OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,726 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

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“Fast delivery, product in good condition. No complaints.”

Helpful Report

Posted 3 weeks ago

Hi Fiona, Thank you for taking the time to leave feedback. We’re really glad you had a positive experience and that the delivery was fast and the product arrived in good condition. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 3 weeks ago

Hi Fiona, Thank you for taking the time to leave feedback. We're glad to hear the delivery was fast and the product arrived in good condition. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 6 days ago

“Prompt service, delivered very quickly and is exactly what we needed.”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for taking the time to share your positive feedback. We’re really happy to hear the service was prompt and the product is exactly what you needed. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 3 weeks ago

“Excellent delivered next day Bought safety gate for a external door does the job brilliant”

Helpful Report

Posted 3 weeks ago

Hi Donna, Thank you for taking the time to leave feedback. We’re really glad to hear the safety gate arrived quickly and is doing the job brilliantly. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 3 weeks ago

“Ordering was straightforward. The stair gate was as shown on the website. Delivery was prompt. Great service from Oliver’s Baby Care”

Helpful Report

Posted 4 weeks ago

Hi Melanie, Thank you for taking the time to leave feedback. We’re really glad the order was straightforward, the stair gate matched the website, and delivery was prompt. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“Very happy with the item ordered and speedy delivery”

Helpful Report

Posted 4 weeks ago

Hi Hazel, Thank you for the great feedback. We’re really glad you’re happy with the item and the speedy delivery. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“Let down by their courier Federal Express who said they had tried to deliver but had not. I let Oliver’s know this in 3 occasions but only received one reply despite frequent emails Has to purchase another stair gate as needed for the weekend Finally arrived over a week after purchasing and paying for 3-5 day shipping No apology or offer from Oliver Disappointed”

Helpful Report

Posted 4 weeks ago

Thank you for your review, and I’m really sorry to hear about your experience. We completely understand how frustrating this must have been, especially when you needed the stair gate in time for the weekend. I’m also sorry to hear that you felt communication from us was lacking — that’s certainly not the level of service we aim to provide. Having reviewed your order, it was placed on Sunday 5th April (Easter Sunday) and processed and dispatched on the next working day, Monday 7th April. As the Easter Bank Holiday weekend is not classed as working days, this did impact both processing and courier timeframes. The delay itself was unfortunately with the courier, who advised that delivery attempts were made on the 8th and 9th, with the parcel then successfully delivered on the 13th. We appreciate this is not the experience you expected, particularly after paying for a quicker delivery service. That said, we fully recognise this does not change the inconvenience caused, especially as you had to purchase an alternative in the meantime. We’re also sorry if our earlier communication did not properly reflect the situation or provide the reassurance you needed. If there’s anything further we can do to help, please don’t hesitate to get in touch with us directly — we’d be more than happy to assist.

Posted 3 weeks ago

“Brilliant! Saw this narrow & tall stair gate on the website. Perfect size for our caravan to keep our dogs inside but see they are okay. Quick delivery and great price. Definitely recommend.”

Helpful Report

Posted 4 weeks ago

Hi Karen, Thank you for taking the time to leave feedback. We’re really glad the stair gate fits your caravan, keeps your dogs safe, and that delivery was quick and the price was good. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“Lovely, well made gates. Delivery was prompt - thank you for a great service.”

Helpful Report

Posted 1 month ago

Hi Sade, Thank you for the lovely feedback. We’re really glad you’re happy with the gates and that delivery was prompt. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“5/5 Really lovely item & excellent service.”

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Posted 1 month ago

Hi Beverley, Thank you for your lovely 5/5 review. We’re really glad you enjoyed the item and the service. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“Such helpful staff, that will help you fit car seats into your car so that you know they are fitted correctly!”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you for the lovely feedback. We’re really glad our team could help you fit the car seats and ensure they’re fitted correctly. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“All went well. Good quality and great value for money”

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Posted 1 month ago

“Easy to assemble and sturdy”

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Posted 1 month ago

“Due to maxi Cosi bringing out a new version of the seat we required with a nearly identical name we ordered the wrong model but the team in the shop were brilliant in ensuring we got the correct seat”

Helpful Report

Posted 1 month ago

Hi Matt, Thank you for taking the time to leave feedback. We’re really glad our team could help you get the correct seat despite the mix-up with the new model. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Very wuick delivery and very quick resolution of a priblem related to damaged goods. However the baby gate was to go on a partition wall and was so powerful it has loosened the board of the wall so cant use it !”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you for the feedback. We’re glad the delivery and resolution were quick, but I’m really sorry to hear the gate caused damage to your partition wall. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Arrived safely. Not given to my newborn grandson yet.But I'm sure he will love it.”

Helpful Report

Posted 1 month ago

Hi Sally, Thank you for the fantastic feedback! We're glad it arrived safely and we're sure your grandson will love it too. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Great prompt delivery but the product description was wrong so I ordered the wrong car seat. Have been able to return it though so as long as a refund is processed I will be happy although the return is at my expense”

Helpful Report

Posted 1 month ago

We’re really pleased to hear that your order arrived promptly, but we’re sorry to hear that the product wasn’t the one you were expecting. As mentioned previously, the product description is correct in terms of compatibility — the Maxi-Cosi Pearl 360 Slide Pro Car Seat is only compatible with the Maxi-Cosi FamilyFix Slide Pro ISOFIX Base (BSR16380BAS), and not the Maxi-Cosi FamilyFix 360 Pro ISOFIX Base with SlideTech (BSR14856). We do appreciate, however, that the similarities in product names across the range can make this confusing when choosing the right setup. We’re glad to hear that you’ve been able to return the item. Once it has been received back with us and checked over, your refund will be processed in line with our returns policy. If you’d like any help selecting the correct car seat and base combination, we’d be more than happy to assist and make sure you get exactly what you need. Kind Regards, OliversBabyCare

Posted 1 month ago

“Product was delivered fast. Ordered on a Saturday, arrived the following day.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the fantastic feedback! We’re glad your order arrived so quickly. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Really rate this company. Great prices, really fast delivery and really personal customer services.”

Helpful Report

Posted 1 month ago

Hi Reece, Thank you for the fantastic feedback! We’re thrilled you’re happy with our prices, fast delivery, and personal service. If there’s anything else we can help with, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Perfect throughout exceptional comms, product and service! Product purchased for our granddaughters birthday coming soon she’s going to love it especially with all the accessories I can see her alongside her mam with her baby sister in her egg pram 5* Thank you”

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Posted 1 month ago

Hi Terry, Thank you for the fantastic 5-star review! Wishing your granddaughter a wonderful birthday—she’ll love it with all the accessories! Kind regards, Team OliversBabyCare

Posted 1 month ago

“Fantastic experience with OliversBabyCare. I am not sure what happened at the time of ordering but my orders were processing when they said they weren't meaning I ended up with 3 orders having only wanted one. Emma was fantastic and managed to get the whole situation rectified and I am just waiting on the return of my funds which should be this week. Great delivery and very quick as well. Will happily use them again.”

Helpful Report

Posted 1 month ago

Hi Tom, Thank you for the fantastic feedback! We’re glad Emma could get everything sorted and that the delivery was quick. If you need any further help, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

OliversBabyCare is rated 4.7 based on 2,726 reviews