One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,753 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super eco bottles that last ages. They even sell replacement small bits like valves and straws. The delivery was really quick and all the packaging is recyclable. Customer services are also very good to reply to queries and handled my problem with a free delivery code. Awesome.”

Helpful Report

Thank you so, so much for the amazing review! We're thrilled to hear that we met your expectations. We'd be very happy to serve you again sometime in the future

“Baby loves his new bottle!”

Helpful Report

We're delighted to hear your baby loves the bottle! Thanks for letting us know, we're glad it’s a hit!

“Arrived on time. Lovely packaging. No complaints. Spent awhile looking for this as a gift for my wife and once I found and read about the company and the values it was a straight win. Great work.”

Helpful Report

That's so lovely to hear, thanks so much for the wonderful review! We hope your wife absolutely loves her new bottle and if you ever need anything else then we'd be happy to serve you again

“Cannot review product as Xmas presents. However, the ethos of the company, materials, packaging and delivery all really excellent.”

Helpful Report

“Still waiting for a miss delivered item”

Helpful Report

I know we are in correspondence about this and are so sorry for any frustration caused by Royal Mail. Rare issues can occur especially during busy times with Christmas around the corner, which is very frustrating for all parties. We will try to resolve this for you as soon as possible. Thanks

“I’ve been carrying my botl with me, getting into better water drinking habits and feeling great knowing I am not drinking microplastics. Love that it doesn’t leak when it’s in my bag! And looks great in a beautiful colour. Just bought a second for my son.”

Helpful Report

That's so wonderful to hear! We hope your son loves his new bottle just as much as you love yours. If you ever need any more in the future then we'd be happy to help

“My bottle goes everywhere with me. Keeps water cold for ages. Much better than using disposable bottles of mineral water”

Helpful Report

We're thrilled to hear your One Green Bottle goes everywhere with you. Thanks for sharing, your kind words mean a lot to our team, and we’re glad you prefer our bottles over disposables.

“Excellent and efficient service. Thank you”

Helpful Report

Thank you too for the 5-star review! We're glad our service met your expectations

“Absolutely stunning baby bottles. So so cute and won’t be leaching any toxic chemicals into my babies milk.”

Helpful Report

We're delighted to hear that you agree! Hopefully your little one loves our product just as much as you, especially now that they can drink safely and cleanly

“Lovely gift for my sister for Christmas! Came in great timing I am very happy with this and amazing packaging!!!”

Helpful Report

Thank you so much for the fantastic review! We hope your sister is happy with her new bottle and we're glad you appreciate the packaging too

“Great Producs, great service.... 👍 Got several bottles for the family. Nice range of accessories.”

Helpful Report

We hope your family absolutely love them! Thanks for the amazing review and if you ever want any more accessories we'd be happy to help

“Fantastic service and products. I have used for years for my children's school bottles. Thanks!”

Helpful Report

We're thrilled to hear how perfect our bottles are for your little ones. Thank you for sharing your experience and for continuing to choose us.

“Arrived quickly and looks good, colour is nice, yet to be tested with hot liquid!”

Helpful Report

“I am obsessed with my bottle. I have 2 and take them everywhere I go. They are my whole personality”

Helpful Report

That's wonderful to hear! Thanks so much for the amazing review and we hope you continue to stay hydrated with us wherever you go

“I had such high hopes for this product, however, the quality was very poor. The children's bottles leaked constantly and the caps were incredibly challenging to remove. It is a lovely idea, but unfortunately not efficiently executed. I contacted customer service for over three months to report this issue and my issue was not resolved. I was told to keep sending videos of the faulty product, but never offered any efficient solutions. Very unfortunate. **Customer service responded to my review, and again sadly they were inaccurate. I am always so hesitant to leave a poor review and never do so. Multiple videos were sent to the customer service, and prompt responses were provided the first couple of weeks. Beyond that I had to step away as my concerns were not deemed valid or heard by Amelia. As a parent of two very little ones, the communication procedure seemed to gaslight parents instead of listening to their genuine concerns as a target audience. So sad for a sustainable and ethical company. I felt that their ethics to genuinely support parents and help were very poor.”

Helpful Report

Thankyou for taking the time to leave a review. We are so sorry to hear you are having issues with your baby bottle. We always try to get issues resolved quickly, and have great customer feedback to support this. Unfortunately your query has taken longer then usual due to delays in response to our messages. We appreciate your time, and would love to get this resolved asap. However as per our warranty we do require a video of the issue so we can offer the best solution -without this we cannot proceed with your claim. Our baby bottles are made from BPS/BPA and phthalate-free polypropylene. We use this material as it is readily recyclable, and it is the only plastic that doesn’t leach any unhealthy toxins into your babies’ drinks. Due to the nature of polypropylene, the first time opening the caps can be a little stiff. We recommend doing a break-in-half action to remove the cap more easily instead of pulling it off. If you would still like to discuss this issue with our customer service team, we have reached out to you via email to help resolve this claim promptly. Many thanks

“Lovely that OGB provide replacement lids for sale at a reasonable £5 for my brilliant thermal coffee cup.”

Helpful Report

Delighted to hear that you’re pleased with the replacement lids and the value they offer. We’re always happy to help keep your thermal cup in top shape!

“Bottle was a for a Christmas present so cannot comment but I am sure recipient will be pleased. Very impressed with the customer service I received.”

Helpful Report

We're delighted to hear you were impressed with our customer service. We hope the recipient loves the gift and that it brings them joy this Christmas.

“I got the Epic Jar for my daughter's birthday and I absolutely love it! It's stunning and the little bitz I picked up for her to customise it are just so gorgeous. I know she'll be over the moon when she receives it. I'm also impressed with the fast delivery and eco-friendly packaging - everything has been amazing.”

Helpful Report

Fantastic to hear! We’re thrilled our bottle made your daughter’s birthday extra special, and that the customizing bits hit the mark, they're so much fun! Great to know it arrived fast and thanks for sharing your positive vibes with us.

“I love the bottle but the sports cap (the one with the straw) is awful. I got sent a replacement because the first one was leaking and this one is the same. It's screwed on fine, it's just kind of useless especially if it's in my bag and on its side. A shame because the bottle itself is lovely and I always get compliments on it.”

Helpful Report

Thank you for your review, we are so sorry to hear this. We don’t see this issue often with our epic caps as we often have very positive feedback, so we apologise for any confusion caused by the rare issue with this one. We have contacted you directly as we are more than happy to help assist you and resolve the issue quickly. We look forward to hearing back from you. Thanks

“My kids bottles are now on their 4th year, I'm pretty sure they'll last through primary school. Dented but going strong! I just need to replace lids approx every 2 years. :D”

Helpful Report

That's amazing to hear, glad your little ones are staying hydrated with us. We'll be here anytime you need some replacement lids! Thanks for the lovely review

One Green Bottle is rated 4.8 based on 3,753 reviews