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One Green Bottle Reviews

4.9 Rating 3,224 Reviews

98 %

of reviewers recommend One Green Bottle

Company Reviews

Product Reviews

4.9

Based on 3,224 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 27th March 2024

One Green Bottle 5 star review on 7th January 2024

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 26th August 2023

One Green Bottle 5 star review on 26th August 2023

One Green Bottle 5 star review on 25th August 2023

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived quickly and I was pleased with the recyclable packaging. The products seem good quality. I did feel slightly let down as I purchased an all steel tough canteen, and despite double checking the description (which said that bottles are supplied with new classic sports cap as standard) mine arrived with a screw cap. If I had known this before I would have purchased an additional cap at the same time and received a discount on a bundle deal, as it is now have to purchase one at full price, pay postage and hope that it arrives before this weekend. I also wish the vegan leather bottle carrier was not one size fits all, as my 1200ml canteen only just squeezes into it and it's a tight fit to get my phone into the pouch.”

Posted 1 minute ago

“Just bought a replacement top for my toddlers bottle. We've had it two years and it has taken a battering! so glad we could just buy the cap and it came with a new straw (wasn't clear from the listing it would). Good to have free postage too as these things aren't cheap! would be really useful to have a bit of guidance on whether the old cap is recyclable.”

Posted 4 hours ago

“Excellent quality. Keeps drinks cold for hours and leak proof”

Posted 1 day ago

“We really like our “a green bottles”. It’s good that we can still get parts - top and straw- even though it is a few years old.”

Posted 1 day ago

“I cant help but love the quality of these bottles”

Posted 1 day ago

“I bought a 70cm jelly base for my 70 cm bottle, but unfortunately it didn't fit- it is hard to tell what fits what bottle. The form to report it as faulty (I had a photo of it with space around the base) didn't work, so in the end I returned it at my own cost & hope to receive reimbursement for the item at least. Live chat didn't help & received an email 2 days later, by which time I had posted it. My bottle is quite old, but in honour of sustainability I keep replacing its top. Once the bottle is no longer usable I will probably replace with another brand.”

Posted 1 day ago

Hi there, we are sorry to hear this. Our customer service rep was in communication with yourself, and advised you can return the item, as we don't state in the description of the product that it would fit your bottle. In the description we specify which bottle's they fit. As soon as we get the product back we will refund you for the item, as long as the item is unused and in original packaging. Many thanks and apologies for any confusion.

Posted 10 hours ago

“Love One Green Bottle Products already have two stainless bottles and would highly recommend these”

Posted 2 days ago

“The bottles are leak proof!!!! Finally a bottle for my kids that doesn’t leak all over. I like the loop so it’s easy to hold or clip to the buggy. And best of all sustainable!”

Posted 2 days ago

“These guys have THE most helpful customer service dept I’ve known! Amelia was super thorough and sent me the links straight to the updated bottle lid I needed. I bought our family a set of bottles a couple of years ago and they are still going strong! Such great products thank you so much!”

Posted 3 days ago

“Very quick delivery. Great products & ethos.”

Posted 3 days ago

“One of the best bottles I have ever used! Easy to clean and use. Big fan of the classic sport lid.”

Posted 4 days ago

“Absolutely amazing bottle! Also great customer service, royal mail mis-delivered my bottle and One Green Bottle sent me out a new one immediately that I received in 24hrs.”

Posted 1 week ago

Thank you so much for your amazing 5-star rating. We truly appreciate it! We strive to provide excellent customer service, and we're glad to hear that our prompt replies to your inquiries made a positive impact. We're delighted to hear you love your new bottles, and we assure you that we'll always be here to assist you with any future purchases! 😊

Posted 1 week ago

“We now have 2 of these! A small 350ml one that I purchased a couple of years ago that is still going strong (nicknamed the piggy bottle on account of its lovely pinky colour) and now a 500ml one for my older daughter too. Brilliant sports caps that don’t damage teeth as you use your hand to flip them open. Minimal contact with plastic (just the cap as we remove the straws). Easy to obtain replacement cap seals and caps if/when needed. Should last for a very long time or at least until dented beyond recognition 🤪”

Posted 1 week ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you love your bottles. Our BPS/BPA and phthalate free polypropylene caps don't leach any toxins making them a perfect choice for the family 😊

Posted 1 week ago

“Lovely personalised water bottles perfect for the kids to take to school. Great customer service too.”

Posted 1 week ago

Thank you so much for your amazing 5-star rating. We truly appreciate it! We strive to provide excellent customer service. We're delighted to hear you love your new bottles, and we assure you that we'll always be here to assist you with any future purchases! 😊

Posted 1 week ago

“Very good quality bottles - our kids have had theirs for several years now. Great that the lid or straws can be replaced if needed without needing a new bottle. I have been recommending these bottles to friends.”

Posted 2 weeks ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you and your family love your bottles 😊

Posted 1 week ago

“The product looks very nice (beautiful design) but mine has a problem in the latching. I am waiting for the answer from the store.”

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We are delighted to hear you love the bottles design. We are so sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty in place for manufacturing issues but not accidental damage. We checked any correspondence and cannot find any contact from yourself. Please contact us to sort the problem out: admin@onegreenbottle.com and we will respond very quickly. Many thanks

Posted 2 weeks ago

“We love our one green bottle bottles. The flip up straw mechanism is smooth and feels nice to drink from. The insulation works really well and they are a good size and weight. We have bottles for both or children (2&4) and they live them. We particularly enjoy how easy it is to order replacement parts so that you don't have to get rid of the whole bottle if something small like the cap gets broken”

Posted 2 weeks ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you and your family love their bottles 😊

Posted 1 week ago

“Really sturdy looking bottle, nice finish, well made and a good capacity for long days working outside.”

Posted 3 weeks ago

Thank you for your amazing 5-star review! We truly appreciate your support and are delighted to hear you love your bottle 😊

Posted 1 week ago

“Really sturdy looking bottle, nice finish, well made and a good capacity for long days working outside.”

Posted 3 weeks ago

“Very nice, sturdy, good materials and no leaking at all. Plus is that it's easy to use and does not contain toxic materials.”

Posted 3 weeks ago

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One Green Bottle is rated 4.9 based on 3,224 reviews