One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina 15 Shoreham Port Southwick Sussex BN42 4BW, Southwick
Rating: 4.85

4.9 Rating 3,700 Reviews

97 %

of reviewers recommend One Green Bottle

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 7th May 2025

183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product choice, fast delivery.”

Helpful Report

Posted 1 year ago

Thank you Claire for your rating. We appreciate your loyalty and if there's anything else we can do to help, don't hesitate to let us know. Thank you again!

Posted 1 year ago

“Great service, sorted out a problem with a seal very quickly with no fuss.”

Helpful Report

Posted 1 year ago

Thank you for your rating! It is great to hear our service was so efficient in sorting out a problem with a seal without any fuss. We appreciate your feedback and are delighted we could help.

Posted 1 year ago

“Great service, sorted out a problem with a seal very quickly with no fuss.”

Helpful Report

Posted 1 year ago

Thank you Hester for supporting our company!

Posted 1 year ago

“I ordered the coloured stainless steel bottle. Perfect for my needs though a bit heavier than expected so avoid taking it on walks. Perfectly slim it fits in the cars' cupholder.”

Helpful Report

Posted 1 year ago

“Bottle looks and work great. I have ordered two of them. One through Amazon and one directly. One I have ordered through amazon broke after it fell down. One drawback is there is string to take the bottle. So taking around the bottle is little hard.”

Helpful Report

Posted 1 year ago

“I love your bottles and all 3 of my children and myself use them, I won't trust any other bottle. However I have just ordered the new supergreen caps to replace the classic ones that are a bit grubby now and the kids hate them. They have tried with and without a straw attached and all say the same thing, they are too hard to drink through. Massively disappointed and now have to go and order new classic ones again.”

Helpful Report

Posted 1 year ago

Hi there, sorry to hear this. This cap is more for little ones who don't want a large flow of liquid through the straw. If you want more flow we recommend the classic sorts cap. Thanks

Posted 1 year ago

“We like your bottles and tops very much and have been using them for years as a family. I only gave a 4 because I couldn't replace a broken top with one in the same colour, which was a shame.”

Helpful Report

Posted 2 years ago

Thank you for your review Fiona! We're glad you've been using our bottles as a family for years! And we apologise you weren't able to replace a broken top with one in the same colour.

Posted 1 year ago

“We purchased this as a birthday gift for our three year old. We love the look and feel of the bottle. And he loves the muted pink colour.”

Helpful Report

Posted 2 years ago

Thank you for your support, we are delighted to hear that your three year old loves his bottle! :)

Posted 1 year ago

“I bought the epic litre bottle with the sports straw cap, really good bottle but found it didn’t keep it cold for 24 hours, still really happy with it!”

Helpful Report

Posted 2 years ago

“I bought the epic litre bottle with the sports straw cap, really good bottle but found it didn’t keep it cold for 24 hours, still really happy with it!”

Helpful Report

Posted 2 years ago

“A speedy delivery and clear website.”

Helpful Report

Posted 2 years ago

“Quick delivery. Surprisingly light.”

Helpful Report

Posted 2 years ago

“My bottle is great, keeps my water cold and the lid does not leak. My only disappointment is the tiger print, one tiger is very stretched out of shape”

Helpful Report

Posted 2 years ago

“The bottles are very nice, unfortunately not as sturdy as anticipated as the cap broke after one day. The dissapointing aspect was the same colour cap isn't available as a replacement online and after buying 3 bottles when wanting to buy a replacement cap i have to pay the same shipping cost.”

Helpful Report

Posted 2 years ago

“Love the brand. The only negative is that the base of the bottle is too wide to fit in the drinks bottle pocket of a school bag. This is disappointing as I bought them as kids school water bottles.”

Helpful Report

Posted 2 years ago

Thank you for your rating! We're glad to hear that you love our brand and we're sorry to hear that the base of the bottle doesn't fit in the drinks pocket of a school bag. We appreciate your honest feedback and we'll take it into consideration :)

Posted 1 year ago

“Ordered some bottles for cycling. The packaging was damaged upon delivery. Unfortunately, one bottle was missing. One green bottle didn’t hesitate and they sent one out immediately every good customer service. Really nice quality very quick delivery. 10% off first order and items are in the sale. Would recommend.”

Helpful Report

Posted 2 years ago

“Small bottle. About 350mls I think. Nice to hold. Nice spout. Didn’t get on with the straw inside but I guess some will like it. Not got 5 review because the lid screw top seems a little ill fitting. All in all though, happy with it.”

Helpful Report

Posted 2 years ago

“good company with good values but your product not as good as it should be for the price”

Helpful Report

Posted 2 years ago

Sorry to hear you are not to happy with your product. Please get in touch and let us know what the problem is so we can help. Thanks

Posted 2 years ago

“Arrived very promptly”

Helpful Report

Posted 2 years ago

“While other bottles have come and gone, the ones I have from One Green Bottle are going strong. I wish the lids were slightly more robust, but the bottles could withstand anything!”

Helpful Report

Posted 2 years ago

One Green Bottle is rated 4.9 based on 3,700 reviews