Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,975 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 28th August 2025

5948

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Usually excellent but on this occasion I was given someone another customer's parcel. Unfortunately I did not notice until I got home. I phoned them and had to then go back to the shop to get my parcel and return the other parcel.”

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Posted 2 years ago

“Straight forward”

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Posted 2 years ago

“Purchased online”

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Posted 2 years ago

“I ordered this product online.”

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Posted 2 years ago

“Hi, I was sent the weo g colour initially and this was quickly rectified and the correct colour sent bad incorrect cabinet picked up at the same time. However once it arrived two panels were scratched, we were offered 25% discount, which we accepted. Overall the custyaercixe was good. Thanks Emma”

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Posted 2 years ago

“I bought this online but views in store where dress was full price and half price online. So bought online”

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Posted 2 years ago

“I don't always receive texts to tell me when my click and collect order is in store and I have received texts to tell me to pick up my package after I've already picked it up. But otherwise good service.”

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Posted 2 years ago

“I ordered online”

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Posted 2 years ago

“Purchased online- no notice of tax/ duty.”

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Posted 2 years ago

“Pretty product However they are so light they don’t stay in leading to loosing one on the first day of wear!”

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Posted 2 years ago

“Good. Friendly staff and a nice shop to be in”

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Posted 2 years ago

“I ordered online but usually I have a good experience in the shops”

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Posted 2 years ago

“Wasn’t a great fit for me. I’m a size 8-10 and it was hanging off me in all the wrong places. I think it was just a style that didn’t suit me, I think it’s more for busty women, in which case I’m sure it will look great. The store has refused return as I bought online via PayPal, so that’s even more annoying. Yet to find the time to get to a post office.”

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Posted 2 years ago

“Shopping experience was great but sizing, not so great. Sorry Oliver Bonas, get your sizing corrected or I won’t be shopping there again. 😔”

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Posted 2 years ago

“Online purchase”

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Posted 2 years ago

“Friendly staff”

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Posted 2 years ago

“Efficient and polite”

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Posted 2 years ago

“Tried to purchase on line on iPhone but had trouble inputting card expiry date as would not automatically input slash. Had to transfer to laptop in the end.”

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Posted 2 years ago

“Nice quality product, but very expensive shipping”

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Posted 2 years ago

“Ok, the staff seemed confused that I wanted to return things”

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Posted 2 years ago

Oliver Bonas is rated 4.8 based on 203,975 reviews