Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,982 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 28th August 2025

5948

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the produce but Oliver Bonas were very inflexible on delivery - insisting on a delivery option that was half the price of the product despite this item not requiring a full furniture delivery.”

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Posted 2 years ago

“Bought online”

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Posted 2 years ago

“This was an online purchase.”

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Posted 2 years ago

“PROMPT DELIVERY AND HELPFUL STAFF IN STORE”

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Posted 2 years ago

“Very comfy and quite elegant”

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Posted 2 years ago

“bought on line”

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Posted 2 years ago

“good/ easy to navigate”

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Posted 2 years ago

“I visited the Oliver Bonas store in Leeds, on Albion st. It was fine.”

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Posted 2 years ago

“Fine. Apparently, I need to use a minimum of ten characters. Done. My experience was still just fine.”

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Posted 2 years ago

“it was ok - a fair amount of confusion over how to order the item and have it delivered. But otherwise fine.”

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Posted 2 years ago

“Both pretty bracelets but both really tiny. I do not have big wrists but cannot wear either of these bracelets, shame.”

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Posted 2 years ago

“I felt the customer service was very good . Well assisted by the sales person in Cheltenham”

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Posted 2 years ago

“I like the website layout and pictures. Quick delivery. I’m”

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Posted 2 years ago

Hi Lisa, thank you for your feedback. We are happy to hear you are like our website layout, and pictures and happy with delivery. Thanks, Team OB

Posted 2 years ago

“I loved this skirt! Sadly, it was very long on me and I would have had to have worn quite high heels or up around my bra for it to work on me, otherwise, I'd be tripping up on the skirt when I wore it. It was such a pity, as I just wanted a floaty skirt to wear with flat sandals during the heat waves, so reluctantly it went back :( Sorry OB. I usually keep most things I buy from you.”

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Posted 2 years ago

Hi there, we are sorry to hear that the skirt turned out to be too long for you and you had to return. We will make sure to pass your feedback on to our fashion team. Thanks, Team OB

Posted 2 years ago

“It was good”

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Posted 3 years ago

Hi Abeer, thank you for your feedback. We hope you have a lovely day. Thanks, Team OB

Posted 2 years ago

“I love the wine racks, however they did not come with any fixings or indication as to what size fixings are required. We ended up buying some that are too big and still haven't managed to find ones the right size. It would have been really helpful if fixings had been included or there were instructions provided as to exactly what screws were required.”

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Posted 3 years ago

Hi there, we are sorry to hear that there was no information about the size of fixings and what screws are required. Please contact us at askus@oliverbonas.com, and we will be happy to look into this for you. Thanks, Team OB

Posted 2 years ago

“Lovely glasses however glass was broken I ordered another set to add as they were a gift for my daughter”

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Posted 3 years ago

Hi Charlie, we are sorry to hear that a glass was broken from the set. Please contact us at askus@oliverbonas.com, and we will be happy to look into this for you. Thanks, Team OB

Posted 2 years ago

“online purchase”

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Posted 3 years ago

Hi Christina, thank you for your feedback. If you would like to give further details about your experience, please contact us at askus@oliverbonas.com. Thanks, Team OB

Posted 2 years ago

“Quality products but over the price”

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Posted 3 years ago

Hi Reyila, thank you for your feedback, we will pass this on to the relevant teams. Thanks, Team OB

Posted 2 years ago

“Went to the St Pancras store on a recent visit to London but there was no changing room which was disappointing. Staff were lovely though.”

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Posted 3 years ago

Hi Charlotte, we are sorry to hear that there were no changing rooms in St Pancras store for you to try on clothes. We will make sure to pass your feedback on to the relevant teams. If you would like us to look into this further for you, please contact us at askus@oliverbonas.com. Thanks, Team OB

Posted 2 years ago

Oliver Bonas is rated 4.8 based on 203,982 reviews