Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks good lamp. Arrived within 4 days of ordering. Good service.”

Helpful Report

Posted 4 years ago

“Lovey light fitting really pleased with it. Very speedy delivery I will order again without doubt”

Online Lighting 5 star review on 13th March 2021

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Posted 4 years ago

“Beautiful chandeliers larger than I thought but really well made”

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Posted 4 years ago

“very quick delivery thanks”

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Posted 4 years ago

“Love my new lights. Express delivery fantastic.”

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Posted 4 years ago

“Very happy with light. Very fast delivery. Thank you so much.”

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Posted 4 years ago

“Not fitted the transformer yet but looks OK. Well impressed with delivery ordered Saturday arrived Tuesday morning well done.”

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Posted 4 years ago

“Quick and user friendly website. Prices arrived well packaged too.”

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Posted 4 years ago

“i was pleased with the lamp i bought, but it had a euro plug which is not used in the UK. i had to spend £80 to get it rectified. obviously that was the result since i had to get an emergency electrician. i was disappointed and cross with online lighting”

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Posted 4 years ago

I think there is some confusion here. We supply adaptors with these lamps which fit over the two-pin plug and convert to a three pin. Re-wiring is not required. We would not sell any product that could not be used in the UK. Also, any product that is not found to be suitable can be returned for refund. Thank you for getting in touch. The Customer Service Team

Posted 3 years ago

“Absolutely beautiful lamps 👍👍xx”

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Posted 4 years ago

“Great quality product, quick delivery, easy to order online, I would recommend this company to everyone”

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Posted 4 years ago

“I got this light for my kitchen, looks beautiful.”

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Posted 4 years ago

“I paid for express delivery and my four lanterns were delivered on shedual Good service”

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Posted 4 years ago

“Easy to use website and purchase. Extremely speedy despatch and delivery service. Highly recommended”

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Posted 4 years ago

“Over 4 weeks to deliver item. Given 3 delivery dates! Website said in stock!! On the plus side item looks great.”

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Posted 4 years ago

We are so sorry for the unexpected delay which was completely out of our control. The Customer Service Team

Posted 3 years ago

“Good price, super fast delivery, product looks great. Can’t ask for more.”

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Posted 4 years ago

“I ordered a light which arrived and looked amazing, however noticed one of the casings where cracked. The customer service team where quick to resolve and sent me a new light which arrived and all casings where smashed to bits! I have then been sent another light however is a completely different light??? And now getting no response from the CS team??? Hugely disappointed especially when I actually really like the light just simply wanted one that wasn’t faulty.”

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Posted 4 years ago

So sorry your orders arrived damaged. All parcels are clearly marked as fragile and it is expected this warning is heeded. The Customer Care Team

Posted 3 years ago

“Love love love our lights amazing valve”

Online Lighting 5 star review on 27th February 2021

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Posted 4 years ago

“The speed of the service was amazing. Ordered afternoon one day arrived next morning, will use this site again, thank you.”

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Posted 4 years ago

“Very pleased with my purchase.”

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Posted 4 years ago

Online Lighting is rated 4.4 based on 1,080 reviews