Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,799 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 28th September 2026

6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth process arrived the next day as promised.”

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Posted 1 month ago

“Was not delivered as next day delivery when paid extra for”

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Posted 1 month ago

Hi there, We're sorry your next-day delivery didn’t arrive as expected. This isn’t the experience we strive for. If you get in touch with our Customer Service Team they’ll be able to refund the shipping cost for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team Oliver Bonas Kind regards, Team Oliver Bonas

Posted 1 month ago

“Easy to find what I wanted and easy to order online.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Quality of dress excellentand beautiful style. However, I did not keepthe dress because I am under 5ft and the jacquard material stuck out making me looking dumpy. Instead I have bought a midi length dress Blue and Yellow Floral V neck. Floaty material much better for my body shape”

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Posted 1 month ago

“Fantastic quality belt and speedy delivery”

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Posted 1 month ago

“Brilliant, easy to order and delivered on time.”

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Posted 1 month ago

“London Bridge station store Really friendly and quick service commuting!”

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Posted 1 month ago

“My order was never delivered.ended up cancelling”

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Posted 1 month ago

Hi Mandy, We’re sorry to hear your order wasn’t delivered and that you had to cancel. This isn’t the experience we strive for. If you get in touch with our Customer Service Team they’ll be able to look into what happened. Here are the details: https://www.oliverbonas.com/about-us/contact-us Kind regards, Team Oliver Bonas

Posted 1 month ago

“Very straightforward - no issues”

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Posted 1 month ago

“Very good and I was amazed at the very speedy delivery!”

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Posted 1 month ago

“The website is great. Your delivery partner, Etsi, are hopeless. They received my parcel on Thursday 13th and it is now the 18th and it’s not arrived”

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Posted 1 month ago

Hi Ross, We’re really sorry to hear your parcel hasn’t arrived yet and that the delivery partner hasn’t met expectations. This isn’t the experience we want for you. If you get in touch with our Customer Service Team, they’ll be able to look into this for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Kind regards, Team Oliver Bonas

Posted 1 month ago

“Easy to use website, searching is easy”

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Posted 1 month ago

“Lovely summer bag”

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Posted 1 month ago

“Everything was perfect”

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Posted 1 month ago

“My product was lovely, and the service from OB was amazing. I had a terrible experience with their delivery partner (Evri), I paid extra for next day delivery, and it took a week, yes a WEEK to arrive! In fairness to OB they chased and chased it for me, and refunded the delivery, I think they should choose a new delivery company as Evri is awful and sadly the product did not arrive in time for my event.”

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Posted 1 month ago

“Lovely laid out shop. Always helpful staff. Good quality and different styles to any other store.”

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Posted 1 month ago

“Good graphics and descriptions”

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Posted 1 month ago

“Website is easy to use and provides good photographs of the products.”

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Posted 1 month ago

“Very good. I dealt with a polite and helpful sassistant.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,799 reviews