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Oliver Bonas Reviews

4.8 Rating 196,514 Reviews
97 %
of reviewers recommend Oliver Bonas
Company Reviews Product Reviews
273,594
 Metrics Info
4.8
Based on 196,514 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Oliver Bonas Review Love their quirky products
Read Oliver Bonas Reviews

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The store was great. The purchase not so much...”
Helpful Report
Posted 10 months ago
DENNIS B
Verified Buyer
“The peoduct was really nice. What has let this down is using Evri as a company. They left the delivery in the street. It could have got stolen. Luckly it didnt get stolen. They are rubbish. Get rid of them.”
Helpful Report
Posted 10 months ago
Karen H
Verified Buyer
“I returned this item as it looked very cheap for the price”
Helpful Report
Posted 10 months ago
Gillian R
Verified Buyer
“OK. Website is fine.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Small for the cost”
Helpful Report
Posted 11 months ago
Lindsey P
Verified Buyer
“It was okay”
Helpful Report
Posted 11 months ago
Ann W
Verified Buyer
“Not great - waited at counter to be served while staff ignored me and carried on working at their stations wrapping what looked like orders to be collected. They did apologise however.”
Helpful Report
Posted 11 months ago
Deborah J
Verified Buyer
“The website kept crashing when ordering and was unable to view the full sale, persevered and took longer to order.”
Helpful Report
Posted 11 months ago
Lujones90 L
Verified Buyer
“Website was fine, easy to use and process my purchase.”
Helpful Report
Posted 11 months ago
Susan H
Verified Buyer
“good, except for glasses arriving broken”
Helpful Report
Posted 11 months ago
Hannah V
Verified Buyer
“The colour is quite bad on this , not the same as you see in the image unfortuantley! But then I had to go to store to return and ... got to browse the amazing stuff!”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“The website was easy to negotiate and once I’d decided on which of the lovely things I wanted to give as a present it was straightforward to proceed to payment and then delivery options. The problem arose when having chosen next day delivery the present wasn’t actually delivered until three days later! This was despite paying extra for next day delivery and even receiving messages about arrival times!”
Helpful Report
Posted 11 months ago
Hi there, We are sorry to hear that your order did not arrive on time. We understand your disappointment, especially after paying for next day delivery. Please pop our customer service team an email: askus@oliverbonas.com and the team would be happy to refund you for the delivery fee. Have a lovely day, Team OB
Posted 11 months ago
Amanda M
Verified Buyer
“Heavy material. Didn’t suit me”
Helpful Report
Posted 11 months ago
Nicola Y
Verified Buyer
“Ordered wrong size trousers drove 80 mile round trip to get correct size for an occasion. Sadly after first wear the fabric has started to frey on seam when they aren't even tight. Find ordering and shop very helpful.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I am a regular and loyal customer. In your Wimbledon branch today I was trying to use the teachers discount, the email would open but due to a poor signal the code would not show. The sales representative said I could show my staff ID but of course I didn’t have it on me on a Saturday. I had hoped she would accept the email and give to benefit of the doubt but no…”
Helpful Report
(Wimbledon) - Posted 1 year ago
Melanie P
Verified Buyer
“I showed my blue light card and didn’t get the discount!”
Helpful Report
(Manchester) - Posted 1 year ago
Alison G
Verified Buyer
“No problems”
Helpful Report
Posted 1 year ago
Lorraine M
Verified Buyer
“I was so very disappointed in the suit Online it looked amazing but when I received it it looked like a cheap material had been used I have bought a lot from your shop and always loved them but as I say was terrible 😢”
Helpful Report
Posted 1 year ago
Ana P
Verified Buyer
“Sadly, I couldnt even get my foot into these boots, they were quite narrow and no give to pull them on. Within 5 minutes of them arriving i was arrange for a return delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The store was ok- the service was nothing amazing but nothing bad. However got home to find that the bag I’d bought that wasn’t exactly cheap, is covered in stitch holes where it hasn’t been fastened together properly and the material has a hole in also. It is extremely poorly made and quite honestly doesn’t look like it will last very long at all. Really disappointing- but live too far away to return it easily.”
Helpful Report
(Cribbs Causeway) - Posted 1 year ago
Hi there, We are sorry to hear, that you are disappointed by the quality of your new bag. If you would like to return it, please pop us an email at: askus@oliverbonas.com and the team would be happy to help you with this. Have a lovely day and speak soon, Team OB
Posted 1 year ago
Oliver Bonas is rated 4.8 based on 196,514 reviews
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