OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,657 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As advertised. Tall strong gate. Arrived well packaged. Fits narrow door frame well.”

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Posted 4 weeks ago

Thank you for your wonderful review. We’re glad the tall strong gate arrived well packaged and fits narrow door frame well. Kind regards, Team OliversBabyCare

Posted 2 weeks ago

“The order was processed as soon as I made the payment and dispatch done the following day, I was impressed by the efficiency I was constantly notified of the delivery and a second attempt made by your driver since we were closed on the first day of delivery, really loved the patience and time consciousness. I'll definitely shop with you again and refer you to others!”

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Posted 1 month ago

Thank you, Cynthia, for your wonderful review. We appreciate your support. Kind regards, Team OliversBabyCare

Posted 4 weeks ago

“Fast delivery , great price and well packaged”

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Posted 1 month ago

Thank you, Steve, for your wonderful review. We’re delighted you’re happy with fast delivery, great price, and well-packaged items. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 2 weeks ago

“Really easy shopping experience. Extremely impressed with the delivery time, I ordered and received it within less than 24hrs.”

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Posted 1 month ago

Thank you, Bekki, for your wonderful review. We’re thrilled you had a seamless shopping experience and that delivery was within 24 hours. We appreciate your support and look forward to serving you again. Kind regards, Team OliversBabyCare

Posted 2 weeks ago

“Excellent service. Arrived next day in the rush up to Christmas. Website is easy to navigate too. Very pleased!”

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Posted 1 month ago

Thank you, Tracey, for your wonderful review. We’re thrilled you had excellent service and that the delivery arrived next day during the Christmas rush, and that you found the website easy to navigate. We appreciate your support and look forward to serving you again. Kind regards, Team OliversBabyCare

Posted 2 weeks ago

“Great product x Delivery was on time”

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Posted 1 month ago

Thank you, Elizabeth, for your kind words. We’re thrilled you’re enjoying OliversBabyCare and that delivery was on time. If there’s anything else you need, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Excellent. Competitive prices and speedy delivery.”

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Posted 1 month ago

Thank you, Gillian, for your kind words. We’re thrilled you were pleased with the competitive prices and speedy delivery. If there’s ever anything else you need, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Good good good”

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Posted 1 month ago

Thank you, Natalia, for your kind words. We're thrilled you had a great experience. If there's anything else you need, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Thank you”

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Posted 1 month ago

Thank you, Donna, for your kind words. We’re glad you enjoyed your experience. If there’s anything else you need, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“So pleased with my baby gate as have a narrow door way & this gate is perfect,,excellent service & nxt day delivery…merry Christmas to you all xx”

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Posted 1 month ago

Thank you, Lisa, for your kind words. We’re thrilled you’re happy with the gate, and that you had excellent service and next-day delivery. Wishing you and your family a wonderful Christmas. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Unfortunately I am unable to review this product as we still haven't received it. FedEx have failed to deliver this item on several occasions.”

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Posted 1 month ago

“Ми задоволені покупкою в магазині OliversBabyCare.Рекомендуємо.”

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Posted 1 month ago

Thank you for your warm feedback, Mariia! We are glad that you liked the purchase. If you need anything else, please contact us. Best regards, The OliversBabyCare Team

Posted 1 month ago

“Gate is perfect struggled to find the right one for the narrow doorway with a good height but this one is perfect. Thanks”

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Posted 1 month ago

Thank you, John, for your kind words. We’re thrilled the gate fits perfectly in your narrow doorway. If you need any other help, we’re here for you. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Ease of use on the website”

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Posted 1 month ago

Thank you, Maggie, for taking the time to leave feedback. We’re glad you found the website easy to use. If you need any help, just let us know. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Excellent service and quality”

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Posted 1 month ago

Thank you, Linda, for your kind words. We’re thrilled you’re happy with the service and quality. We’ll pass your praise on to the team. Kind regards, Team OliversBabyCare

Posted 1 month ago

“Great item and does the job really well. Fast delivery. Thank you very much”

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Posted 1 month ago

Thank you, Sarah, for your kind words. We’re thrilled you’re happy with the item and that the delivery was fast. Kind regards, Team OliversBabyCare

Posted 1 month ago

“excellent , quick delivery”

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Posted 1 month ago

“Fast delivery.”

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Posted 1 month ago

Thank you for sharing your feedback. We’re glad to hear the delivery was fast and that you’re happy with OliversBabyCare. Kind regards, Team OliversBabyCare

Posted 1 month ago

“good service”

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Posted 1 month ago

“Outstanding - I would not typically write a review but purchase experience with Olivers BabyCare absolutely warrants a shout. I ordered a Saluki Tall & Narrow Safety Gate which is great and solved the challenge that we had perfectly. But it was the very impressive service that I want to highlight. I ordered the Safety gate online and looked forward to it being delivered the following day. But to my dismay I received an email later to confirm that the item had arrived and was ready for collection - in Peterborough which is about a 3 hour drive from my house. I checked the order and I had checked the box to collect rather than deliver- 100% my mistake. I called the customer services to explain the issue anticipating a few discussions with various people on the team and an additional payment for the delivery (which would have absolutely been justified being my fault) - I spoke with a lovely lady named Emma (sorry I didn't collect the surname), she was very understanding, took a few minutes to confirm the delivery address and then confirmed next day delivery had been arranged and it would be with hopefully in the morning. Next day it arrived at my door just before 10am and my brother and I successfully installed the gate in my sons room. This level of customer service is, in my opinion, exceptional and much appreciated - keep doing what you are doing, it really does make a difference and should be applauded. Thank you Emma :)”

Helpful Report

Posted 1 month ago

Thank you so much for sharing your feedback, Philip. We’re thrilled to hear the Saluki Tall & Narrow Safety Gate fits well and that Emma could turn a hiccup into a positive delivery experience. We’ll be sure to pass your kind words to her and the team. Kind regards, Team OliversBabyCare

Posted 1 month ago

OliversBabyCare is rated 4.7 based on 2,657 reviews