One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.85

4.9 Rating 3,713 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 7th May 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the insulated bottles, they keep drinks nice and cool on warm days, they’re easy for the kids to use and don’t spill when closed. Practical and beautiful. My son and I already had one each and I just bought one for my daughter. Cute dinosaur designs too!”

Helpful Report

Posted 1 year ago

“I have been purchasing One Green Bottle products for a number of years now. I love the fact that I can get spare parts and replacement lids.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star review! We greatly appreciate your support and loyalty over the years. It is fantastic to hear that you have been enjoying our products and find our sustainable replacement parts convenient 😊

Posted 1 year ago

“Purchased their "life" bottle a couple of years ago and it's still going strong! Have only replaced the cap a couple of times because my son kept dropping and breaking it but have just bought the new push down cap which looks like it will be more hardy!”

Helpful Report

Posted 1 year ago

Thanks for your 5-star review! We truly appreciate your support. It's incredible to hear that after a couple of years, your life bottle still going strong! We understand that accidents happen, and we're glad you were able to easily replace the cap. We sell replacement caps on our website as a sustainable way for customers to continue to use their bottle, while also avoiding a bottle going to waste 😊

Posted 1 year ago

“Excellent bottle, keeps water cold for a long time and have bought new tops when needed”

Helpful Report

Posted 1 year ago

Thanks for your 5-star review! We truly appreciate your loyalty 😊

Posted 1 year ago

“I bought bottles for my kids and myself 4 years ago and they are still going strong. They did however need new lids as the seals were starting to go, I emailed my question and got a quick, helpful response. Hopefully these new lids will enable us to keep using these bottles for many more years.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star review! We truly appreciate your support. We are thrilled to hear that the bottles you purchased for your kids and yourself four years ago are still going strong. We're glad to hear that our team was able to quickly assist you with new lids when the seals started to wear out. It is our goal to provide helpful and efficient customer service, and we are delighted that you found our response swift and useful. We hope that the new lids will ensure you continue to enjoy using our bottles for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. We are here to help!

Posted 1 year ago

“Just brought my second bottle from One Green bottle, only had to buy a new one as dropped and damaged my other one. Love how cold they keep my water all day.”

Helpful Report

Posted 1 year ago

Thanks for your 5-star review, we truly appreciate your support! In case of accidental damage, we sell replacement caps on our website as a sustainable way for customers to continue to use their bottles. If there is anything else we can assist you with, please don't hesitate to reach out 😊

Posted 1 year ago

“The replacement lid I purchased was overpriced, easily damaged and the packaging excessive for a company with green aspirations – or is it mostly marketing?”

Helpful Report

Posted 1 year ago

Thanks for your review, and I'm sorry to hear you feel this way. As a B Corp eco-conscious company, we wouldn’t use packaging that cannot be recycled. Therefore, we hope that our card packaging protects products and does go into recycling. We are pleased we can provide spare caps, so people do not have to buy a whole new bottle. The cost associated with products is not only the design, production, and packaging but shipping cost too. The caps are bulky and the cost for us to ship them is nearly half of the cost of what you see as the product's cost. We try our best to not pass on all the cost of postage to our customers and try to stay competitively priced. If there is an issue with the item after purchase, we have a 12-month warranty. We have many ways to get in touch with us via email Admin@onegreenbottle.com or our chatbot. I hope this helps. Many thanks

Posted 1 year ago

“My bottle arrived promptly. I love its colour and it keeps my water super cool.”

Helpful Report

Posted 1 year ago

“I like these bottles but they are far from hardwaring. I have had two and both have broken quite soon after I purchased. I wont be buying again.”

Helpful Report

Posted 1 year ago

Hi there, sorry to hear this, the cap issue does not sound right. If there is an issue with the item after purchase, we have a 12-month warranty. Please get in touch with us to sort the problem out: admin@onegreenbottle.com Many thanks

Posted 1 year ago

“The only bottles I will buy! They with stand hard wear from my children who I have caught playing football with their bottle. The only reason I have had to buy another one is that we lost one (child left it on a bus).”

Helpful Report

Posted 1 year ago

“Great products, quality materials and practical. Quick delivery and low waste packaging.”

Helpful Report

Posted 1 year ago

“Really well made and incredibly durable.”

Helpful Report

Posted 1 year ago

“One of the best reusable water bottle brands out there. I chose One Green Bottle because of the straw lids and also they are based locally to me so I wanted to support a local business. Also half the price of other reusable bottle brands and the same (if not better) quality! Do yourself a favour and get a bottle from them.”

Helpful Report

Posted 1 year ago

“Hard-wearing, sleek and cool-looking, these last for years!”

Helpful Report

Posted 1 year ago

“We saw another family with the small children’s bottle on a bus and asked where they got it, and they recommended Botl to us. We ordered immediately and it didn’t disappoint. Beautiful vibrant colours, easy to clean. My daughter loves it. The best reusable bottle we’ve brought.”

Helpful Report

Posted 1 year ago

“Great service and quality product”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“I ordered a lid from One Green Bottle's range, It arrived on time, with no need to exchange. Prompt dispatch was key, and I’m happy to say, The fit was just right for my bottle each day. For over a year, my bottle’s been true, But the old lid was worn and needed renew. This new lid fits snug, as if made just for me, A perfect replacement, as happy as can be. The service was great, from start to the end, A seamless experience, on them I depend. So if you need a lid, look no further, you see, One Green Bottle’s the place, where satisfaction’s the fee.”

Helpful Report

Posted 1 year ago

“What a great company to purchase from online. Simple ordering system. Quick and free delivery. Product exactly as advertised. What more could you want 👍”

Helpful Report

Posted 1 year ago

One Green Bottle is rated 4.9 based on 3,713 reviews