Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

4.5 Rating 940 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 3rd September 2025

116

Anonymous

Anonymous // 01/01/2019

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“Amazing marble dining table. Excellent delivery, on time and careful with product.”

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Posted 3 years ago

“Poor communication with delivery. Staff unwilling to assist by waiting for me to examine the item. I gotta go mate. Poor attitude and service”

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Posted 3 years ago

Hi David, I am sorry you were disappointed with the contracted delivery company. You chose free doorstep delivery which is a 1 man service as described, doorstep delivery. Delivery drivers will not wait for goods to be inspected, just like any other delivery company Argos, DPD, Amazon, and the like. They all have delivery schedules to stick to. As this is a free service, you can understand we need our contractor to deliver as many items as possible in order to offer the service we provide you. I hope you like the shoe cupboard and trust the rest of our service regarding the standard of goods, timely delivery and communication were of an acceptable standard. Regards, Steve Wardle MD

Posted 3 years ago

“Great service fast delivery the storage unit was just what I wanted.”

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Posted 3 years ago

“Really pleased with my table, all I hoped for and more Took a little longer than expected for delivery but there had been some issues with their carriers which has been resolved I had a personal phone call from them, they were informative, professional and very friendly Wouldn’t hesitate to make further purchases in future”

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Posted 3 years ago

“Acing brought more furniture from you I’m happy to say we are very happy with all our purchases , beautiful and solid thank you mrs L Evans”

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Posted 3 years ago

“Quick delivery, good customer service”

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Posted 3 years ago

“Wonderful 6 draw tall boy on the second attempt after first one was damaged. Really good quality. Company were very helpful changing it for a new one”

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Posted 3 years ago

“The bedside table’s are good quality and a fair price. They where delivered on time and well packaged.”

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Posted 3 years ago

“Beautifully crafted furniture, good service, would highly recommend using this company.”

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Posted 3 years ago

“Excellent service from start to finish. Very pleased with the sideboard, wouldn’t hesitate to order from them again.”

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Posted 3 years ago

“My son is very happy with the funiture.”

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Posted 3 years ago

“Stunning piece of furniture. Solid craftsmanship. Extremely happy. Excellent value for money. Highly recommend.”

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Posted 3 years ago

“Your customer service is excellent. My order was dealt with efficiently and quickly. I would definitely recommend your company”

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Posted 3 years ago

“Lovely quality small sideboard and such a prompt delivery. Thank you all that were involved.”

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Posted 3 years ago

“Very pleased with sideboard the thing I wasn't that happy about was the delivery didn't realise until they had gone delivered it upside down weren't very helpful just dumped it and went considering I paid alot of money for it”

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Posted 3 years ago

“Frame and box damaged”

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Posted 3 years ago

“We are so delighted with the lovely chest of draws we bought for my mother in laws room in the nursing home, she loves it very much. From ordering to delivery we had a first class customer service from all the staff we spoke to. They should be very proud.”

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Posted 3 years ago

“Efficient and quick service. Thank you.”

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Posted 3 years ago

“Very efficient service and delivery”

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Posted 3 years ago

“very pleased with the new unit and was lucy to come across this design as much of of the modern design is nothing but cubed boxes”

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Posted 3 years ago

Only Oak Furniture is rated 4.5 based on 940 reviews