OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,557 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the wrong size mattress - ended up returning it. The return process was simple enough - it involved writing an email, and we booked a courier as we had a large package.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your thoughtful 5-star review! We appreciate your feedback on the return process and are glad to hear it was simple and straightforward for you. Your satisfaction is important to us, and we’re here to help with anything you need. Thanks for choosing Oliver Baby Care!

Posted 6 months ago

“Excellent service. Good quality product”

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Posted 7 months ago

Hello, Thank you for your fantastic 5-star review, Sally! We're so pleased to hear that you received excellent service and that you're happy with the quality of your product. Thanks for trusting Oliver Baby Care!

Posted 6 months ago

“Excellent service over the Christmas holidays. Thankyou”

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Posted 7 months ago

Hello, Thank you for your fantastic 5-star review! We're thrilled to hear that you had excellent service during the Christmas holidays. Your support means a lot to us, and we're always here to assist you with anything you need. Thanks for choosing Oliver Baby Care!

Posted 6 months ago

“Speedy delivery and toddler bed rail incredibly easy to put together and install. Would highly recommend!”

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Posted 7 months ago

Hello, Thank you so much for your wonderful 5-star review, Eleanor! We're delighted to hear that you found the delivery speedy and the toddler bed rail easy to put together and install. Thanks for choosing Oliver Baby Care!

Posted 6 months ago

“Excellent service. Ordered early evening delivered next day on standard 1 to 3 day delivery. Well done.”

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Posted 7 months ago

Hello, Thank you for your wonderful 5-star review, Philip! We’re delighted to hear that you experienced excellent service and prompt delivery. Thanks for choosing Oliver Baby Care!

Posted 6 months ago

“Excellent service and quick delivery of cot bed mattress”

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Posted 7 months ago

Hello, Thank you so much for your wonderful 5-star review, Julie! We’re delighted that you experienced excellent service and quick delivery for your cot bed mattress. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. Thanks for your support.

Posted 7 months ago

“Really happy with my dealings with Oliver Baby Care - easy to use website and very prompt delivery”

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Posted 7 months ago

Hello, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our website easy to use and that your delivery was prompt. Your satisfaction means a lot to us, and we truly appreciate your kind words. Thanks for choosing Oliver Baby Care!

Posted 7 months ago

“The cot arrived well packaged and extremely quickly after placing our order (next afternoon), with lots of communications during the process. Highly recommended.”

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Posted 7 months ago

Hello, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your cot arrived quickly and well packaged, and we appreciate your recognition of our communication throughout the process.

Posted 7 months ago

“Excellent quality,gits perfect, delivered on time”

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Posted 7 months ago

Hello, Thank you so much for your amazing 5-star review, Georgia! We’re delighted to hear that you found the quality excellent, the fit perfect, and that your order was delivered on time. We truly appreciate your kind words.

Posted 7 months ago

“Great experience, easily browsed and ordered. They had a great selection. One thing i liked is their dual products which is excellent if you need for both ends of stair case.”

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Posted 7 months ago

Hello, Thank you for your fantastic 5-star review, Arslan! We’re thrilled to hear that you had a great experience browsing and ordering from us. Our selection is designed with our customers in mind, and it’s wonderful to know that you appreciated the dual products for both ends of the staircase. Your feedback is invaluable, and we really appreciate your support!

Posted 7 months ago

“Absolutely brilliant . Very sturdy and my 1 year loves it”

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Posted 7 months ago

Hello, Thank you so much for your amazing 5-star review, Pauline! We’re delighted to hear that you find our product absolutely brilliant and sturdy. It’s wonderful that your 1-year-old loves it! Your happiness is our top priority, and we truly appreciate your kind words. Thanks for choosing OliversBabyCare!

Posted 7 months ago

“Great baby gate. Looks really smart and a great price. Delivery was quick. Highly recommend”

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Posted 7 months ago

Hello, Thank you so much for your fantastic 5-star review, Josie! We’re delighted to hear you love your baby gate and that it arrived quickly. Your recommendation means the world to us, and we truly appreciate your kind words. Thanks for choosing Oliver Baby Care!

Posted 7 months ago

“my shopping experiencewas fab , the ladies on the shop floor was fantastic . Shame it didn't go to the back office , the constant emails from one person about the balance was very distressing after being told that my purchase was ok to be paid of as and when . The emails was at least fortnightly telling me how I had a outstanding balance asking me to pay it off so my product could be sent out as it was in there store .”

