Name: Only Oak Furniture
Address: Unit 26 Orde Wingate Way, Primrose Hill, Stockton on Tees, North Yorkshire
Rating: 4.52

“Good quality furniture Excellent service”

Helpful Report

Posted 1 year ago

Thank you so much Karen for your wonderful 5-star rating of Only Oak Furniture! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words regarding the good quality furniture and excellent service mean a lot to us. We aim to always deliver top-notch products and ensure that our customers receive the best service possible. Thank you once again for choosing Only Oak Furniture. We hope to assist you with all your furniture needs in the future!

Posted 1 year ago

“No problems at all . Good service from ordering until delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Jane, for your fantastic 5-star rating of Only Oak Furniture! We truly appreciate your kind feedback. We are thrilled to hear that you had no problems at all with our service, from ordering to delivery. Our team is committed to providing exceptional service, and your satisfaction is our utmost priority. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing Only Oak Furniture, and we hope to serve you again soon!

Posted 1 year ago

“Happy with unit but was supposed to have a wood alternative handle .this wasn't included with delivery.”

Helpful Report

Posted 1 year ago

Dear Mark,Thank you so much for your recent 4-star rating of Only Oak Furniture! We truly appreciate your feedback and the time you took to share it with us. We are delighted to hear that you are happy with your unit. Your satisfaction is our top priority, and we strive to provide our customers with exceptional products and service. Regarding the wood alternative handle, we apologize for the oversight in including it with your delivery. We apologize for any inconvenience this may have caused. Please reach out to our customer support team, and we will gladly rectify this situation for you. Thank you once again for choosing Only Oak Furniture. We value your business and look forward to serving you in the future.

Posted 1 year ago

“Just purchased more items as do pleased with original order. Great value for money”

Helpful Report

Posted 1 year ago

Dear Kathryn,Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We appreciate your kind feedback and your continued support as a loyal customer. We are thrilled to hear that you were pleased with your original order and that you have recently purchased even more items from us. It means a lot to us that you find our furniture to be of great value for money. We genuinely appreciate your trust in our products and services. If you ever need any assistance or have any further inquiries, please do not hesitate to reach out to us. We are always here to help! Thank you again for choosing Only Oak Furniture. We look forward to serving you again in the future!

Posted 1 year ago

“We have purchased a Bergen dining table and chairs, a small sideboard and a large sideboard over the last few months.We are delighted with all of the items, good looking and competitively priced. Delivery was perfect and on time. Would certainly recommend Only Oak Furniture!”

Helpful Report

Posted 1 year ago

Dear Michael,Thank you so much for your wonderful 5-star rating of Only Oak Furniture! We are truly grateful for your support and appreciate you taking the time to share your experience with us. We are delighted to hear that you have enjoyed your recent purchases, including the Bergen dining table and chairs, the small sideboard, and the large sideboard. It makes us happy to know that you find our items not only visually appealing but also competitively priced. Moreover, we are thrilled that our delivery service met your expectations in terms of being perfect and punctual. We understand the importance of timely delivery when it comes to furnishing your home, and we are glad we could provide a seamless experience for you. Once again, we sincerely appreciate your recommendation of Only Oak Furniture. Your satisfaction is our top priority, and we are committed to consistently delivering high-quality products and exceptional customer service. Thank you for choosing Only Oak Furniture, and we look forward to serving you again in the future.

Posted 1 year ago

“They stock solid wood furniture at great prices. It arrives by courier very well packed and protected.”

Helpful Report

Posted 1 year ago

Dear William,Thank you so much for your fantastic 5-star rating of Only Oak Furniture! We truly appreciate your support and are thrilled to hear that you are satisfied with our products and services. We take great pride in stocking solid wood furniture at great prices and ensuring its safe delivery. Our dedicated team makes sure that every item is carefully packed and protected before it is sent out via courier. Once again, we would like to express our gratitude for your kind words and for choosing Only Oak Furniture. We look forward to serving you again in the future.

