Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 218,249 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 218,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 26th March 2026

6080

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great very polite”

Helpful Report

Posted 1 month ago

“Fantastic assistance in the Meadowhall store. Helped me try on the items I had bought on line and refunded the one item that was too big and then helped me try and choose something else. The staff member was so friendly and helpful”

Helpful Report

Posted 1 month ago

“Found the order process very easy”

Helpful Report

Posted 1 month ago

“Lovely vase but it took three attempts to get one online that didn’t arrive broken. Excellent customer service saved the day though”

Helpful Report

Posted 1 month ago

“It was great!”

Helpful Report

Posted 1 month ago

“Nice staff, contacted the customer service for an extension of the time to pick up the package and they were top.”

Helpful Report

Posted 1 month ago

“Website made it super easy to find what I was looking for and go through the process of adding to basket and making payment.”

Helpful Report

Posted 1 month ago

“Easy to order and speedy delivery”

Helpful Report

Posted 1 month ago

“Very user friendly website-all was perfect.”

Helpful Report

Posted 1 month ago

“Straightforward, simple, and always a feast of different treasures to choose from”

Helpful Report

Posted 1 month ago

“Easy to navigate the website”

Helpful Report

Posted 1 month ago

“Really good website, lovely products and good service”

Helpful Report

Posted 1 month ago

“Good, easy”

Helpful Report

Posted 1 month ago

“Great, very easy to use”

Helpful Report

Posted 1 month ago

“Delighted to find this whilst browsing on line.”

Helpful Report

Posted 1 month ago

“I feel comfortable ordering with Oliver Bonus online.”

Helpful Report

Posted 1 month ago

“Easy to order on line, and nice staff on collection from Hitchin shop”

Helpful Report

Posted 1 month ago

“Great experience with friendly staff as always.”

Helpful Report

Posted 1 month ago

“Really nice frame that arrived well packaged”

Helpful Report

Posted 1 month ago

“I received the wrong item (not the dress but an animal print bomber jacket complete with the paperwork for the jacket). I contacted customer service (who apologised) but advised that the dress - which I have been asked to review - was not available. So I am unable to rate, recommend or review! Although I am now unable to send this unless I rate it!! So one star (when really no stars as no show!)”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear that you received the wrong item, this isn't the service we want for our customers at all. If there is anything else we can do to help with this, please get back in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

Oliver Bonas is rated 4.8 based on 218,249 reviews