid piece of attractive furniture that does a great job of hiding away items like your computer and printer.

Posted 2 years ago

“Would be good to have more correspondence that’s only faulo”

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Posted 2 years ago

Thank you, Chris, for your 4 star rating and for being a loyal customer to Only Oak Furniture! We certainly appreciate the kind words we will certainly take your feedback on board. Thanks again!

Posted 2 years ago

“Lovely solid tables, look great! Thank you”

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Posted 2 years ago

Thank you so much for your 5-star rating of Only Oak Furniture! We appreciate your positive review, and we're glad you like our lovely solid tables. Thank you!

Posted 2 years ago

Only Oak Furniture is rated 4.5 based on 929 reviews