Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,491 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 20th August 2025

5936

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website was very easy to use, item arrived quickly, beautifully packaged”

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Posted 1 week ago

“Brilliant, although the phone version of the website would be even better if you could see more items on one screen :)”

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Posted 1 week ago

“Website was very easy to navigate. My order arrived quickly and in eco friendly but strong paper packaging.”

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Posted 1 week ago

“I’ve visited both the shop and the website, and they’re products are such good quality, clothes are amazing and the house products are quirky and fun!”

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Posted 1 week ago

“Lovely lightweight dress, fully lined and comfortable to wear. Comes up quite big so I did exchange for a size 8”

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Posted 1 week ago

“Great variety of choice.”

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Posted 1 week ago

“Good experience. Easy to navigate website & payment process. Fast delivery & will be happy to use again”

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Posted 1 week ago

“Website easy to use”

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Posted 1 week ago

“Really cute little waistcoat. Lovely quality and a real bargain in the sale.”

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Posted 1 week ago

“Great easy to use”

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Posted 1 week ago

“Really love this place never come out empty handed. Lovely staff always got time for you .”

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(Harborne) - Posted 1 week ago

“Great thank you!”

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Posted 1 week ago

“Very enjoyable in store experience today. The music was brilliant, perfect loudness, very helpful staff and of course loads of lovely things to look at.”

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(Kingston) - Posted 1 week ago

“Good website easy to use”

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Posted 1 week ago

“Excellent experience in store and was helped to order a product online that was not in store.”

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Posted 1 week ago

“Easy to use.”

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Posted 1 week ago

“Very good website. Maybe reviews to say sizing is generous for OB and choose a smaller size would be a great help. Ordered clothes twice as wasn’t aware.”

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Posted 1 week ago

“Ordering was easy but the delivery took longer than expected and I had to contact customer service for an update on the order as I had no email updates. I was told it hasn’t arrived in store and was expected a day later, I then received a text a few hours later to say it had arrived.”

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Posted 1 week ago

Hi Melanie, We're sorry to hear about the confusion with your recent delivery into store. This isn't the usual service we aim for at all, and we completely understand how disappointing and frustrating this may have been for you. We would love to make this right by you, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“great as always”

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Posted 1 week ago

“Great website. Found what I was looking for and it was in the sale”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 203,491 reviews