Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,472 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th October 2025

5994

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant experience”

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Posted 1 month ago

“Easy to find what I was looking for on site. Dispatch was slow and delivery was later than stated but otherwise a good experience.”

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Posted 1 month ago

“Stunning mirror hung proudly in our newly decorated cloakroom.”

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Posted 1 month ago

“Great experience, easy to find the item and place the order... had been searching everywhere to find the game and OB are the first to retail it in the UK. Quick delivery, well packaged *****”

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Posted 1 month ago

“Lovely staff”

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(Chelmsford) - Posted 1 month ago

“Item was lovely, but delivery put me off ordering again from Oliver Bonas…..Evri took nearly 12 days to deliver and never received a notification to collect !”

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Posted 1 month ago

Hi there, We're sorry to hear your order wasn't delivered on time as it should have. This isn't the usual delivery service we aim for at all and we completely understand how disappointed this must have been for you. We'd love to make this right by you, please get in touch with our customer services team in the link below and they will be happy to look into this. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Good web site easy to navigate and I used a voucher I had received as a gift with no issues”

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Posted 1 month ago

“Service good in Farnham, website fine, product quality good. Click & Collect took a bit longer than I expected. Sizes come up large on these jeans so I had to change them for a smaller size 12. This was easy to do in store.”

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Posted 1 month ago

“Easy to access and navigate the product choices”

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Posted 1 month ago

“Very good. Staff are friendly and helpful.”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“All good, easy to find what I was looking for”

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Posted 1 month ago

“Absolutley fabulous ! I love OB, the products, the staff and the shopping experience.”

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Posted 1 month ago

“Very good, easy to navigate the site, delivered on time and returns process easy”

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Posted 1 month ago

“Easy to use, handy to have NHS discount”

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Posted 1 month ago

“Great experience in store. Very friendly staff”

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Posted 1 month ago

“It is always a pleasure to visit the Oliver Bonas store in Sheffield. The staff are so friendly and helpful and go out of their way to ensure you have a nice experience.”

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Posted 1 month ago

“Great - at the store on Northcote Rd near Clapham Junction. Two women working there were absolutely lovely, super friendly & chatty but not at all pushy on sales. Nice convo about my partner going to Ireland for work for a few months and got a lovely card for him.”

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(Battersea) - Posted 1 month ago

“Great service, quick and efficient.”

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Posted 1 month ago

“Easy purchase”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 208,472 reviews