Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 196,216 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 196,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th April 2025

5795

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returned these.”

Helpful Report

Posted 5 months ago

“Disappointed on delay in receiving goods and the quality”

Helpful Report

Posted 5 months ago

Hi there, We're sorry to hear that your order was delayed and the quality as not met your expectations, this is disappointing to hear. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 5 months ago

“Website keeps crashing when browsing on the phone and it gets you back to the top of the list… not great browsing experience.”

Helpful Report

Posted 6 months ago

Hi there, We're sorry to hear that you're having some troubles browsing our website, this is not the usual service we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 months ago

“Not very flattering and I felt it was too big.”

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Posted 6 months ago

“Arrived fast, but sadly the backs of the earrings were bent on nearly all sets so l had too re shape them they are not straight though. The product was nice and l couldn’t be bothered to raise it.”

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Posted 6 months ago

“Great products, but website is very glitchy and once a product is viewed the web page returns to the start which is very annoying and stopped me browsing or making further purchases.”

Helpful Report

Posted 6 months ago

Hi there, We're sorry that you're having some troubles browsing our website, this is not the usual service we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 months ago

“I am 5ft 8in far too short. Sent it back”

Helpful Report

Posted 6 months ago

“Website was constantly reloading when trying to order. I had to try a few times before being able to order.”

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Posted 6 months ago

“Yeah ok website was misleading”

Helpful Report

Posted 6 months ago

Hi there, We're sorry to hear that our website was misleading, this is not the usual service we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 months ago

“Website was not loading picture. I lost a dress which had gone by the time I could see things properly.”

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Posted 6 months ago

“Not very good as waited ages for order and eventually called to be told it was there.”

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Posted 6 months ago

“Website and ordering was easy and straightforward.”

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Posted 7 months ago

“Good website. prompt delivery”

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Posted 7 months ago

“Yeah great!”

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Posted 7 months ago

“I was hoping this was the orange colour advertised but when it arrived it was much more pink than orange so sent it back.”

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Posted 7 months ago

“Really bad. Normally great. Quality of both items bad + collection and therefore refund took nearly 2-3 weeks. Communication with customer service was good”

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Posted 7 months ago

“Website easy enough to use”

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Posted 7 months ago

“Good easy to use”

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Posted 7 months ago

“The online website cannot load all the clothing items, when you scroll down to view more items the page just jumps back to the top again. This has happened many times for me recently.”

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Posted 7 months ago

“Quick delivery, but not happy with the finishing of the dress.”

Helpful Report

Posted 7 months ago

Oliver Bonas is rated 4.8 based on 196,216 reviews