Posted 1 year ago

“Very pleased with our ottoman very well made are very pleased with our choice and would highly recommend this company,.”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you so much for your glowing 5-star review of Only Oak Furniture! We are absolutely thrilled to hear that you are very pleased with your ottoman. It truly warms our hearts to know that your choice has brought you such satisfaction. Your kind recommendation means a lot to us, and we can't thank you enough for your support. Please don't hesitate to reach out if there's anything else we can assist you with in the future.

Posted 1 year ago

“Great service and great delivery”

Helpful Report

Posted 1 year ago

Dear Vanessa, Thank you so much for your 4-star rating and your review of Only Oak Furniture! We truly appreciate your support and feedback. We take great pride in providing excellent service and ensuring a smooth delivery experience for our customers. We are thrilled to hear that you were satisfied with our service and delivery.

Posted 1 year ago

“Really good service, great quality piece of furniture. Nothing bad to say”

Only Oak Furniture 5 star review on 8th February 2024

Helpful Report

Posted 1 year ago

Dear Megan, Thank you so much for your wonderful 5-star rating of Only Oak Furniture! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service and the quality of the furniture you received. It is fantastic to know that we were able to meet your expectations. We take great pride in providing exceptional customer service and delivering top-notch products, so your feedback means a lot to us.

Posted 1 year ago

“Arrived on time. Very pleased with my purchase.”

Helpful Report

Posted 1 year ago

Dear Carol, Thank you so much for giving Only Oak Furniture a 5-star rating! We truly appreciate your support. We're thrilled to hear that your purchase arrived on time and that you are very pleased with it. Thank you once again for choosing Only Oak Furniture. We hope to serve you again soon.

Posted 1 year ago

“Item arrived well packed and in good condtion. It looks great in our dining room. Only assembly required was slotting the brackets in to hold the shelves. Fittings included to anchor it to the wall, but this proved unnecessary in our case. Most packaging was recyclable, but need to try and remove the need for bits of polystyrene”

Helpful Report

Posted 1 year ago

Thank you so much for leaving us a fabulous 5-star rating for Only Oak Furniture. We are delighted to hear that you are pleased with your purchase and that it looks great in your dining room. We appreciate your feedback regarding the assembly process, and we are glad that it was a hassle-free experience for you. We also appreciate your mention of the packaging and its recyclability. We will definitely take your suggestion on board and make efforts to reduce the use of polystyrene in our packaging materials. Once again, thank you for choosing Only Oak Furniture and for taking the time to share your positive experience. We truly value your support.

Posted 1 year ago

“Before ordering my bedside cabinet I enquired about the inside dimensions of the drawers. My order was based on the drawers being big enough. Imagine my horror when my things wouldn't fit. The information given was more than a centimetre out ìn all directions. All I got was a £20 discount. Being a trusting person I had destroyed the packaging.if the information given was correct there was no reason to keep it.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, and we genuinely apologize for any inconvenience you experienced with your recent order. We understand the importance of accurate information, and we regret any frustration this may have caused. Firstly, we want to express our sincere apologies for the discrepancy in the dimensions provided for the drawers. We understand the significance of accurate details, especially when it comes to selecting furniture that meets your specific needs. We are truly sorry for any inconvenience caused by the oversight, and we appreciate your understanding. Whilst we do our best to provide correct information we do also state that there may sometimes be some slight differences in size and we do also advise that all packaging must be kept until fully satisfied with the items. Once again, we apologize for any frustration caused, and we appreciate your patience and understanding.

Posted 1 year ago

“The piece of furniture when it arrived was very well packaged and undamaged and looks very nice in our hallway. Reason for only 3 stars was because the item upon ordering was described as in stock, but was then back ordered for quite some weeks, yet my I still had to pay up front.”

