Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,941 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd June 2026

6068

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I enjoyed my visit and find the store layout interesting and intuitive.”

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Posted 3 weeks ago

“Absolutely love this shade. Looks amazing in our bedroom. Want to purchase another.”

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Posted 3 weeks ago

“What a brilliant experience, the ladies I dealt with made me feel a million dollars 3 dresses bought ( I only needed one for my sons wedding) all made dresses made me feel like a new woman”

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(Leeds) - Posted 3 weeks ago

“Really poor. I ordered these shoes and then I was told they were damaged and the only one left so they couldn’t despatch another pair. Months went by and I ordered them again when they were in stock and I was sent the wrong size. By the time my order was delivered there wasn’t my size left. Really poor service.”

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Posted 3 weeks ago

Hi Katie, We're sorry to hear about the experiences you have had with your online orders. We do hope on each occasion we were able to resolve each issue for you. If you haven't done so already, please feel free to contact customer services at askus@oliverbonas.com so that this can be looked into. Thank you Team OB

Posted 3 weeks ago

“Beautiful cushions quality as fabulous as you’d expect from Oliver bonas”

Oliver Bonas 5 star review on 28th May 2026

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Posted 3 weeks ago

“Great website, lovely to peruse”

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Posted 3 weeks ago

“Misleading image of item required was much smaller on arrival”

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Posted 3 weeks ago

Hi there, We’re sorry to hear that you felt misled by the sizing of your item. Please get in touch with our Customer Service Team so they can look into this for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thanks, Team OB

Posted 3 weeks ago

“Good - staff at London Bridge store were very helpful in looking to see if the product was in stock in another store, and then offering to order it in for me.”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“Excellent - super helpful staff and great environment to browse.”

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Posted 3 weeks ago

“Very easy to navigate”

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Posted 3 weeks ago

“Great. Very easy to navigate.”

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Posted 3 weeks ago

“Super quick and easy”

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Posted 3 weeks ago

“Fabulous t shirt, great quality and the fit is just perfect.”

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Posted 3 weeks ago

“Website so easy to use”

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Posted 3 weeks ago

“Simple to navigate website, everything worked well.”

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Posted 3 weeks ago

“The website was easy to navigate. My order came on time and was packaged well, with recyclable materials.”

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Posted 3 weeks ago

“Very good. No issues.”

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Posted 3 weeks ago

“Well presented laid out store and selection of merchandise… bought gorgeous 😎”

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(Euston) - Posted 3 weeks ago

“Good and interesting variety of goods on the website. It is also easy to navigate.”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 222,941 reviews