Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,330 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 9th June 2026

6068

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“In the store the staff were amazing and so friendly. The store itself is really well organised and so colorful and just a happy place to be. Everything is really easy to find too which is great. I am very happy with my items!!”

Helpful Report

(Cardiff RELO) - Posted 3 weeks ago

“Very pleased with all of my order and the service is second to none lovely shopping experience after quite a few disastrous ones with other shops I will definitely order from you again when I’ve saved a few pennies up”

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Posted 3 weeks ago

“Excellent, efficient, quick delivery. Very helpful customer service”

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Posted 3 weeks ago

“Easy to buy from website, with simple returns”

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Posted 3 weeks ago

“I was very satisfied with the customer service at Newcastle shop staff were great and very helpful.”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“After purchasing a pair of earrings for someone, we were told that they were unable to be returned when they did not fit perfectly. This was because the plastic bag they were delivered in had been removed. This was despite a nicer bag and a gift box (which was added for extra) being provided to make the present more presentable.”

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Posted 3 weeks ago

“The staff in the Harrogate store are very helpful and this tank top was a real bargain. The colours are vibrant and it’s rare to see pink and red together.”

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Posted 3 weeks ago

“Easy and quick ordering and delivering process”

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Posted 3 weeks ago

“Very easy and smooth in terms of shopping. The purchase page was a bit glithcy, it was not clear whether the payment went through. The page said payment failed, but my bank statement showed it did go through. With a few hours of delay I received the confirmation email from OB.”

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Posted 3 weeks ago

“I ordered this blue and brown polka dot bag and after a few days I got an email saying the order had been cancelled as the item was out of stock. When I went on the website the following day and it was in stock so I ordered it again and received it a few days later.”

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Posted 3 weeks ago

“Website - all good”

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Posted 3 weeks ago

“Excellent experience buying online. It’s all very straightforward, easy to find and to complete the order.”

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Posted 3 weeks ago

“Love the website, very easy to navigate!”

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Posted 3 weeks ago

“Love there prices and I have a variety clothing from dresses, jacket, trousers and hairbands and jumpers. I would say they come up quite large as I am quite petite and I can’t wear their trousers without getting the smallest altered in length and waist. One of hairbands fits perfectly and the other is a bit too wide but bother are really nice. Website is v easy to make purchases and delivery time is good. Overall excellent quality keeps me coming back!”

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Posted 3 weeks ago

“Ordering from website was easy and email notifications kept me well informed. The staff in my local Oliver Bonas where my delivery collected from, are always pleasant and helpful”

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Posted 3 weeks ago

“Straight forward and easy to navigate”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“Such quick delivery and good updates on email. Really really amazing quality and design for such a good price!!!! Love OB, such a go-to option and better alternative in the market.”

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Posted 3 weeks ago

“Very good, lots of Very nice and unusual items of quality gifts Light bulb . Lamp base excellent quality- heavier than i expected”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 222,330 reviews