Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 217,839 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 217,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 18th March 2026

6069

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy website to navigate!”

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Posted 3 weeks ago

“Website was easy to use sort order with no problems”

Oliver Bonas 5 star review on 20th February 2026

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Posted 3 weeks ago

“The website is easy to navigate and the shopping process was smooth”

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Posted 3 weeks ago

“Website easy to navigate with straight forward checkout … SIMPLS”

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Posted 3 weeks ago

“It is very easy to come for one thing and leave with more :)”

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Posted 3 weeks ago

“Super as always!”

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Posted 3 weeks ago

“the whole experience was great”

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Posted 3 weeks ago

“Bought multiple pairs as birthday gifts Lovely socks, very soft to wear and the leopard print is gorgeous on”

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Posted 3 weeks ago

“Good service when ordering, quick delivery! Nice experience when you go to shop always buy something!!”

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Posted 3 weeks ago

“Smooth experience, all the info I needed was on the website”

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Posted 3 weeks ago

“Great experience. Easy to order and navigate round the website.”

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Posted 3 weeks ago

“Very helpful and professional”

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Posted 3 weeks ago

“Easy to use. Great choice of lovely clothes. I love the colours.”

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Posted 3 weeks ago

“Shopping experience was excellent, easy and straightforward”

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Posted 3 weeks ago

“Very easy to use.”

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Posted 3 weeks ago

“Very easy to navigate and order”

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Posted 3 weeks ago

“Really easy no use, no issues at all.”

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Posted 3 weeks ago

“I experienced some of the worst customer service I’ve ever received. After going into store to collect the mug and giving my name, order number AND postcode I was handed the wrong parcel. When realising I had the wrong item after I opened the parcel at home I rang the store and they told me they couldn’t send a replacement out and could I go back into store to return the wrong item! I was then told by the customer service team at HQ I couldn’t receive a refund until the following week because they were doing a stock take. What.”

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Posted 1 month ago

Hi there, Thank you for taking the time to share your experience. We are really sorry to hear about the frustration and inconvenience you’ve encountered — this is certainly not the standard of service we expect here at OB. Firstly, we're sorry that you were given the incorrect parcel despite providing your details. We completely understand how disappointing it must have been to discover the mistake once you were home. We're also sorry for the additional frustration caused by being advised that a replacement could not be sent and that your refund would be delayed due to stock take. We can see you have been in touch and you were able to get this sorted with the team, which is good news. Thanks, Team OB

Posted 3 weeks ago

“Easy to use website and lots of availability.”

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Posted 1 month ago

“Brought online, sit really nicely and look stunning with hair worn up to show them off”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 217,839 reviews