Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,539 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 8th July 2026

6070

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The website was extremely easy to navigate, I can thoroughly recommend it.”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Website very easy to navigate”

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Posted 2 months ago

“Very easy, lovely staff who were helpful”

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Posted 2 months ago

“It was a easy website to understand and easy to buy online.”

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Posted 2 months ago

“I used the website as my local store (which i love) doesn’t have all items so i do go on site to see extra items and more sale options. Website is easy to browse. I do need to say though i love my local store (byres rd) the welcome you get and response from staff is delightful!! The are so cheery and welcoming.”

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Posted 2 months ago

“Excellent as always!”

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Posted 2 months ago

“This was great, Natalia, the girl who helped me, was very kind. My size was not in the store, but she offered to ordered everything online in my size. I received my purchase at home a few days later🥰”

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Posted 2 months ago

“Excellent, parcels were delivered quickly after ordering.”

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Posted 2 months ago

“Love my new purchase :) Everything was quick and smooth”

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Posted 2 months ago

“Perfect, very easy to use”

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Posted 2 months ago

“Staff were approachable, knowledgeable and willing to help with ordering out of stock items to be delivered at no charge”

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Posted 2 months ago

“Easy to use and very easy to find what I was looking for.”

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Posted 2 months ago

“Bath mat got lost by Evri on the way to me nearly three weeks ogo.It was located but I have still not received it”

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Posted 2 months ago

Hi Patricia, We’re sorry to hear that you have not received your order, this isn't the service we want our customers to experience. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Absolutely beautiful mirror, great value for money”

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Posted 2 months ago

“Website was easy to use and a huge selection of products to choose from. Postage was quick and I was kept informed throughout about delivery status.”

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Posted 2 months ago

“Ordering was easy but my purchases never arrived.”

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Posted 2 months ago

Hi Lisa, We’re sorry to hear that you have not received your order, this isn't the service we want our customers to experience. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Great experience. Store well stocked and laid out. Friendly staff who offered to hold my items behind the counter as I continued to shop with a baby. Beautiful gifts, I could happily buy one of everything in store! I also belly laughed at the birthday cards”

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(Hitchin) - Posted 2 months ago

“I love browsing the website. It's so easy to navigate.”

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Posted 2 months ago

“Love the website, feast for the eyes.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 223,539 reviews