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Oliver Bonas Reviews

4.8 Rating 217,714 Reviews
97 %
of reviewers recommend Oliver Bonas
Company Reviews Product Reviews
313,362
 Metrics Info
4.8
Based on 217,714 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Love their quirky products
Read Oliver Bonas Reviews

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Ruby B
Verified Buyer
“Great, really easy to use”
Helpful Report
Posted 3 weeks ago
Lisa F
Verified Buyer
“Excellent. Great customer service in the store and the website is easy to navigate.”
Helpful Report
Posted 3 weeks ago
Clare E
Verified Buyer
“Amazing straight foward order and the scarf is beautiful”
Helpful Report
Posted 3 weeks ago
Sarah B
Verified Buyer
“Excellent, the person who served us was friendly and helpful.”
Helpful Report
Posted 3 weeks ago
Philomena M
Verified Buyer
“Really lovely, very comfortable, love the pockets 😍”
Helpful Report
Posted 3 weeks ago
Anna B
Verified Buyer
“Easy to navigate quick delivery”
Helpful Report
Posted 3 weeks ago
Michelle M
Verified Buyer
“My local store didn’t have this style in stock so I ordered it off the internet.”
Helpful Report
Posted 3 weeks ago
Maisie S
Verified Buyer
“The staff were polite and accommodating”
Helpful Report
Posted 3 weeks ago
Susan W
Verified Buyer
“Ok. It was fine but the dress had to be returned”
Helpful Report
Posted 3 weeks ago
Jaquie H
Verified Buyer
“Bought this for my boyfriend and he loves it, really stylish and works a treat”
Helpful Report
Posted 3 weeks ago
Frances B
Verified Buyer
“Excellent”
Helpful Report
Posted 3 weeks ago
Caroline K
Verified Buyer
“Like these earrings for a gift but they are not returnable from shelf in store as you can't prove they haven't been tried and there are hygiene rules. Lovely assistant advised if I ordered online they would be delivered in plastic and so returnable if not wanted by recipient. Ordered, delivered, recipient loves them.”
Helpful Report
Posted 3 weeks ago
Louise T
Verified Buyer
“Love my necklace. It arrived quickly and was very happy to find you also do earrings to match.”
Helpful Report
Posted 3 weeks ago
Lauren J
Verified Buyer
“Great products but delivery took a while”
Helpful Report
Posted 3 weeks ago
Gemma M
Verified Buyer
“Such lovely staff and go out their way to help you. 10 x better than than many stores”
Oliver Bonas 5 star review on 23rd February 2026
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Great selection.”
Helpful Report
Posted 3 weeks ago
Gail L
Verified Buyer
“Excellent. I ordered it on line and it came super speedy”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“I bought at the same time in both places as one item I wanted to order was sold out online. The colleges working on various of your brands were really helpful and found me thr item in another brand. Really professional and friendly service.”
Helpful Report
(Chiswick) - Posted 3 weeks ago
Jennifer S
Verified Buyer
“Hugely helpful staff and quality products”
Helpful Report
Posted 3 weeks ago
Max L
Verified Buyer
“Brilliant, item as described. Very happy”
Helpful Report
Posted 3 weeks ago
Oliver Bonas is rated 4.8 based on 217,714 reviews
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