Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.53

4.5 Rating 929 Reviews

89 %

of reviewers recommend Only Oak Furniture

4.5

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 29th April 2025

115

Anonymous

Anonymous // 01/01/2019

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“Bought a steel lid for a firepit. Excellent quality and price. Good delivery timescale with updates. Excellent service.”

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Posted 3 years ago

“The island was everything I hoped it would be - even more so. Now we have much more storage than I'd anticipated and it looks terrific.”

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Posted 3 years ago

“Lovely chairs but very difficult to put it together.”

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Posted 3 years ago

“Very helpful and great communication. Product received quickly and in perfect condition.”

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Posted 3 years ago

“Very satisfied and thankful for quick delivery”

Only Oak Furniture 5 star review on 1st February 2022

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Posted 3 years ago

“I ordered the Henley 4 Seat Round Garden Dining Set at 09:30 on the 24th and to my absolute delite the driver was at the gates with the entire order, well packed and in great condition...... at 09:00 on the 25th !!!! I didn't get hundreds of texts to say exactly which lane of the M62 the driver was now in... just an outstanding service - how refreshing. It's a really well made product, the look and quality are spot on and all the items were received blemish free. Other sites were boasting cheaper prices by just a few quid here and there, but I went with 'Only Oak' because of the impressive credentials of being a 'Living Wage Employer' and their partnership with the 'One Tree Planted' project....... I'm chuffed that I did ! ...... can't fault it !!”

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Posted 3 years ago

“First class service from ordering to when it was delivered also kept up to date with what was happening all the way through 👍”

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Posted 3 years ago

“Great range on offer. Item was delivered when arranged and in perfect condition. It's as good in quality of manufacture as it is in design. We're very happy.”

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Posted 3 years ago

“Haven’t received the item yet!”

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Posted 3 years ago

Hi Anthony, Thank you so much for your revised review. Following a small delivery issue, the team worked to resolve it quickly and efficiently. Nice to see you were a fully satisfied customer in the end. Steve Wardle MD

Posted 3 years ago

“Nice furniture as advertised, well packed and good delivery service”

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Posted 3 years ago

“Ordered book cabinet and tv stand. Dimensions incorrect on tv stand. Customer Services have been so helpful and they deserve praise. Thank you so much”

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Posted 3 years ago

“Quick delivery, arrived on time.”

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Posted 3 years ago

“My recent purchase of a solid oak blanket chest was perfect. Quality excellent, aesthetically pleasing perfect. The service was fantastic with delivery above expectations. A piece of furniture which will last a lifetime.”

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Posted 3 years ago

“After a long wait my beautiful bed arrived. I was kept updated on the status of my order throughout and the organized delivery was efficient. The bed is fantastic, really solidly made and marvellous to look at and sleep on. I can highly recommend Only Oak Furniture and the bed purchased.”

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Posted 3 years ago

“Beautiful furniture, excellent service. Would definitely use again.”

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Posted 3 years ago

“Very pleased with the service only problem I had was with delivery as it was not delivered till 8 30pm I am 70 and it was rather late to receive my furniture otherwise I am very pleased”

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Posted 3 years ago

Thank You for your feedback. I am sorry about the late delivery. Occasionally drivers get delayed due to traffic but they do always endeavour to deliver on the day they have said. I hope you enjoy your new furniture for years to come Steve Wardle MD

Posted 3 years ago

“Awful customer service. Very keen to take your order but do not respond to any complaints.”

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Posted 3 years ago

Tim, I am sorry this is taking longer than both of us would like to resolve. We are working with both the supplier and the factory and I promise we will resolve the issue. As a small family firm, we will not let you down on this. Steve Wardle MD

Posted 3 years ago

“Quick polite and efficient service arrived as arranged .”

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Posted 3 years ago

Thanks Stuart, So pleased you found our service was efficient. We strive to keep everyone happy! Steve Wardle MD

Posted 3 years ago

“Cannot fault in any way! Excellent service, great communication and prompt delivery. Thank you.”

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Posted 3 years ago

Simply Thank you for your custom. Always happy to see we meet expectations! Regards, Steve Wardle MD

Posted 3 years ago

“We are so pleased with our new tv unit. Quality, solid piece of furniture at a great price. Great service with good communication regarding dispatch and delivery. We have a 42” tv on the unit but it could definitely handle a larger tv with the unit not being swamp by it. We would definitely use Only Oak furniture again in the future.”

Only Oak Furniture 5 star review on 14th January 2022

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Posted 3 years ago

Thank you Jill. Look forward to helping you in the future! Steve Wardle MD

Posted 3 years ago

Only Oak Furniture is rated 4.5 based on 929 reviews