Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,713 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th September 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Designs are lovely but the fabrics are cheap. Pilling and wrinkling happen too quickly. If it's on sale and you only want clothes that last for one season, it might be worth it.”

Helpful Report

Posted 1 month ago

Hi Haley, We're sorry to hear that your item has started to pill & the fabric feels cheap, this is not something we expect from our items at all. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Fabulous, easy orasy”

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Posted 1 month ago

“Ordered on line to add a second 4 so we had 8 as we liked the first set so much.”

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Posted 1 month ago

“Easy to navigate”

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Posted 1 month ago

“They didn’t have my size in store so ordered it on line, arrived 2 days later. Website really easy to use and good filter options so found the dress easily.”

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Posted 1 month ago

“OB is my absolute favourite shop, I now buy almost all my clothes from you!”

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Posted 1 month ago

“Staff in store (Brighton) always lovely”

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Posted 1 month ago

“Sizes come up big”

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Posted 1 month ago

“Perfect - ordered online, very prompt delivery”

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Posted 1 month ago

“excellent - it was all very straight forward and easy to do”

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Posted 1 month ago

“I found the website easy to navigate with clear photos of everything. Nice to browse on.”

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Posted 1 month ago

“Amazing. Staff was helpful”

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Posted 1 month ago

“Lovely website, easy to use with plenty of info about the products.”

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Posted 1 month ago

“Item did not arrive on time twice. First order not addressed properly and second order late”

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Posted 1 month ago

Hi Helena, We're sorry to hear that your order did not arrive on time twice, this is not the delivery service we want for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Absolutely brilliant!”

Oliver Bonas 5 star review on 30th July 2026

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Posted 1 month ago

“Great retailer with fanastic fashion items, the website is easy navigate and there is something for everyone.”

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Posted 1 month ago

“Perfect. I will shop again soon.”

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Posted 1 month ago

“Easy to order, with Fast efficient delivery.”

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Posted 1 month ago

“Great website, easy to use.”

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Posted 1 month ago

“I would love to leave a review but I have not received my order! It was ordered on Monday 27th July at 11.30am and I paid for next day delivery and is now Thursday 30th July and I’ve still not received it! I’ve contacted Oliver Bonas customer service who clearly don’t care as you’ve had your money and Evri are not bothered either!”

Helpful Report

Posted 1 month ago

Hi Danielle, We're sorry to hear that you've not received your order, this is not the level of delivery service we want for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,713 reviews