Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,682 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th September 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing. Staff was helpful”

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Posted 1 month ago

“Lovely website, easy to use with plenty of info about the products.”

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Posted 1 month ago

“Item did not arrive on time twice. First order not addressed properly and second order late”

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Posted 1 month ago

Hi Helena, We're sorry to hear that your order did not arrive on time twice, this is not the delivery service we want for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Absolutely brilliant!”

Oliver Bonas 5 star review on 30th July 2026

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Posted 1 month ago

“Great retailer with fanastic fashion items, the website is easy navigate and there is something for everyone.”

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Posted 1 month ago

“Perfect. I will shop again soon.”

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Posted 1 month ago

“Easy to order, with Fast efficient delivery.”

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Posted 1 month ago

“Great website, easy to use.”

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Posted 1 month ago

“I would love to leave a review but I have not received my order! It was ordered on Monday 27th July at 11.30am and I paid for next day delivery and is now Thursday 30th July and I’ve still not received it! I’ve contacted Oliver Bonas customer service who clearly don’t care as you’ve had your money and Evri are not bothered either!”

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Posted 1 month ago

Hi Danielle, We're sorry to hear that you've not received your order, this is not the level of delivery service we want for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Lovely jumper”

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Posted 1 month ago

“Really love the store, it’s my new love ❤️ It’s the equivalent of the M&S food hall, but for homeware, accessories and trinkets! I also feel it’s multi generational, I feel confident buying gifts for my children’s, friends and the older generation ….and always something for me too!! Prices can sometimes feel a little steep, but the sales are EXCELLENT and the quality of the products and packaging when delivered is first rate.….honestly, just flipping lush!”

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Posted 1 month ago

“Great experience - so easy. Loving the sale section!”

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Posted 1 month ago

“Really easy to use”

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Posted 1 month ago

“The Newcastle store was great but there were more options of sizes online. I ordered two dresses and they’re both lovely and great quality.”

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Posted 1 month ago

“Website easy to navigate”

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Posted 1 month ago

“It was excellent”

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Posted 1 month ago

“Website: great, very easy”

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Posted 1 month ago

“Always very clear and easy to use site”

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Posted 1 month ago

“Bought online for my daughter's birthday after she had seen it in store. All good, she loves it!”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,682 reviews