Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 204,235 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 204,235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 4th September 2025

5946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately this product did not perform as I had hoped. The first problem was with the fit into the bottle. So slack in a standard bottle of red wine that no proper seal could be made. In addition I could find no discernible difference in the quality of the wine after using the device.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Granville. If we can get this investigated, please get in touch with us at askus@oliverbonas.com and we'll get this looked into. Thank you. Team OB

Posted 4 years ago

“Hi This has not arrived yet ? Please investigate for me Regards Clare”

Helpful Report

Posted 4 years ago

Hi there Clare, thanks for getting in touch and for letting us know. We are so sorry to hear this still has not arrived. Please get in touch with us at askus@oliverbonas.com and we will get this looked into. Thank you. Team OB

Posted 4 years ago

“Very disappointed as it arrived very creased and material not as good as I expected”

Helpful Report

Posted 4 years ago

We are so sorry to hear this. Please get in touch with us at askus@oliverbonas.com and we'll get this looked into. Thank you. Team OB

Posted 4 years ago

“I still have not received my earrings! Please can you look into this and let me know what is happening?”

Helpful Report

Posted 4 years ago

Hi there Georgina, thanks for getting in touch and for letting us know. We are so sorry to hear this still has not arrived. Please get in touch with us at askus@oliverbonas.com and we will get this looked into. Thank you. Team OB

Posted 4 years ago

“Very flimsy, not what I expected- will be returning.”

Helpful Report

Posted 4 years ago

Hi there, Sorry to hear you're not happy with your order, Please send us an email at askus@oliverbonas.com and we will get this sorted for you. Thanks, Team OB

Posted 4 years ago

“I ordered this gift to be sent to my cousin as a gift, however the gift was delivered to me and I had to deliver it to my cousin myself!”

Helpful Report

Posted 4 years ago

Hi, oh dear we are sorry and we not sure how this happened. If we can help any further please email askus@oliverbonas.com Team OB

Posted 4 years ago

“I ordered these earrings as a gift and sent it to my sister. A box arrived lots of padding etc and nothing in the box!”

Helpful Report

Posted 4 years ago

Hi, oh goodness we are sorry about this. Can you please email askus@oliverbonas.com along with your order number? Team OB

Posted 4 years ago

“I got my mirror today in the post and it was in pieces. Hope I can get another one. I do love it. Just don’t know how it would ever come not broken as it’s a mirror and really badly packaged.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Shirley! Please get in touch with us at askus@oliverbonas.com and we'll get a replacement or refund sorted for you. Thank you. Team OB

Posted 4 years ago

“Hasn’t arrived?”

Helpful Report

Posted 4 years ago

Hi there, thanks for getting in touch and for letting us know. We are so sorry to hear this still has not arrived. Please get in touch with us at askus@oliverbonas.com and we will get this looked into. Thank you. Team OB

Posted 4 years ago

“This has come chipped and was a birthday present for my friend Rachel. Very disappointed”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Rachel. Please get in touch with us at askus@oliverbonas.com and we'll get a replacement or refund sorted for you. Thank you. Team OB

Posted 4 years ago

“One of the screws just randomly fell out after about 2 weeks so I wasn’t able to wear them long. Very poor quality for the price. Disappointing”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Naomi. Please get in touch with us at askus@oliverbonas.com and we'll get a replacement or refund sorted for you. Thank you. Team OB

Posted 4 years ago

“Where are our glasses. Your delivery driver returned it to the depot. And you don't reply to emails. Poor service does not even qualify for one star.”

Helpful Report

Posted 4 years ago

Hi there Cynthia, thanks for getting in touch and for letting us know. We are so sorry to hear this still has not arrived and has since been sent back to the depot. Please bear with our customer service team as they are all being stretched incredibly thin at the moment due to what's going on. They'll be back in touch soon to get this looked into and sorted. Thank you, Team OB

Posted 4 years ago

“Can’t review, still waiting for lamp base...”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Rhian. If we can get this investigated, please get in touch with us at askus@oliverbonas.com and we'll this looked into. Thank you. Team OB

Posted 4 years ago

“Love Oliver Bonas shop”

Helpful Report

Posted 4 years ago

Thank you Isobel! Team OB

Posted 4 years ago

“I did not receive the bird hook in my package. Can you please send it”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Aine. If we can get this investigated, please get in touch with us at askus@oliverbonas.com and we'll get a replacement or refund sorted for you. Thank you. Team OB

Posted 4 years ago

“This ring did not arrive with the box”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Caitlin. If we can get this investigated, please get in touch with us at askus@oliverbonas.com and we'll get a replacement or refund sorted for you. Thank you. Team OB

Posted 4 years ago

“Item was totally useless as a face covering despite claims item was multi purpose use. Elasticity was very poor”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Valerie. If we can get this investigated, please get in touch with us at askus@oliverbonas.com and we'll get this looked into. Thank you. Team OB

Posted 4 years ago

“The lamp arrived broken and with the wrong colour lampshade, yet to receive a response”

Helpful Report

Posted 4 years ago

We're so sorry to hear this Katie. Please bear with our customer service as they are all being stretched incredibly thin at the moment. They will get a replacement processed as soon as possible. Thank you, Team OB

Posted 4 years ago

“Both boxes contained broken hot chocolate bombes. I won't be able to give them as Christmas presents now. I'm very disappointed.”

Helpful Report

Posted 4 years ago

Hi, oh goodness we are sorry about this, and thanks for your feedback. Please email askus@oliverbonas.com along with your order number. Team OB

Posted 4 years ago

“Still awaiting delivery?!!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

Hi, please can you get in touch with our customer services team. Their email address is askus@oliverbonas.com as they will be able to help. Team OB

Posted 4 years ago

Oliver Bonas is rated 4.8 based on 204,235 reviews