Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,686 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th September 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous lovely straight forward no issues , would recommend, great quality”

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Posted 1 month ago

“Easy to navigate and lots of choice.”

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Posted 1 month ago

“Excellent, easy to order. The items I bought were lovely, high quality as expected from Oliver Bonas.”

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Posted 1 month ago

“Very clear and straightforward to use. I love how visually pleasing the website is!”

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Posted 1 month ago

“Really enjoyable shopping experience from start to finish. The website is easy to navigate, items arrived well packaged and much faster than expected, and the quality across everything I ordered was better than I anticipated for the price. Will definitely be shopping here again.”

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Posted 1 month ago

“Website was easy to use and my order came promptly”

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Posted 1 month ago

“I have only just discovered Oliver Bonas online (we unfortunately, don't have a store nearby). I was very impressed by the items I had ordered & how fast the delivery was. Becuase I am not familiar with the sizing which, I now realise is on the generous side so, although I will be returning what I have received I have already re-ordered the replacement in the next size down.”

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Posted 1 month ago

“Purchased a gift voucher for my daughter - very easy to order and speedy delivery”

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Posted 1 month ago

“Love love love Oliver Bonas ! These pretty little scarf squares pick up the colours of my outfits - tied to my handbag or wrist they complete the look- creating a cohesive stylish impact. In chillier times they look great as a neck kerchief- giving the same effect!”

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Posted 1 month ago

“I love the store it was my first time and everything in there was so colorful and unique. Above all the service provided by one of the store assistants I think her name is Senem (I completely misspelled it or might have misheard it. She was working on the smaller Oliver Bonas opposite the original one in Paddington station) was exceptional. She was extremely helpful and patient it has been a long time since I have been met with such kindness in a store in London where everyone is rushing and busy.”

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(Paddington) - Posted 1 month ago

“. Staff are all lovely and helpful. Always happy to help”

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Posted 1 month ago

“It was great, no faults”

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Posted 1 month ago

“Love the website and the range of interesting products. I find that the website sometimes "jumps" and I have to start again, but that may be just me. Still worth the effort if you are looking for something different or inspiration.”

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Posted 1 month ago

“I bought these items online for a friend’s birthday. They were so nice. I wanted to keep them for myself. Tried to order for myself, but they were out of stock.”

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Posted 1 month ago

“Very good customer service”

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Posted 1 month ago

“I ordered 2pairs of earrings. One of them were ok but the other one was completely broken. Also the package of the broken earrings was not sealed-opened. I looked forward to it so really disappointed that.”

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Posted 1 month ago

Hi Asuno, We're sorry to hear that your earrings arrived damaged, this is not something that we expect from our items at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“I love OB and in store was a great experience.”

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Posted 1 month ago

“As always brilliant service.”

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Posted 1 month ago

“Very good service ordering online & collected in store. Very prompt.”

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Posted 1 month ago

“Great experience, speedy delivery and well packages items.”

Oliver Bonas 5 star review on 29th July 2026

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,686 reviews