OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,556 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Great product, priced reasonably and arrived perfectly to time.”

Helpful Report

Posted 3 months ago

Hello, Thank you so much for your excellent 5-star review, Mark! We're thrilled to hear that you found our product to be great and reasonably priced, and that it arrived right on time. Your feedback means a lot to us! Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“I can not fault Olivers baby care. Delivery was quick. I stupidly ordered the wrong item and unable to send it back due to binning the box (new mum and lack of sleep).”

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Posted 3 months ago

Hello, Thank you for your wonderful 5-star review, Jamie! We're so glad to hear that you've had a great experience with us. Being a new mum can be quite the challenge, and we're here to support you. If you ever need assistance in the future, don’t hesitate to reach out! Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Fast delivery always kept me updated good product”

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Posted 3 months ago

Hello, Thank you for your wonderful 5-star review, Michael! We're pleased to hear that you experienced fast delivery and appreciated our updates. It means a lot to us that you are happy with the product as well. Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“I haven’t opened it yet as it’s my grandson birthday gift so still waiting to use but nice quick deliver”

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Posted 3 months ago

“Fast, and item is perfect”

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Posted 3 months ago

Hello, Thank you for your wonderful 5-star review, Lorraine! We're so glad to hear that your item arrived quickly and that it's perfect for your needs. Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Quick delivery, a replacement mattress. Looks great”

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Posted 3 months ago

Hello, Thank you for your fantastic 5-star review, Sara! We're delighted to hear that your replacement mattress arrived quickly and that it looks great. Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“We have bought a few items from Olivers for our baby now including our Pram Bundle in-store and a play gym online. Both are experiences I can not fault. Staff are lovely in store and when we had an item missing in the Bundle, they arranged the item to be issued to us from Silver Cross directly within a week and we were given phone calls updates to keep us in the loop. Can not fault them and would highly recommend.”

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Posted 3 months ago

Hello, Thank you so much for your glowing 5-star review, Bethany! We're thrilled to hear that both your in-store and online experiences were seamless, and that our team was able to assist you with the missing item so promptly. Your recommendation means a lot to us! Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Item arrived very quickly, exactly as described easy to install, fantastic product”

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Posted 3 months ago

Hello, Thank you for your fantastic 5-star review, Alison! We're thrilled to hear that your item arrived quickly and was just as you expected, and that you found it easy to install. Your kind words about our product mean a lot to us! Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Perfect. Speedy delivery and high quality product”

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Posted 3 months ago

Hello, Thank you for your amazing 5-star review, Beverley! We're thrilled to hear that you received your order quickly and that you're happy with the quality of the product. Your feedback means the world to us! Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Very good except I found putting the gates on hard as you have to screw them evenly to get it to shut properly”

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Posted 3 months ago

Hello, Thank you for your thoughtful 5-star review, Amy! We're glad to hear that you think our product is very good. We understand that installing gates can sometimes be a bit tricky, and we appreciate your feedback about the adjustment process. Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Excellent, delivery was really smooth and quick. The item was in perfect condition and is exactly as described on the website. :)”

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Posted 3 months ago

Hello, Thank you so much for your fantastic 5-star review, Hattie! We're delighted to hear that your delivery was smooth and quick, and that the item arrived in perfect condition just as described. Best wishes from everyone at Oliver's Baby Care!

Posted 3 months ago

“Not a great experience, unhelpful and poor customer service, and very costly if have to return an item. Poor communication when dealing with anyone. Won’t be returning in the future.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We are sorry to hear you were unhappy with your experience. For clarity, we do not provide free returns, and this is outlined in our returns policy. We always aim to offer helpful and clear communication, and we are sorry if you feel we did not meet this standard on this occasion. If you’d like to discuss your experience further or need any assistance, please feel free to reach out to our customer service team at info@oliversbabycare.co.uk. We appreciate your feedback and hope to improve moving forward. Best regards, OliversBabyCare

Posted 3 months ago

“I can't recommend solely on the basis of my experience with customer services. I received a defective babygate that would not latch. Fairly dangerous should that result in a child falling down the stairs! I provided clear photgraphic evidence of the fault. I was asked to self repair, which is a little much right out of the box. I had to persist in pointing out I am fully entitled to a refund under the Consumer Rights Act at least 4 times before giving up and moving to a PayPal claim. Demonstrated a complete lack of awareness or unwillingness to undertake their responsibly for refund and return costs for defective goods. Absolutely made it difficult for me to exercise my consumer rights. I genuinely wonder what the outcome would be if I didn't have PayPal protection.”

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Posted 3 months ago

“Excellent.”

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Posted 4 months ago

“Easy to order from website and order acknowledged quickly. Email regarding delivery replied to very quickly and item then delivered on time. Good price.”

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Posted 4 months ago

Hello, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website easy to navigate, and that your order was acknowledged and delivered on time. Your positive feedback on our pricing is greatly appreciated as well. Best wishes from everyone at Oliver's Baby Care!

Posted 4 months ago

“Extremely quick delivery and an excellent product. Very pleased.”

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Posted 4 months ago

Hello, Thank you for your fantastic 5-star review, Christine! We're so pleased to hear that you experienced extremely quick delivery and that you're happy with the product. Best wishes from everyone at Oliver's Baby Care!

Posted 4 months ago

“I ordered a car seat for my grandchild, I was in a rush and realised hours later that I'd made a mistake and ordered the wrong seat. I rang OliversBabyCare in a panic and had the most amazing and reassuring service. I can't emphasise enough how well staff handled the situation, they were efficient, kind and supportive in equal measure. I'd not used this business before but certainly would do so again and have no hesitation recommending it based on my own experience - I don't think I've ever had such good customer support before particularly as the problem was entirely down to me in the first place.”

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Posted 4 months ago

Hello, Thank you so much for your amazing 5-star review, Margaret! We're delighted to hear that our team was able to provide you with the supportive and efficient service you needed. Your reassuring experience means the world to us, and we're thrilled that you would recommend us based on your first experience. Best wishes from everyone at Oliver's Baby Care!

Posted 4 months ago

“Excellent product and did the job perfectly and the delivery was great”

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Posted 4 months ago

Hello, Thank you for your excellent 5-star review, John! We're so glad to hear that the product met your expectations and that the delivery was up to par. Best wishes from everyone at Oliver's Baby Care!

Posted 4 months ago

“Love it - nice quality and have finally found a seat that fits in our VW campervan”

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Posted 4 months ago

Hello, Thank you for your wonderful 5-star review, Burt! We're thrilled that you love the quality of our product and that it fits perfectly in your VW campervan. Best wishes from everyone at Oliver's Baby Care!

Posted 4 months ago

“The bed is sturdy and easy to assemble. Only problem was it arrived in 2 different colours. The supplier doesn't check the colours before sending the cots out. Now dealing with a 2 toned cot 😜”

Helpful Report

Posted 4 months ago

Hello Vanessa, Thank you for your review! We're glad to hear that you found the bed sturdy and easy to assemble. Feel free to reach out to our team regarding your order, info@oliversbabycare.co.uk Best wishes, OliversBabyCare

Posted 4 months ago

OliversBabyCare is rated 4.7 based on 2,556 reviews