OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,556 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service great products .”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful 5-star review, Sharon! We're thrilled to hear that you had a prompt service experience and loved our products. Your satisfaction means everything to us, and we’re here to help whenever you need! Warm regards, Team OliversBabyCare

Posted 1 month ago

“I bought this gate to stop my dogs escaping. I had a metal gate before but was very rusty but I wanted a gate that didn’t need screwing to the wall and wouldn’t rust. The only thing that I was a bit disappointed with was if I wanted it to open I had to screw the attachments that came with it to the wall which wasn’t a problem but it would of been nice if I could of opened it without having to use the attachments that I had to screw into the wall but that said it’s a lovely gate and I’m very pleased with it I would definitely buy again. Excellent delivery as well arrived a day early so was a bonus.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful 5-star review, Kathryn! We’re so pleased to hear that our gate is meeting your needs and that you appreciate the rust-resistant design. We understand the importance of convenience, and we’re always looking for ways to improve. Warm regards, Team OliversBabyCare

Posted 1 month ago

“Great and swift delivery. The product itself, narrow stair gate, does get stuck when opening and closing, not the best gate, but does a job.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your 5-star review, Avril! We appreciate your feedback on the narrow stair gate. While we're glad to hear that it fulfils its purpose, we understand that getting stuck can be an inconvenience. Your comments are valuable to us as we strive to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out! Warm regards, Team OliversBabyCare

Posted 1 month ago

“They were very kind and friendly on the phone when I inquired about my order, but it has been a week and my order has no sign of arrival/movement. I purchased from Olivers to support small business...however buying elsewhere would have resulted in the product being in my house next day...this will perhaps be delivered in 2 weeks? Really unfortunate. My son has needed a new cot all week and we're not close to having a new one. Won't be buying again from Olivers...”

Helpful Report

Posted 1 month ago

Certainly — here’s a revised version that highlights the delivery was made within the 5–10 working day window: --- Thank you for your feedback, and we’re sorry to hear you were disappointed with the wait. Your order was delivered directly from our supplier within the 5–10 working day timeframe clearly stated on our website at the time of purchase. We completely understand how frustrating any delay can feel, especially when the item is needed urgently, and we’re grateful you chose to support a small business like ours. If there’s anything else we can assist with, please don’t hesitate to get in touch.

Posted 1 month ago

“Great service, super quick and efficient. I was very impressed with the team and would absolutely order from Olivers BabyCare again!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your fantastic 5-star review, Emma! We're thrilled to hear that you were impressed with our team's service and efficiency. It's lovely to know that you plan to order from us again! If you ever need assistance or have any questions in the future, please feel free to reach out. Warm regards, Team OliversBabyCare

Posted 1 month ago

“Great delivery time. I woukd recommend Olivers”

Helpful Report

Posted 2 months ago

Hello, Thank you for your wonderful 5-star review, Lindsey! We're delighted to hear that you experienced great delivery time and that you'd recommend us. Warm regards, Team OliversBabyCare

Posted 1 month ago

“Great purchase. The stairgate fits well and does a good job stopping the grandson from climbing up the stairs”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic 5-star review, Lindsey! We’re thrilled to hear that the stairgate is doing a great job keeping your grandson safe from the stairs. Safety is our top priority, and your satisfaction means the world to us! If you have any questions or need further assistance, feel free to reach out. Warm regards, Team OliversBabyCare

Posted 1 month ago

“Well packed worth money paid received quickly and in good condition”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic 5-star review, Lawrence! We’re so glad to hear that your order was well packed, quickly delivered, and in great condition. We appreciate you taking the time to share your experience! Warm regards, Team OliversBabyCare

Posted 1 month ago

“Excellent service, competitive prices and prompt delivery.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic 5-star review, Heather! We're so glad you enjoyed our excellent service and found our prices competitive. Prompt delivery is something we strive for, so it's wonderful to hear we hit the mark for you. If you need any further assistance, please don't hesitate to get in touch! Warm regards, Team OliversBabyCare