Helpful Report

Posted 7 months ago

Hello, Thank you for taking the time to share your experience with us! We're so glad to hear that your shopping experience in-store was fantastic and that our team made a positive impression. Thank you for choosing OliversBabyCare!

Posted 7 months ago

“Good quality product. We bought the learning tower and love the scandi look and feel. Folds away easily. Only downside is the instructions to assemble weren’t easy to follow and not very clear.”

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Posted 7 months ago

Hello, Thank you for your thoughtful 4-star review! We’re so glad to hear that you love the quality and design of the learning tower. We appreciate your feedback regarding the assembly instructions, and we'll certainly take it into consideration for the future. Your satisfaction is important to us, and we’re here to help if you have any further questions. Thanks for choosing Oliver Baby Care!

Posted 7 months ago

“A bit fiddly but I Mavivered it. All fine now.”

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Posted 7 months ago

Hello, Thank you for your great 4-star review, John! We appreciate your feedback and are glad to hear that you managed to get everything sorted out. If there's anything we can do to make your experience even better, please let us know. Thanks for choosing OliversBabyCare!

Posted 7 months ago

“So far so good. product not damaged. i wish it was a bit stronger plastic tho, will see how lasting it is. but at the moment im happy where i am”

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Posted 7 months ago

Hello, Thank you for your thoughtful 5-star review, Alex! We're glad to hear that your product arrived undamaged and that you're currently happy with it. We appreciate your feedback regarding the plastic strength, and it’s great to know you’ll be keeping an eye on its longevity. Your support means a lot to us!

Posted 7 months ago

“Really love my insulated travel mug. It’s so lightweight yet has a good capacity. Got it in the sale at a great price. Excellent communication from seller. Would highly recommend.”

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Posted 7 months ago

Hello, Thank you for your incredible 5-star review, Linda! We’re so happy to hear that you love your insulated travel mug and found it to be both lightweight and spacious. It’s great to know you snagged it at a fantastic price, too! We strive for excellent communication and are glad you felt that was reflected in your experience. Your recommendation means the world to us! We appreciate your support!

Posted 7 months ago

“I would not recommend Olivers Baby World to anyone.. I ordered 2 babygates, I had an email saying fed ex had successfully delivered my parcel and on the email showed a cardboard box at the front of my property, on a main road, in clear view of anyone walking or driving past. Unfortunately my parcel wasn't there and it had probably been stolen. I contacted Olivers Baby World, they stated that this problem was with Fed ex not them and I should contact fed ex. I contacted fed ex, they said it was Olivers Baby Worlds fault as they do not specify that any deliveries from them are only to be delivered to a person or a neighbour. I went back to and fro to both companies numerous times between fed ex and them. I had to keep chasing Olivers Baby world as a few times they didn't acknowledge my emails. I eventually got a refund back from them but this was harder work than needed. The point is, regardless of who's fault it is that my parcel was dumped in a silly place and stolen, it certainly isn't the customers fault but I feel Olivers Baby world didn't want to know. Why they couldn't have communicated with the delivery company (like other company's would) themselves instead of having me argue with them is beyond me. They also have an obligation to gwt the item to me. The time taken from the delivery of the baby gates to actually getting a refund was almost 4 weeks. Their customer service leaves a lot to be desired for, communication skills are very poor. I feel this situation could have been handled so much better.”

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Posted 7 months ago

“Very pleased with product and quick delivery”

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Posted 7 months ago

Hello, Thank you so much for your fantastic 5-star review, Philly! We’re delighted to hear that you’re pleased with the product and our quick delivery. Your satisfaction is our top priority, and your feedback truly brightens our day! We appreciate your support!

Posted 7 months ago

“I haven’t received my order and not sure how to get my money back. Please advise!”

Helpful Report

Posted 7 months ago

Hi Andrada, Thank you for reaching out to us. We're really sorry to hear that you haven't received your order yet and completely understand your concern. Please contact our customer service team at info@oliversbabycare.co.uk, and they'll be more than happy to assist you. We appreciate your patience and look forward to resolving this for you soon. Kind regards, Olivers BabyCare

Posted 7 months ago

OliversBabyCare is rated 4.7 based on 2,557 reviews