Helpful Report

Posted 1 year ago

We sincerely appreciate you taking the time to share your feedback with us, and we are thrilled to hear that the piece of furniture arrived in great condition and looks fantastic in your hallway. We are delighted to know that our packaging ensured the safe delivery of your furniture, and we hope it adds a touch of charm to your home. We want to extend our sincere apologies for any inconvenience caused by the back-order situation. We understand the frustration of unexpected delays, especially when an item is initially listed as in stock. Your feedback is invaluable, and we will use it to improve our communication and order processing to prevent such instances in the future. We are committed to ensuring your satisfaction and look forward to serving you again in the future. Thank you for choosing us, and we hope the furniture brings joy to your home for years to come!

Posted 1 year ago

“Very well packaged. Very good quality. Very pleased with my nest of tables.”

Helpful Report

Posted 1 year ago

Thank you so much, Janet, for your wonderful 5-star rating of Only Oak Furniture! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our products to be very well packaged and of excellent quality. It brings us immense joy to know that you are pleased with your nest of tables. Your satisfaction is our utmost priority, and we are grateful for your support. Thank you once again for choosing Only Oak Furniture!

Posted 1 year ago

“Lovely furniture, great service. Small issue with delivery, resolved efficiently by customer service. Highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you found our furniture lovely and our service great. We apologize for the small issue you encountered with the delivery, but we are very pleased to know that our customer service team was able to resolve it efficiently for you. Your recommendation means the world to us!

Posted 1 year ago

“Lovely quality furniture”

Helpful Report

Posted 1 year ago

Dear Carrie, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are delighted to hear that you had a positive experience with Only Oak Furniture. We are thrilled that our products met your expectations. Once again, thank you for your kind words and for choosing Only Oak Furniture.

Posted 1 year ago

“Love this furniture. Excellent delivery service. Took packaging and checked furniture for scratches etc.”

Helpful Report

Posted 1 year ago

Dear Donna, Thank you so much for taking the time to give us a 5-star rating. We really appreciate your feedback and support. We're thrilled to hear that you love our furniture and had an excellent delivery service experience. We take pride in ensuring that our products reach our customers in pristine condition, and it's great to hear that our team took the extra step to remove packaging and check for any potential flaws. Thank you again for your kind words and for choosing Only Oak Furniture. We hope to serve you again in the future.

Posted 1 year ago

“Well made solid piece of furniture. Really happy with it . It fits in well with my cream litchen”

Only Oak Furniture 5 star review on 18th January 2024

Helpful Report

Posted 1 year ago

Dear Helen,Thank you so much for taking the time to leave us a glowing 5-star rating for Only Oak Furniture. We sincerely appreciate your support and are thrilled to hear that you are happy with your recent purchase. We are glad to know that the piece of furniture you received is well made and solid. Your satisfaction is our top priority, and it brings us great joy to know that it fits in perfectly with your cream kitchen. Once again, thank you for your kind words and for choosing Only Oak Furniture. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. We are always here to help!

Posted 1 year ago

“I ordered an oak sideboard, which was delivered really quickly and the delivery men were really helpful and kept us updated with arrival time. The sideboard is lovely and great quality.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Only Oak Furniture, Gill! We really appreciate it. We're so glad you are happy with your purchase and that the delivery service exceeded your expectations. It's always great to hear when customers have positive experiences with us. Thank you for your custom!

Posted 1 year ago

“5 star all the way, Clair is a wonderful ambassador for this company. We have a number of peices from them, never any problems that Clair cannot fix. And they use a very good carrier, nevet any damage for us. Thank you for your fine products. Derek”

Helpful Report

Posted 1 year ago

Thank you, Derek, for your loyalty and your kind words! We appreciate your five star rating of Only Oak Furniture and are delighted to hear that Claire was a wonderful ambassador for our company. We're also grateful to hear our carrier has been so reliable in getting you your pieces without any damage. Your support is greatly appreciated and we look forward to providing you with quality furniture pieces for years to come. Thank you!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Only Oak Furniture Reviews