One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,783 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

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“Great Producs, great service.... 👍 Got several bottles for the family. Nice range of accessories.”

Helpful Report

We hope your family absolutely love them! Thanks for the amazing review and if you ever want any more accessories we'd be happy to help

“Fantastic service and products. I have used for years for my children's school bottles. Thanks!”

Helpful Report

We're thrilled to hear how perfect our bottles are for your little ones. Thank you for sharing your experience and for continuing to choose us.

“Arrived quickly and looks good, colour is nice, yet to be tested with hot liquid!”

Helpful Report

“I am obsessed with my bottle. I have 2 and take them everywhere I go. They are my whole personality”

Helpful Report

That's wonderful to hear! Thanks so much for the amazing review and we hope you continue to stay hydrated with us wherever you go

“I had such high hopes for this product, however, the quality was very poor. The children's bottles leaked constantly and the caps were incredibly challenging to remove. It is a lovely idea, but unfortunately not efficiently executed. I contacted customer service for over three months to report this issue and my issue was not resolved. I was told to keep sending videos of the faulty product, but never offered any efficient solutions. Very unfortunate. **Customer service responded to my review, and again sadly they were inaccurate. I am always so hesitant to leave a poor review and never do so. Multiple videos were sent to the customer service, and prompt responses were provided the first couple of weeks. Beyond that I had to step away as my concerns were not deemed valid or heard by Amelia. As a parent of two very little ones, the communication procedure seemed to gaslight parents instead of listening to their genuine concerns as a target audience. So sad for a sustainable and ethical company. I felt that their ethics to genuinely support parents and help were very poor.”

Helpful Report

Thankyou for taking the time to leave a review. We are so sorry to hear you are having issues with your baby bottle. We always try to get issues resolved quickly, and have great customer feedback to support this. Unfortunately your query has taken longer then usual due to delays in response to our messages. We appreciate your time, and would love to get this resolved asap. However as per our warranty we do require a video of the issue so we can offer the best solution -without this we cannot proceed with your claim. Our baby bottles are made from BPS/BPA and phthalate-free polypropylene. We use this material as it is readily recyclable, and it is the only plastic that doesn’t leach any unhealthy toxins into your babies’ drinks. Due to the nature of polypropylene, the first time opening the caps can be a little stiff. We recommend doing a break-in-half action to remove the cap more easily instead of pulling it off. If you would still like to discuss this issue with our customer service team, we have reached out to you via email to help resolve this claim promptly. Many thanks

“Lovely that OGB provide replacement lids for sale at a reasonable £5 for my brilliant thermal coffee cup.”

Helpful Report

Delighted to hear that you’re pleased with the replacement lids and the value they offer. We’re always happy to help keep your thermal cup in top shape!

“Bottle was a for a Christmas present so cannot comment but I am sure recipient will be pleased. Very impressed with the customer service I received.”

Helpful Report

We're delighted to hear you were impressed with our customer service. We hope the recipient loves the gift and that it brings them joy this Christmas.

“I got the Epic Jar for my daughter's birthday and I absolutely love it! It's stunning and the little bitz I picked up for her to customise it are just so gorgeous. I know she'll be over the moon when she receives it. I'm also impressed with the fast delivery and eco-friendly packaging - everything has been amazing.”

Helpful Report

Fantastic to hear! We’re thrilled our bottle made your daughter’s birthday extra special, and that the customizing bits hit the mark, they're so much fun! Great to know it arrived fast and thanks for sharing your positive vibes with us.

“I love the bottle but the sports cap (the one with the straw) is awful. I got sent a replacement because the first one was leaking and this one is the same. It's screwed on fine, it's just kind of useless especially if it's in my bag and on its side. A shame because the bottle itself is lovely and I always get compliments on it.”

Helpful Report

Thank you for your review, we are so sorry to hear this. We don’t see this issue often with our epic caps as we often have very positive feedback, so we apologise for any confusion caused by the rare issue with this one. We have contacted you directly as we are more than happy to help assist you and resolve the issue quickly. We look forward to hearing back from you. Thanks

“My kids bottles are now on their 4th year, I'm pretty sure they'll last through primary school. Dented but going strong! I just need to replace lids approx every 2 years. :D”

Helpful Report

That's amazing to hear, glad your little ones are staying hydrated with us. We'll be here anytime you need some replacement lids! Thanks for the lovely review

“My bottle goes everywhere with me. Keeps water cold for ages. Much better than using disposable bottles of mineral water”

Helpful Report

We're thrilled to hear your bottle goes everywhere with you. Thanks for choosing One Green Bottle over disposable options, we're glad you're enjoying the long-lasting simplicity!

“Beautiful bottles, great range of sizes and colours, awesome packaging and brand message, an all-round inspirational business.”

Helpful Report

Thank you so, so much for the lovely review, it means a lot to us. We're delighted that you love our business and products and we'll be happy to serve you anytime

“I have not had occasion to use my bottle yet but can't wait much longer as it is beautiful! I bought the milk colour and it is perfect. Thank you SO much!”

Helpful Report

And thank you for the wonderful review! We're thrilled that you love the colour as much as we do, we hope you enjoy your brand new bottle!

“Superb bottles. Easy to clean and drink from. Great customer service”

Helpful Report

We're thrilled you’re enjoying the bottles and that they’re easy to clean. Great to hear our customer service hit the mark for you as well. We’ll be here anytime you need us.

“Great products, and excellent customer services. Have been using products for many years, and hopefully many more to come”

Helpful Report

We hope so too! Thank you so much for the lovely review and we'll be happy to serve you again in the future if you need

“Lovely baby bottle and fast delivery, very impressed”

Helpful Report

We're glad we met your expectations! We'd love to serve you again in the future

“I've had my bottle for a few years now and it's still in good form- a bit dented from dropping it but still nicely insulated :) Just ordered a new lid for it and was shipped very quickly :)”

Helpful Report

Thank you so much for the wonderful review, we're so delighted to hear that your bottle has stood the test of time. If you ever need any other replacements we'd be happy to help you out again!

“Blown away with the quality of the product packaging even down to the care instructions usage and recycling suggestions just awesome”

Helpful Report

That's so lovely to hear, thank you so much for the amazing review. We'd be delighted to serve you again in the future

“I love my bottle, I’ve had it for a few years now but had to get a replacement cap cause it broke (my own fault). Very straightforward website to use and the customer service is excellent in the couple experiences I’ve had. I genuinely recommend these bottles to everyone cause I love mine so much! The sports cap is the best 😎”

Helpful Report

Thank you so, so much for the outstanding review and for the recommendation too, we're glad to hear we met your expectations and that you were able to find exactly what you were looking for. The sports cap is my favourite too, especially with the amount of colour options we have for it!

“The best bottles ever. I love my 2 litres insulated bottle, it keep my water cool all the time, it’s lovely to look at and I don’t have to worry about constant refilling! Love it, thank you!!!”

Helpful Report

And thank you for the wonderful review! We're very glad to hear how happy you are with our product and we'd love to serve you again sometime in thee future

One Green Bottle is rated 4.8 based on 3,783 reviews