Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,985 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 29th August 2025

5949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is the second time now I have order and line and have not be advised my item is ready to collect - it just shows a status as complete!”

Helpful Report

Posted 3 years ago

Hi Sally, we are so sorry to hear you have not been advised that your item was ready to collect. Can you please contact us at askus@oliverbonas.com, and we will be happy to look into this for you. Thanks, Team OB

Posted 2 years ago

“I bought online”

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Posted 3 years ago

Hi Kate, thank you for your feedback. If you would like to leave more details about your experience shopping with us, please contact us at askus@oliverbonas.com. Thanks, Team OB

Posted 2 years ago

“Bought online”

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Posted 3 years ago

Hi Caroline, thank you for your feedback. If you would like to leave more details of your experience, please contact us at askus@oliverbonas.com. Thanks, Team OB

Posted 2 years ago

“Nice dress - very 70s vibe. Well made and fully lined. Not for me though - the neckline didn’t suit. I loved the fact that it was actually maxi length on me (5ft7 and many ‘maxi’ dresses just aren’t long enough).”

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Posted 3 years ago

“Really beautiful, good quality dress but unfortunately did not suit my frame. I’m petite and the shoulder/sleeves part just didn’t work. I’m sure would look great on a taller person but really lovely pattern and great quality. Returned very easily to OB with a full refund.”

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Posted 3 years ago

“Fine ! Can’t think of any problem”

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Posted 3 years ago

“Beautiful cut but came missing a button. OB have provided replacements at my request as I didn't want a refund.”

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Posted 3 years ago

“Overpriced for the quality”

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Posted 3 years ago

“It was lovely, great service. Definitely I will come back to the store in Victoria station.”

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Posted 3 years ago

“it was bought online”

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Posted 3 years ago

“Beautiful store with beautiful products. Only down side is their choice of courier.”

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Posted 3 years ago

“Shopped on line”

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Posted 3 years ago

“It’s a shame you can’t return in store items bought with PayPal - staff good tho & service swift”

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Posted 3 years ago

“Customer service was attentive and sympathetic which partially made up for a product coming faulty numerous times.”

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Posted 3 years ago

“Bought online”

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Posted 3 years ago

“Station shop, so no fitting room. Had to try on in station toilets. When you bother to go to a shop, rather than buy online you expect to be able to try on. Took the shop one back and bought online because the size I wanted to try wasn’t in stock. 3 out of 5 reflects the fact that the choice of clothing was so good. I would give 2.5 if I could”

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Posted 3 years ago

“Out of stock”

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Posted 3 years ago

“Bought online”

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Posted 3 years ago

“This was bought online so I can’t comment”

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Posted 3 years ago

“It was good however the basket kept emptying by itself even though I was logged in throughout. Otherwise, items arrived in good condition and were as expected.”

Helpful Report

Posted 3 years ago

Oliver Bonas is rated 4.8 based on 203,985 reviews