Posted 1 month ago

“No free return, will not purchase again”

Helpful Report

Posted 2 months ago

Hello Cassandra, Thank you for your feedback. We're sorry to hear that our return policy didn’t meet your expectations. We strive to provide the best possible experience for our customers, and we appreciate your input as we continuously work on improving our services. We hope you'll consider giving us another chance in the future. Warm wishes, Team OliversBabyCare

Posted 1 month ago

“Great pricing and delivery was extremely quick! Would definitely recommend and would be happy to buy from here again”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your wonderful 5-star review, Nichola! We're thrilled to hear that you were pleased with our pricing and the quick delivery. Your recommendation means a lot to us. Warm regards, Team OliversBabyCare

Posted 1 month ago

“This is not your fault, but not really what I was looking for. I was looking for a basic safety barrier that I tightened up on the doorframe just for when my Granddaughter comes to stay. This wasn’t it. I’ve taken it to my local charity shop this morning hoping that its next owner can make better use of it. In the meantime I will continue my search. Thank you.”

Helpful Report

Posted 2 months ago

Hello Mary, Thank you for sharing your thoughts. We're sorry to hear that the product didn't meet your expectations for a basic safety barrier. We understand how important it is to have the right fit for your Granddaughter's safety. We wish you the best in your continued search! Warm wishes, Team OliversBabyCare

Posted 2 months ago

“My experience was good.”

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Posted 2 months ago

Hello, Thank you for your lovely 4-star review, Imogen! We're glad to hear that your experience was good. Your feedback is important to us, and we’re always striving to make it even better. Warm regards, Team OliversBabyCare

Posted 2 months ago

“Perfect fits amazingly to our pram the only thing I had to get for it separately was the new born wedge so baby isn't slouched which my other car seat had but other then that all is good.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic 5-star review, Hannah! We're delighted to hear that the fit is perfect for your pram. It's great to know that you've found a solution with the newborn wedge for added comfort! If you need any more support, we're here for you. Warm regards, Team OliversBabyCare

Posted 2 months ago

“Quick and easy to order”

Helpful Report

Posted 2 months ago

Hello, Thank you for your wonderful 5-star review, Sara! We're so pleased to hear that you found the ordering process quick and easy. Warm regards, Team OliversBabyCare

Posted 2 months ago

“Good price, swift and cheap (Free!) delivery. Thank you”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic 5-star review, Lawrence! We're thrilled to hear that you found our prices good and the delivery swift. Your support means a lot to us! Warm regards, Team OliversBabyCare

Posted 2 months ago

“Very pleased with our purchase. Item well packed & delivered on time.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your amazing 5-star review! We're thrilled to hear that you are pleased with your purchase and enjoyed the timely delivery and packaging. Your satisfaction means the world to us! Warm regards, Team OliversBabyCare

Posted 2 months ago

“Great quick and efficient service of very good products.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your amazing 5-star review! We're thrilled to hear that you experienced quick and efficient service along with our quality products. Your satisfaction means a lot to us! Warm regards, Team OliversBabyCare

Posted 2 months ago

“Hi. We have the sensor Mat a few days now and it appears to be working well. When we test it, everything functions as it should. However, after ordering and paying for the unit on your website I was subsequently charged an additional customs fee. I'm based in Ireland; the unit was order on your UK website; and I was charged a delivery fee reflecting the Irish delivery address when ordering, so I was surprised to be charged additionally - prior to the item being delivered. Regards, James”

Helpful Report

Posted 2 months ago

“great product well packed delivered very quick”

Helpful Report

Posted 2 months ago

Hello, Thank you for your amazing 5-star review! We're thrilled to hear that you found our product great, well packed, and delivered quickly. Your satisfaction means the world to us! Warm regards, Team OliversBabyCare

Posted 2 months ago

OliversBabyCare is rated 4.7 based on 2,556 reviews