Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,787 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 25th September 2026

6089

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In store really helpful and patience staff. Easy to talk to and nothing too much trouble. A pleasure to be in with many lovely items available.”

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Posted 2 months ago

“I frequent the ecclesall road and Meadowhall stores quite a lot and always receive expert and friendly service! But recently I ordered online for a friends gift and was so happy with the service and ease too!”

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Posted 2 months ago

“Excellently excellent products and swift delivery”

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Posted 2 months ago

“Used website straight forward”

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Posted 2 months ago

“Very happy with my sale products. Quick delivery and very well packaged.”

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Posted 2 months ago

“Easy to use website, was easy to add to basket and checkout.”

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Posted 2 months ago

“In store experience was lovely shop staff were very attentive and helpful offering assistance before realising needed.”

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Posted 2 months ago

“Very simple and quick.”

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Posted 2 months ago

“Easy to use and a fantastic range of products.”

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Posted 2 months ago

“Brilliant”

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Posted 2 months ago

“Easy to use the website. I was kept informed all through the process.”

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Posted 2 months ago

“Easy and prompt ordering and delivery”

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Posted 2 months ago

“Experience in store was good”

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Posted 2 months ago

“Good product and price.”

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Posted 2 months ago

“Appreciat to the team.”

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Posted 2 months ago

“Promised next day delivery but 4 days later it has not arrived.”

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Posted 2 months ago

Hi Katie, We're sorry to hear that your order has not arrived under next day delivery, this is not the level of service we want for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Pleased that my earrings arrived very quickly. They look nice but when I try to put them on the pearl section falls off the actual earring and is a nuisance when trying to put them on.”

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Posted 2 months ago

“I both ordered on website and exchanged for a smaller size in store after phoning ahead to check they had it. The staff were really friendly and helpful and it was super easy to exchange. The order online was seamless.”

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Posted 2 months ago

“Pretty hammered gold-coloured hoops delivered as requested”

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Posted 2 months ago

“Fine, easy to use. Good clear pictures of products.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,787 reviews