Only Oak Furniture Reviews

Name: Only Oak Furniture
Address: 26 Hardwood Court, Middlesbrough, North Yorkshire
Rating: 4.52

4.5 Rating 817 Reviews

88 %

of reviewers recommend Only Oak Furniture

4.5

Based on 817 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

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“Took a very long time to arrive but apart from that the product is good”

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Posted 10 months ago

Thank you, Peter, for sharing your feedback about Only Oak Furniture! We're so glad you were able to find a product you love. We apologise if the delivery too longer to arrive then advised. We always strive too meet our customers delivery expectations and we will take your feedback on board and look into this.

Posted 10 months ago

“All delivered on time by excellent courier. Great service all round”

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Posted 10 months ago

Thank you so much, Robin, for your 5-star rating of Only Oak Furniture. We're glad you had such a positive experience with us, and it's even better that you've come back for more too! All delivered on time by an excellent courier and great service all round. We truly appreciate your loyalty and we're so glad to have you as a customer.

Posted 10 months ago

“Great customer service from Claire - we bought several pieces of furniture and had to delay delivery several times due to postponed house move. Claire made sure the deliveries were put on hold each time, re-scheduled and always responded to my emails promptly. Lovely pieces of furniture. One item came with a slight fault which Claire sorted out to my satisfaction promptly. Deliveries came on-time, on correct days and very friendly delivery drivers.”

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Posted 10 months ago

Thank you so much, Allison, for your 5 star rating of Only Oak Furniture! We are truly delighted to hear that both Claire and our delivery drivers provided excellent customer service throughout the process of purchasing and delivering several pieces of furniture. We also appreciate that Claire was able to resolve any faults promptly to your satisfaction. We strive to provide all our customers with a fantastic service and we are delighted that this was the experience you had with us.

Posted 10 months ago

“Seems to be good quality but only had it one week. Also competitive price. Well protected for transport.”

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Posted 10 months ago

Thank you so much, Roger, for your 5 star rating of Only Oak Furniture! We are so glad to hear that you found it to be of good quality and at a competitive price, and that it was well protected for transport. We hope you love your furniture for many years to come!

Posted 10 months ago

“Good quality and service delivered by excellent helpful men thank you.”

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Posted 10 months ago

Thank you so much for giving Only Oak Furniture a 5-star rating, Robert! I am thrilled to hear that you are pleased with the quality and service delivered by our friendly and helpful team. We appreciate your kind words and your business. Thank you!

Posted 10 months ago

“We are very happy with the service you provided. The product we ordered was delivered promptly on schedule.”

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Posted 10 months ago

Thank you so much for your wonderful 5 star rating of Only Oak Furniture. We are incredibly pleased to hear that you were so satisfied with the service you received, as well as the prompt, on-schedule delivery of the product you ordered. We greatly appreciate your kind words!

Posted 10 months ago

“Found exactly what I wanted. The item was in stock and delivered quickly. Communication was good. The delivery driver and partner were pleasant and courteous. A very positive experience with Only Oak Furniture”

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Posted 10 months ago

Thank you so much for the 5 star rating, Marie! We are delighted to hear that you found exactly what you wanted and were pleased with the communication, delivery, and delivery team. We really appreciate your loyalty - thank you for choosing to shop with us at Only Oak Furniture again and again!

Posted 10 months ago

“Very nice looking table, easily assembled.”

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Posted 10 months ago

Thanks so much, Jennifer, for the 5 star rating of Only Oak Furniture! We're glad you like the very nice looking table and appreciate that it was easily assembled. We really appreciate your feedback!

Posted 10 months ago

“Superb customer service with good communication throughout. My chest of drawers was delivered quicker than their anticipated wait - as it was initially out of stock. The delivery experience couldn’t have been easier and again very good communication throughout. The delivery men carried it upstairs for me, too. Thank you. And my chest of drawers is beautiful. Thank you for such a good experience shopping with Only Oak Furniture.”

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Posted 10 months ago

Thank you so much Karen! We're delighted that Only Oak Furniture has been such an enjoyable experience for you. We truly appreciate your kind words and are grateful that you've decided to shop with us again in the future.

Posted 10 months ago

“So pleased with the dressing table& stool I ordered was great quality well worth the money. Definitely recommend buying from this store.”

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Posted 10 months ago

Thank you so much Gemma for your positive review and for being a returning customer here at Only Oak Furniture! We really appreciate your kind words and we are so glad that you are pleased with the dressing table and stool you have ordered. It is great to hear that you found both the quality and the price to be worth the money. We look forward to seeing you again soon!

