OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,764 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

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“Very fast order fulfillment, everything went smoothly, customer reviews are in line with product expectations”

Helpful Report

Posted 4 months ago

Thank you for your review, Roksana. We’re glad to hear everything went smoothly and that our product expectations align with customer feedback. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Easy to access website, purchase simple with a quick delivery. Many thanks”

Helpful Report

Posted 4 months ago

Thank you for your review, Tracy. We’re glad you found the website easy to access, the purchase simple, and the delivery quick. If you need anything else, we’re here to help. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Really nice carrier, well made, delivery was very fast - ordered monday morning and arrived the next day with standard”

Helpful Report

Posted 4 months ago

“I ordered a wardrobe on 22 January and despite repeatedly chasing (around 15 emails), it was never delivered. I was continually given generic responses saying delivery would be within 5–10 working days, which never happened. I was repeatedly told to contact Obaby regarding delivery, but Obaby then said they could not give me any information as it was confidential between them and OliversBabyCare. This resulted in conflicting information and no clear accountability. At one point I was told the item had been dispatched, then later this appeared not to be the case. There was no clear communication, no accurate updates, and no apology. After weeks of chasing, I was eventually offered a refund instead of the product. This was a very stressful and frustrating experience, and I would not recommend based on the lack of communication and failure to deliver.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, and we sincerely apologise for the frustration and inconvenience this has caused. Please note that the Obaby Stamford Wardrobe is delivered directly from the supplier, and the typical delivery period is 5-10 working days. We completely understand your frustration, and we want to reassure you that our team always acts on your behalf to liaise with Obaby directly. We do not recommend contacting them directly, as we handle all communication with the supplier for you to ensure a smooth process. We are also sorry for the confusion caused by the dispatched email. The email you received was automatic, generated after we processed your order over to Obaby for fulfilment. We understand how important accurate updates are, and we truly regret the lack of clear communication you experienced. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help. Best regards, The Olivers BabyCare Team

Posted 4 months ago

“A bargain, £2.99! A basic well-made product although it is doesn't cut evenly, in contrast to a plastic hand-held hand blender comprising a metal miller which I cannot find in the shops. Delivery is precisely on the day specified. Organic food at its best, and you can decide the quantity/choice of foods to mill. The miller is also cheaper than a noisy electric blender. Olivers BabyCare is the perfect 'one-stop shop' for me, thank you.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review. We’re delighted you’re happy with Olivers BabyCare and the value it offers, and glad the delivery was on time. If you need any help or have questions, we’re here for you. Kind regards, Team OliversBabyCare

Posted 4 months ago

“I have used Olivers Baby Care several times, both online and in person. The shop is well-laid out and the staff are very knowledgeable and helpful. My online purchases have been as described and have arrived on time. I would recommend Olivers Baby Care.”

Helpful Report

Posted 4 months ago

Thank you, Belinda, for your wonderful review. We’re delighted you had a positive experience both in-store and online, and that your purchases arrived as described and on time. If you need any help in the future, we’re here for you. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Very good service and just opened and put in car my grandchildren love it”

Helpful Report

Posted 4 months ago

Thank you for your lovely review, Gill. We’re delighted you’re happy with the service and that it’s already bringing joy to your grandchildren. If you need any help in the future, we’re here for you. Kind regards, Team OliversBabyCare

Posted 4 months ago

“My item was delivered quickly I was really happy with that, but unfortunatly it was too small to fit my doorframe.”

Helpful Report

Posted 5 months ago

Thank you for your review, Collette. We’re glad the delivery was quick, though we’re sorry the item was too small for your doorframe. If you’d like to arrange an exchange or return, or need sizing help, we’re here to assist. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Had to order a new car seat in a hurry and got a really good deal, the seat arrived the next day! Very happy”

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Posted 5 months ago

Thank you, Michael, for the wonderful review. We’re thrilled you found a great deal and that the car seat arrived the next day. If you need any help in the future, we’re here to help. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Everything was super. Thank you so much for such quick delivery and service.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review, Ulrich. We’re thrilled you’re happy with the quick delivery and service. If you ever need anything, we’re here to help. Kind regards, Team OliversBabyCare

Posted 4 months ago

“The product and the delivery were good. My issue was with the customer service. I ordered in the evening and less than 5 minutes later, I emailed them requesting to change the colour as the recipient of the buggy did not like the colour. I received an email back to say that this was not possible andcthat if i wanted to exchange it, i would have to return the one already sent at my own cost. This provedcto be too expensive and i was stuck with ancunwanted buggy. It would help to allign the operations and customer services activity to better meet customers needs.”

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Posted 5 months ago

“Fantastic car seat. Website was easy to use m super fast delivery. Can't fault the service at all”

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Posted 5 months ago

Thank you for your lovely review, Jessica. We’re thrilled you’re happy with the car seat and our fast delivery. If you need anything else, we’re here for you. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Have been searching for a slim baby gate for ages and came across OliversBabyCare, Fits perfect and very sturdy and good height for my tall toddler :) great purchase:)”

Helpful Report

Posted 5 months ago

Thank you for your lovely review, Rachael. We’re thrilled to hear the gate fits perfectly, is sturdy, and suits your tall toddler so well. If you need any help or have questions, we’re here to help. Kind regards, Team OliversBabyCare

Posted 4 months ago

“Reordered from Oliver’s as always has exceptional customer service and competitive prices. We are lucky to live locally to the store and have always found the help in store second to none. Gate ordered for 2nd set at Grandparents house, having already used these gates previously. The design is great, not intrusive, easy to use.”

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Posted 5 months ago

Thank you, Natasha, for your wonderful review. If you need anything else, we’re here to help. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Great service and amazing product.”

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Posted 5 months ago

Thank you, Allie, for your wonderful review. We’re so glad you enjoyed the service and product. If you need anything else, we’re here to help. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Great dpeedy delivery item packed well only problem one of the bars came away have pushed it back into position for now .”

Helpful Report

Posted 5 months ago

Thanks so much for taking the time to leave a review – we’re really pleased to hear your order arrived quickly and was well packed. We’re sorry to hear about the bar coming away. Please do reach out to us at info@oliversbabycare.co.uk with a few details (and a photo if possible), and our team will be more than happy to help get this sorted for you as quickly as possible. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Fantastic, quick delivery and great prices. Very easy to shop with. Thank you ☺️”

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Posted 5 months ago

Thank you, Debra, for your wonderful review. We’re glad you found delivery quick, prices great, and shopping easy. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Absolutely fine. Order recieved on time and no issues which is great to be honest. What else is important I guess!”

Helpful Report

Posted 5 months ago

Thank you, Greg, for your wonderful review. We’re glad your order arrived on time and there were no issues. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

“First time I’ve come across Oliver’s baby care and I’ll be back. Great and quick response to a query I had. Product delivery next day too! Really appreciated. Thank you x”

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Posted 5 months ago

Thank you, Lauren, for your wonderful review. We’re glad you found our response quick and the delivery next day. Kind regards, Team OliversBabyCare

Posted 5 months ago

“Excellent, order was shipped so fast.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review. We’re glad your order shipped so fast. If you need anything else, just let us know. Kind regards, Team OliversBabyCare

Posted 5 months ago

OliversBabyCare is rated 4.7 based on 2,764 reviews