Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,866 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 29th July 2026

6083

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’m puzzled as to why I’m being asked for a review when I haven’t received my order!”

Helpful Report

Posted 1 week ago

Hi Joyce, We're sorry to hear that you have not received your order & you're being asked to leave a review. We will make sure to pass this feedback onto our relevant teams. Let's look into why you have not received your order yet, if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Im still waiting for this item to be delivered after over 2 weeks”

Helpful Report

Posted 1 week ago

Hi Julie, We're sorry to hear that you have not received your order after 2 weeks, this is not the level of service we expect for our customers at all. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“It was a great experience in Liverpool st station store,very helpful store assistants and a lovely store with lots of colourful options for both clothing and home.I love Oliver Bonas 🫶”

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Posted 1 week ago

“Very easy, enjoyable online shopping - even managed to find a really helpful teacher discount code that I didn’t know was there!”

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Posted 1 week ago

“It was good but size should little small”

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Posted 1 week ago

“Really good ...I'm very pleased with my order”

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Posted 1 week ago

“The website is easy to navigate and overall experience is great. Payment system is good and updates on Payment, delivery etc are always prompt”

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Posted 1 week ago

“Very easy online”

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Posted 1 week ago

“Very easy to navigate”

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Posted 1 week ago

“Excellent experience with the website. Great prices on sales and good quality items.”

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Posted 1 week ago

“The staff in the shop were great and helped me order the right size to store for collection”

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Posted 1 week ago

“Great as always”

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Posted 1 week ago

“Very easy and simple to use. The hardest bit is trying not to put every single product in the basket! It’s not easy lol x”

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Posted 1 week ago

“Easy to order. Vast choice and the whole experience quite enjoyable.”

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Posted 1 week ago

“On the Website”

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Posted 1 week ago

“Great experience.”

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Posted 1 week ago

“Everything is always so straightforeward and uncomplicated.”

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Posted 1 week ago

“Good website but item still not arrived despite saying it would be next day delivery”

Helpful Report

Posted 1 week ago

Hi, we're sorry to hear that you have not received your order under next day delivery. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Super easy to usd”

Helpful Report

Posted 1 week ago

“Didn’t know how to open the blue marled clutch bag. I thought it was faulty. A lovely lady in Southampton store had one on display and explained very carefully how to open it. I was so relieved as my granddaughter had her heart set on the bag.”

Helpful Report

Posted 1 week ago

Oliver Bonas is rated 4.8 based on 224,866 reviews