One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,731 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased their "life" bottle a couple of years ago and it's still going strong! Have only replaced the cap a couple of times because my son kept dropping and breaking it but have just bought the new push down cap which looks like it will be more hardy!”

Helpful Report

Posted 1 year ago

Thanks for your 5-star review! We truly appreciate your support. It's incredible to hear that after a couple of years, your life bottle still going strong! We understand that accidents happen, and we're glad you were able to easily replace the cap. We sell replacement caps on our website as a sustainable way for customers to continue to use their bottle, while also avoiding a bottle going to waste 😊

Posted 1 year ago

“Excellent bottle, keeps water cold for a long time and have bought new tops when needed”

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Posted 1 year ago

Thanks for your 5-star review! We truly appreciate your loyalty 😊

Posted 1 year ago

“I bought bottles for my kids and myself 4 years ago and they are still going strong. They did however need new lids as the seals were starting to go, I emailed my question and got a quick, helpful response. Hopefully these new lids will enable us to keep using these bottles for many more years.”

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Posted 1 year ago

Thank you so much for your amazing 5-star review! We truly appreciate your support. We are thrilled to hear that the bottles you purchased for your kids and yourself four years ago are still going strong. We're glad to hear that our team was able to quickly assist you with new lids when the seals started to wear out. It is our goal to provide helpful and efficient customer service, and we are delighted that you found our response swift and useful. We hope that the new lids will ensure you continue to enjoy using our bottles for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. We are here to help!

Posted 1 year ago

“Just brought my second bottle from One Green bottle, only had to buy a new one as dropped and damaged my other one. Love how cold they keep my water all day.”

Helpful Report

Posted 1 year ago

Thanks for your 5-star review, we truly appreciate your support! In case of accidental damage, we sell replacement caps on our website as a sustainable way for customers to continue to use their bottles. If there is anything else we can assist you with, please don't hesitate to reach out 😊

Posted 1 year ago

“The replacement lid I purchased was overpriced, easily damaged and the packaging excessive for a company with green aspirations – or is it mostly marketing?”

Helpful Report

Posted 1 year ago

Thanks for your review, and I'm sorry to hear you feel this way. As a B Corp eco-conscious company, we wouldn’t use packaging that cannot be recycled. Therefore, we hope that our card packaging protects products and does go into recycling. We are pleased we can provide spare caps, so people do not have to buy a whole new bottle. The cost associated with products is not only the design, production, and packaging but shipping cost too. The caps are bulky and the cost for us to ship them is nearly half of the cost of what you see as the product's cost. We try our best to not pass on all the cost of postage to our customers and try to stay competitively priced. If there is an issue with the item after purchase, we have a 12-month warranty. We have many ways to get in touch with us via email Admin@onegreenbottle.com or our chatbot. I hope this helps. Many thanks

Posted 1 year ago

“My bottle arrived promptly. I love its colour and it keeps my water super cool.”

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Posted 1 year ago

That's wonderful to hear, thanks for the amazing 5-star review and hope to keep your water cool for years to come!

Posted 2 weeks ago

“I like these bottles but they are far from hardwaring. I have had two and both have broken quite soon after I purchased. I wont be buying again.”

Helpful Report

Posted 1 year ago

Hi there, sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 1 year ago

“The only bottles I will buy! They with stand hard wear from my children who I have caught playing football with their bottle. The only reason I have had to buy another one is that we lost one (child left it on a bus).”

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Posted 1 year ago

Thank you so much for your wonderful 5-star review! It's fantastic to hear that our bottles can withstand the rough and tumble of your children's play! We’re sorry to hear about the one that got left behind, but we’re thrilled to know that you find our bottles reliable and long-lasting. Here’s to many more adventures with One Green Bottle!

Posted 4 weeks ago

“Great products, quality materials and practical. Quick delivery and low waste packaging.”

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Posted 1 year ago

Thank you so much for the absolutely amazing feedback! We hope you enjoy our products for years to come

Posted 4 weeks ago

“Really well made and incredibly durable.”

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Posted 1 year ago

We're glad you agree as well! Thanks so much for the wonderful 5-star review and we hope to serve you again in the future

Posted 4 weeks ago

“One of the best reusable water bottle brands out there. I chose One Green Bottle because of the straw lids and also they are based locally to me so I wanted to support a local business. Also half the price of other reusable bottle brands and the same (if not better) quality! Do yourself a favour and get a bottle from them.”

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Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you appreciate our straw lids and that you're supporting local business. It's great to know you're getting quality without breaking the bank. We hope you enjoy your bottle for all your adventures!

Posted 4 weeks ago

“Hard-wearing, sleek and cool-looking, these last for years!”

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Posted 1 year ago

We're thrilled to hear that you find our bottles hard-wearing and stylish! Thank you for your wonderful review, and here's to many more years of using your One Green Bottle!

Posted 4 weeks ago

“We saw another family with the small children’s bottle on a bus and asked where they got it, and they recommended Botl to us. We ordered immediately and it didn’t disappoint. Beautiful vibrant colours, easy to clean. My daughter loves it. The best reusable bottle we’ve brought.”

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Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that your daughter loves her new bottle and that you appreciate its vibrant colors and easy cleaning. It's fantastic to have you as part of our community, and we hope it serves you well on all your adventures!

Posted 4 weeks ago

“Great service and quality product”

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Posted 1 year ago

We really appreciate your kind words about our service and products! It’s wonderful to hear that you’re happy with your experience. Thank you for choosing us to help you on your journey to a greener lifestyle!

Posted 4 weeks ago

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Posted 1 year ago

Thank you so much for your wonderful review! We’re thrilled to hear that your daughter loves her new bottle and that it’s making a positive impression on your family outings. The vibrant colors and ease of cleaning are definitely favorites of ours too! Enjoy your adventures with Botl!

Posted 4 weeks ago

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Posted 1 year ago

We're absolutely delighted to hear that, your support is really appreciated and we hope to serve you again soon!

Posted 4 weeks ago

“I ordered a lid from One Green Bottle's range, It arrived on time, with no need to exchange. Prompt dispatch was key, and I’m happy to say, The fit was just right for my bottle each day. For over a year, my bottle’s been true, But the old lid was worn and needed renew. This new lid fits snug, as if made just for me, A perfect replacement, as happy as can be. The service was great, from start to the end, A seamless experience, on them I depend. So if you need a lid, look no further, you see, One Green Bottle’s the place, where satisfaction’s the fee.”

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Posted 1 year ago

Thank you so, so much for this absolutely wonderful poem and review. We're very glad you were happy with both our service and our product. We hope to serve you for years to come!

Posted 4 weeks ago

“What a great company to purchase from online. Simple ordering system. Quick and free delivery. Product exactly as advertised. What more could you want 👍”

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Posted 1 year ago

Thanks for the lovely 5-star review and the wonderful feedback, pleased to hear how happy you were with our service and we hope to serve you again soon!

Posted 4 weeks ago

“Great product and easy website to order from. Arrived quickly. Our second and probably not our last purchase from One Green Bottle”

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Posted 1 year ago

Thanks for the absolutely wonderful feedback, we're glad our service met your expectations and we hope to serve you with your third purchase soon!

Posted 4 weeks ago

Helpful Report

Posted 1 year ago

We're thrilled to hear how much your daughter loves her new bottle! It's wonderful to know that you found us through another happy family. Thank you for your kind words about our vibrant colors and easy-to-clean design

Posted 1 month ago

One Green Bottle is rated 4.8 based on 3,731 reviews