One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,731 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, fast service, minimal packaging”

Helpful Report

Posted 3 days ago

“I love my recent purchase. The colour is lovely and it is just the right size to carry in my bag. I wanted this for when I fly off for my Christmas holiday to visit my brother in the USA.”

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Posted 3 days ago

“Absolutely love my bottle - such good quality and always keeps the water so fresh and cold!!”

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Posted 5 days ago

“We love our botl but have a habit of dropping them and breaking the tops so amazing that I can buy replacements the only down side is the replacements aren't always in stock in the right colour (needed 1 black and one white 1 pink one blue this time and it was only the blue I could colour match, hence 4 not 5 stars)”

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Posted 1 week ago

“Disappointed, first use , cup leaked and soaked my bag contents.”

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Posted 1 week ago

Thank you for your feedback. We are so sorry to hear this as our bottles should be 100% leakproof. We are proud to offer replacement parts and provide a 12-month warranty for any manufacturing issues. Please reach out to our customer service team with your order number and a video showing the issue, and we will get this resolved for you as soon as possible. Many thanks

Posted 1 week ago

“So happy with my bottle and everything this brand stands for! I’ve had my bottle for almost 3 years now and have been able to buy replacement parts to keep it fresh and working - super happy!”

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Posted 2 weeks ago

“Superb products. We have one for every member of the household now. Easy for my toddler to drink from and also very durable too.”

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Posted 2 weeks ago

“Received items I ordered within two days of ordering which was excellent”

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Posted 2 weeks ago

“Amazing products, amazing customer service...what more could one ask for. Well done BOTL, keep up the great work. With appeciative thanks and praise.”

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Posted 3 weeks ago

“Terrible customer service :( wouldn’t recommend this company”

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Posted 4 weeks ago

Hi there, thanks for your review. I have reviewed our previous correspondence and can see that we requested a different video, which will help us resolve this matter swiftly. I look forward to hearing back from you to help you further.

Posted 4 weeks ago

“I love these bottles. So sturdy! My daughter loves them! It’s also so nice for her not to have a plastic one. She even brought it up herself as she is worried about plastic consumption. P”

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Posted 1 month ago

“Ordered some replacement lids as they do not seem to last very long. One of the lids arrived with a missing seal, which we did not notice until it leaked all over the car seat. Luckily I have a bunch of spare seals from previous lids that have broken. Other than that, the bottles are great.”

Helpful Report

Posted 1 month ago

Thanks for your feedback. We are delighted to hear you had spare seals on hand and appreciate you bringing this to our attention. As part of our commitment to sustainability, we offer a 12-month warranty that covers manufacturing issues and replacement caps and silicone parts on our website to help keep your bottles in perfect condition. Please don’t hesitate to reach out to our customer support team if you need any assistance. Many thanks

Posted 1 month ago

“This is my third bottle from One Green Bottle. They’re beautifully designed, great quality, packaged beautifully, and I love the green ethos of the whole company. The V2 one this time is even more amazing. I got some accessories with it this time too. All so good. No doubt I’m always going to get my water bottles from them!”

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Posted 1 month ago

“Swift delivery, long lasting good looking products. My coffee cup always gets a positive comment! No plastic bottles needed and the kids can bash these long lasting bottles about without me fretting!”

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Posted 1 month ago

We're so happy that our products are fit for you and your whole family, we hope you enjoy drinking cleaner and safer water for years to come!

Posted 1 month ago

“I ordered two replacement lids and got sent four which was a surprise, not quite sure how that happened. But my Life Collection bottle has been going strong for years, albeit very scratched. I’m pleased you sell replacement parts so I can carry on using it!”

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Posted 1 month ago

“Can I just say, thank you for being so helpful over the recent order of a "spare part" eg a bottle top. And for taking real care to ensure that everything was correct.”

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Posted 1 month ago

You're so very welcome and thank you so much for the glowing 5-star review! Making sure our customers orders are correct and get there swiftly is a top priority so it's great to hear those standards were met

Posted 1 month ago

“good quality and green! v pleased”

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Posted 1 month ago

We're so glad to hear that you're pleased with the quality of our products and their eco-friendliness! Your support means a lot to us, and we're thrilled to have you as part of the One Green Bottle family.

Posted 1 month ago

“Small, plain, healthily made and easy to use. Perfect.”

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Posted 1 month ago

We're delighted to hear that you find our bottles perfect for your needs! Simple and easy-to-use designs are exactly what we aim for, and it’s wonderful to know you appreciate their healthy design

Posted 4 weeks ago

“Speedy delivery, lovely item- liked it so much I bought again for myself!”

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Posted 1 month ago

“My daughter loves her new bottle for school. She was able to choose her colour combination and I know this bottle will last forever! She’s just upgraded from the tiny 350ml now that she’s 6. We’ve only ever been impressed with One Green Bottle and are long-standing customers.”

One Green Bottle 5 star review on 26th September 2025

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Posted 1 month ago

Thank you so, so much for the wonderful 5-star review! We're delighted to hear that your little one loves her new bottle and we hope to continue to serve you for years to come

Posted 4 weeks ago

One Green Bottle is rated 4.8 based on 3,731 reviews