One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,754 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought one for my daughter for Christmas- here we are in February and everyone in our household has one and I’m also buying them as gifts.”

Helpful Report

Thank you for your amazing 5 star review! We are delighted to hear you and your household loves their bottles😊

“This would have been 5* if you kept the straws as they used to be. I lost my bottle when I took it on holiday - yes I took it because it is that good! - but all the newer bottles have these rubbish spaghetti straws and my new bottle - which now is only available in grey :( - has one of these rubbish straws instead of the good old stuff ones you used to do - please bring these back!!”

Helpful Report

“Very pleased with the range of water bottles, have bought before and they are good quality too.”

Helpful Report

Thank you for your amazing 5 star review, we truly appreciate it! 😊

“Loved the bottle. Found it hard to read the instructions which were in tiny print. Still do t know if they are dishwasher safe.”

Helpful Report

Thank you for your amazing 5 star review, we appreciate the support and I will pass your feedback on as we are always trying to improve our products! We recommend our products to only be handwashed because if they are cleaned in the dishwasher the coating could degrade 😊

“Beautiful flasks.. but you don't make any small ones!! Nobody does any more! There used to be beautiful lightweight small handbag sized bottles with sports lid! A gap in the market now maybe :-)”

Helpful Report

Thank you for your amazing support, we truly appreciate it! We also sell a variety of beautiful 350ml bottles which are the perfect handbag sized bottles😊

“Needed help with an order. Excellent customer service!!”

Helpful Report

Thank you for your fantastic 5-star review! We are delighted to hear that our customer service was able to assist you with your order. We strive to provide excellent customer service, it is rewarding to know that we met your expectations 😊

“Excellent bottles, kids love them, durable and functional”

Helpful Report

We're glad to hear you and your kids loved our products, hopefully they're still holding up just as well to this day

“Great choice”

Helpful Report

Thank you for your amazing 5 star review!

“Perfect! I got an 800ml stainless steel bottle years ago and managed to lose my lid when I was travelling (??). Finally decided it was time to replace it. Postage was super fast and it fits perfectly, thank you.”

Helpful Report

Thank you for your amazing 5 star review! We really appreciate your support 😊

“I love one green bottle, been using thier bottles for over 6 years, they’re light and useful and finding replacements for the seals is easy! Me and my 6 kids use the bottles each day everyday!”

Helpful Report

Thank you for your amazing 5 star review! We are delighted to hear you and your family love our bottles 😊

“Beautiful design. Keeps my water cool all day long. Best purchase in a longtime.”

Helpful Report

Thank you for your amazing 5 star review! We hope you love your bottle 😊

“Attempted to cancel the order and was told that a refund was in place, I was still charged anyway. After receiving my bottle, the ice wouldn't even keep frozen longer than 40 minutes inside.”

Helpful Report

Hi Emily, Thanks for your review. As we had been in email communication, and sorted the issues out, I was under the impression you were happy with the outcome, as we sent the bottle out to you as agreed. You ordered a tough canteen bottle which is not insulated and therefore will react to external temperatures. Many thanks

“Great company & ethos. Bottle is sleek and well made - it doesn’t leak at all! Drinks stay cold throughout the day. Really happy with my new bottle”

Helpful Report

Thank you for your support! We are delighted to hear you love our company & ethos 😊

“Hello, Do you have metal spout bottle lids? My plastic one has broken for the second time. Thanks Tom”

Helpful Report

Hi Tom, thanks for your message. I know we are in email communication regarding the dropped bottle. Thanks for asking about metal spout lids, but these are quite difficult to manufacture, but something we will investigate, thanks.

“Website is easy to use, with plenty of water bottles of various dimensions, capacities and colours. Despatched and delivered quickly, with all packaging being recyclable.”

Helpful Report

Thank you for your amazing 5 star review! We really appreciate your support and are delighted to hear you love our products 😊

“Website is easy to use, with plenty of different water bottles of various dimensions capacities and colours.”

Helpful Report

Glad to hear that, thanks for the 5 star review and we hope you enjoy all the different bottle options

Author didn't leave any comments.

Helpful Report

Thanks for the 5 star rating

“I was a bit hasty reviewing as I was still waiting to hear back from customer service regarding an issue with my order. There seemed to be an issue with the payment service (simpler) so therefore my order wasn’t processed yet I’d been charged. As soon as I spoke to Binny at One Green Bottle they spent the weekend chasing up the issue to resolve it for me! My order is now on route and I am a very happy customer. This is the 2nd time I’ve ordered from OneGreenBottl I love their ethos and their products. I wish more big companies were truly committed to solving the ecologically destructive plastic problem!”

Helpful Report

Thank you so much for your fantastic 5-star rating of One Green Bottle! We sincerely appreciate your support and loyalty as a customer. It's wonderful to know that you appreciate our ethos and products. We share your passion for solving the ecologically destructive plastic problem and are committed to making a positive impact 😊

“Brilliant company- very helpful customer service!”

Helpful Report

Thank you for your amazing 5 star review! We truly appreciate your support 😊

“The bottle was dispatched and delivered really quickly. This is my second bottle, they're great quality and last for ages!”

Helpful Report

Thank you for your amazing 5 star review!

One Green Bottle is rated 4.8 based on 3,754 reviews