OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,815 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted when this Babymore MeMore V2 carrycot and pram arrived the day after I ordered it. My daughter and I assembled it without a problem. It looks smart and moves smoothly. Once folded, it is light enough to easily lift into the car.”

Helpful Report

Posted 4 months ago

Hi Marian, Thank you for taking the time to leave feedback. We’re really glad you’re delighted with the Babymore MeMore V2 carrycot and pram, that assembly was easy, and that it looks smart, moves smoothly, and folds so you can lift it easily into the car. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Lovely changing bag, really pleased with it. Also great price and very prompt delivery”

Helpful Report

Posted 4 months ago

Hi Joanne, Thank you for taking the time to leave feedback. We’re really glad you’re pleased with the changing bag, and that you found it great value with prompt delivery. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Excellent quality and bargin for the price.”

Helpful Report

Posted 5 months ago

Hi Adelle, Thank you for taking the time to leave feedback. We’re really glad you feel the quality is excellent and that you found it a bargain for the price. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 months ago

“The baby playpen is a really good quality and a reasonable price. I like how multi functional it is. It arrived quickly and well packaged. Thank you 😊”

Helpful Report

Posted 5 months ago

“I recently received a baby gate extension piece, and I am very happy with both the product and the overall experience. The extension fits perfectly with the gate. What really stood out was the excellent service and communication. I was kept informed throughout, and any questions I had were answered quickly and clearly by Emma, which made the whole process easy and stress-free.”

Helpful Report

Posted 5 months ago

Hi Tracey, Thank you for taking the time to leave feedback. We’re really glad the extension fits perfectly and that you were happy with the service and communication, especially Emma’s help. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Customer service isn’t great / lacking! Ordered a changing table and the next day the order was marked as complete, so thought this was a great sign! However it’s now been 12 days since the order was placed and I haven’t received delivery. I asked if there was a way to track/ get an ETA and was just simply told delivery would be 5-10 days from ordering. We’re now at 10 working days and still no news on delivery or any contact from a courier! I chose to order from here to support a smaller business rather than somewhere like John Lewis but in hindsight I probably have stuck to what I know!”

Helpful Report

Posted 5 months ago

Hi there, I’m really sorry to hear about the delay and the lack of updates—that’s not the experience we want for you. Please share your order number and we’ll fast-track an investigation with the courier and provide you with an ETA or alternatives as needed. If you’d prefer, you can contact us directly at info@oliversbabycare.co.uk with your details and we’ll take it from there. We appreciate your patience and we’ll work to make this right as quickly as possible. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Very professional, quick delivery, overall a good experience!”

Helpful Report

Posted 5 months ago

Hi Eva, Thank you for taking the time to leave feedback. We’re really glad you had a professional experience and that delivery was quick. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“It was very nice experience with this company. I ordered Nia stroller and I received it the following day that I placed the order. The parcel was in a very good condition. I recommend to buy in this shop.”

Helpful Report

Posted 5 months ago

Hi Francesca, Thank you for taking the time to leave feedback. We’re really glad you had a nice experience, that the Nia stroller arrived the next day, and that it was in good condition. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Fast delivery, product in good condition. No complaints.”

Helpful Report

Posted 5 months ago

Hi Fiona, Thank you for taking the time to leave feedback. We’re really glad you had a positive experience and that the delivery was fast and the product arrived in good condition. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

Hi Fiona, Thank you for taking the time to leave feedback. We're glad to hear the delivery was fast and the product arrived in good condition. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Prompt service, delivered very quickly and is exactly what we needed.”

Helpful Report

Posted 5 months ago

Hi John, Thank you for taking the time to share your positive feedback. We’re really happy to hear the service was prompt and the product is exactly what you needed. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Excellent delivered next day Bought safety gate for a external door does the job brilliant”

Helpful Report

Posted 5 months ago

Hi Donna, Thank you for taking the time to leave feedback. We’re really glad to hear the safety gate arrived quickly and is doing the job brilliantly. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Ordering was straightforward. The stair gate was as shown on the website. Delivery was prompt. Great service from Oliver’s Baby Care”

Helpful Report

Posted 5 months ago

Hi Melanie, Thank you for taking the time to leave feedback. We’re really glad the order was straightforward, the stair gate matched the website, and delivery was prompt. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Very happy with the item ordered and speedy delivery”

Helpful Report

Posted 5 months ago

Hi Hazel, Thank you for the great feedback. We’re really glad you’re happy with the item and the speedy delivery. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Let down by their courier Federal Express who said they had tried to deliver but had not. I let Oliver’s know this in 3 occasions but only received one reply despite frequent emails Has to purchase another stair gate as needed for the weekend Finally arrived over a week after purchasing and paying for 3-5 day shipping No apology or offer from Oliver Disappointed”

Helpful Report

Posted 5 months ago

Thank you for your review, and I’m really sorry to hear about your experience. We completely understand how frustrating this must have been, especially when you needed the stair gate in time for the weekend. I’m also sorry to hear that you felt communication from us was lacking — that’s certainly not the level of service we aim to provide. Having reviewed your order, it was placed on Sunday 5th April (Easter Sunday) and processed and dispatched on the next working day, Monday 7th April. As the Easter Bank Holiday weekend is not classed as working days, this did impact both processing and courier timeframes. The delay itself was unfortunately with the courier, who advised that delivery attempts were made on the 8th and 9th, with the parcel then successfully delivered on the 13th. We appreciate this is not the experience you expected, particularly after paying for a quicker delivery service. That said, we fully recognise this does not change the inconvenience caused, especially as you had to purchase an alternative in the meantime. We’re also sorry if our earlier communication did not properly reflect the situation or provide the reassurance you needed. If there’s anything further we can do to help, please don’t hesitate to get in touch with us directly — we’d be more than happy to assist.

Posted 5 months ago

“Brilliant! Saw this narrow & tall stair gate on the website. Perfect size for our caravan to keep our dogs inside but see they are okay. Quick delivery and great price. Definitely recommend.”

Helpful Report

Posted 5 months ago

Hi Karen, Thank you for taking the time to leave feedback. We’re really glad the stair gate fits your caravan, keeps your dogs safe, and that delivery was quick and the price was good. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Lovely, well made gates. Delivery was prompt - thank you for a great service.”

Helpful Report

Posted 5 months ago

Hi Sade, Thank you for the lovely feedback. We’re really glad you’re happy with the gates and that delivery was prompt. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“5/5 Really lovely item & excellent service.”

Helpful Report

Posted 5 months ago

Hi Beverley, Thank you for your lovely 5/5 review. We’re really glad you enjoyed the item and the service. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Such helpful staff, that will help you fit car seats into your car so that you know they are fitted correctly!”

Helpful Report

Posted 5 months ago

Hi Rachel, Thank you for the lovely feedback. We’re really glad our team could help you fit the car seats and ensure they’re fitted correctly. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“All went well. Good quality and great value for money”

Helpful Report

Posted 5 months ago

“Easy to assemble and sturdy”

Helpful Report

Posted 5 months ago

OliversBabyCare is rated 4.7 based on 2,815 reviews