Posted 10 months ago

“Lovely furniture. Good quality. Delivery excellent also.”

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Posted 11 months ago

Thank you so much, Sarah, for your kind 5-star review of Only Oak Furniture! We are so glad that you found the furniture to be lovely, of good quality, and that the delivery was excellent as well. We look forward to serving you again in the future!

Posted 10 months ago

“My kitchen dresser is absolutely perfect. I needed something narrow and the carthorpe collection is just right. Stunning quality and delivered quicker than expected. Very happy.”

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Posted 11 months ago

Thank you, Helen, for your wonderful 5 star review! It's great to hear that your kitchen dresser is perfect and that you are happy with the quality and delivery. I hope you continue to enjoy your purchase from Only Oak Furniture.

Posted 11 months ago

“The sideboard is just the right size, it is not too deep and there are no handles or knobs jutting out and has no fussy lines. I love it! Well made and elegant.”

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Posted 11 months ago

Thanks for the great rating, Eirwen! We're delighted to hear that our Only Oak furniture sideboard was just the right size and that you love it! We appreciate you taking the time to share your thoughts - it's great to know that our hard work pays off.

Posted 11 months ago

“Actually had very little contact with Only Oak after ordering. Items were delivered direct from the manufacturer with no problems.”

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Posted 11 months ago

Thank you for your fantastic 5 star review Morag! It's great to hear that the items you ordered was delivered direct from the manufacturer with no problems. We strive to provide a top-notch customer service experience and your feedback is much appreciated.

Posted 11 months ago

“Hi fi cabinet is excellent quality. It was a little awkward to get to the glass panels for the shelves as they are very securely held in place on the bottom of the unit. I wonder if that fixing could be redesigned to be easier to undo. Overall very happy with the cabinet and I would recommend to others.”

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Posted 11 months ago

Thank you, Linda, for your 4-star rating of Only Oak Furniture. We are thrilled that you appreciate the quality of the Hi fi cabinet that you purchased. We appreciate your suggestion regarding the fixing as well and will be sure to pass this feedback on. We look forward to having you shop with us again.

Posted 11 months ago

“Couldn't fault it - delivery company they used was also very good.”

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Posted 11 months ago

Thank you so much for your glowing 5 star review of Only Oak Furniture, Oliver! We are so pleased that you were highly satisfied with both our furniture and the delivery company we used - it is wonderful to hear that you couldn't fault the service!

Posted 11 months ago

“Nice looking piece. Would be 5 stars but one of the hooks was screwed on crooked, so we had to drill a new hole and correct. Also the screws they give you to attach the wall are a bit short, would recommend buying some longer ones”

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Posted 11 months ago

Thank you so much for your 4 star rating of Only Oak Furniture, Isobel! We really appreciate you being a customer. We're sorry that one of the hooks was not straight and that we didn't provide longer screws, however we're pleased to hear that it looks nice! Thanks again for your feedback!

Posted 11 months ago

“Beautiful well made solid wood sideboard at an excellent price. Delivered on time in perfect condition. Thank you.”

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Posted 11 months ago

Thank you so much for your 5 star rating for Only Oak Furniture! We appreciate your feedback on our beautiful well-made solid wood sideboard at an excellent price. We are delighted that it was delivered on time in perfect condition. We truly appreciate your support!

Posted 11 months ago

“Top class family company. The Lazzio coffee table was delivered in 19days and free delivery too. My local furniture retailer quoted 14 weeks delivery, £35 delivery charge and was £100 dearer. Claire took my order and was polite and extremely helpful. Thoroughly recommend Only Oak Furniture, well played everyone.”

Only Oak Furniture 5 star review on 17th May 2023

Helpful Report

Posted 11 months ago

Thank you so much John for your wonderful 5 star rating of Only Oak Furniture. It's wonderful to hear that the Lazzio coffee table was delivered in 19 days and with free delivery too. We really appreciate you as a customer and we look forward to continuing to provide top class service and quality. Thank you again!

Posted 11 months ago

“I ordered the Harwell Oak small glazed chest and matching tv unit and am delighted with the furniture which looks beautiful in my lounge.”

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Posted 11 months ago

Thank you so much for your 5 star rating of Only Oak Furniture, Susan! We are so glad to hear that you are delighted with the Harwell Oak small glazed chest and matching tv unit, as it looks beautiful in your lounge. We thank you for your kind words.

Posted 11 months ago

Only Oak Furniture is rated 4.5 based on 817 reviews